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Information Retrieval (IR) methods aim to identify relevant documents in response to a given query, which have gained remarkable attention due to their successful application in various natural language tasks. However, existing approaches typically consider only the textual information within the documents, which overlooks the fact that documents can contain multiple modalities, including texts, images, and tables. Further, they often segment each long document into multiple discrete passages for embedding, preventing them from capturing the overall document context and interactions between paragraphs. We argue that these two limitations lead to suboptimal document representations for retrieval. In this work, to address them, we aim to produce more comprehensive and nuanced document representations by holistically embedding documents interleaved with different modalities. Specifically, we achieve this by leveraging the capability of recent vision-language models that enable the processing and integration of text, images, and tables into a unified format and representation. Moreover, to mitigate the information loss from segmenting documents into passages, instead of representing and retrieving passages individually, we further merge the representations of segmented passages into one single document representation, while we additionally introduce a reranking strategy to decouple and identify the relevant passage within the document if necessary. Then, through extensive experiments on diverse information retrieval scenarios considering both the textual and multimodal queries, we show that our approach substantially outperforms relevant baselines, thanks to the consideration of the multimodal information interleaved within the documents in a unified way., Comment: Preprint

Recent advancements in Large Language Models (LLMs) have significantly improved their performance across various Natural Language Processing (NLP) tasks. However, LLMs still struggle with generating non-factual responses due to limitations in their parametric memory. Retrieval-Augmented Generation (RAG) systems address this issue by incorporating external knowledge with a retrieval module. Despite their successes, however, current RAG systems face challenges with retrieval failures and the limited ability of LLMs to filter out irrelevant information. Therefore, in this work, we propose DSLR (Document Refinement with Sentence-Level Re-ranking and Reconstruction), an unsupervised framework that decomposes retrieved documents into sentences, filters out irrelevant sentences, and reconstructs them again into coherent passages. We experimentally validate DSLR on multiple open-domain QA datasets and the results demonstrate that DSLR significantly enhances the RAG performance over conventional fixed-size passage. Furthermore, our DSLR enhances performance in specific, yet realistic scenarios without the need for additional training, providing an effective and efficient solution for refining retrieved documents in RAG systems., Comment: 20 pages

Information retrieval models that aim to search for the documents relevant to the given query have shown many successes, which have been applied to diverse tasks. However, the query provided by the user is oftentimes very short, which challenges the retrievers to correctly fetch relevant documents. To tackle this, existing studies have proposed expanding the query with a couple of additional (user-related) features related to the query. Yet, they may be suboptimal to effectively augment the query, though there is plenty of information available to augment it in a relational database. Motivated by this, we present a novel retrieval framework called Database-Augmented Query representation (DAQu), which augments the original query with various (query-related) metadata across multiple tables. In addition, as the number of features in the metadata can be very large and there is no order among them, we encode them with our graph-based set encoding strategy, which considers hierarchies of features in the database without order. We validate DAQu in diverse retrieval scenarios that can incorporate metadata from the relational database, demonstrating that ours significantly enhances overall retrieval performance, compared to existing query augmentation methods.

Recent language models have shown remarkable performance on natural language understanding (NLU) tasks. However, they are often sub-optimal when faced with ambiguous samples that can be interpreted in multiple ways, over-confidently predicting a single label without consideration for its correctness. To address this issue, we propose a novel self-knowledge distillation method that enables models to learn label distributions more accurately by leveraging knowledge distilled from their lower layers. This approach also includes a learning phase that re-calibrates the unnecessarily strengthened confidence for training samples judged as extremely ambiguous based on the distilled distribution knowledge. We validate our method on diverse NLU benchmark datasets and the experimental results demonstrate its effectiveness in producing better label distributions. Particularly, through the process of re-calibrating the confidence for highly ambiguous samples, the issue of over-confidence when predictions for unseen samples do not match with their ground-truth labels has been significantly alleviated. This has been shown to contribute to generating better distributions than the existing state-of-the-art method. Moreover, our method is more efficient in training the models compared to the existing method, as it does not involve additional training processes to refine label distributions., Comment: 9 pages, 5 figures

Visual Question Answering (VQA) is an important task in multimodal AI, and it is often used to test the ability of vision-language models to understand and reason on knowledge present in both visual and textual data. However, most of the current VQA models use datasets that are primarily focused on English and a few major world languages, with images that are typically Western-centric. While recent efforts have tried to increase the number of languages covered on VQA datasets, they still lack diversity in low-resource languages. More importantly, although these datasets often extend their linguistic range via translation or some other approaches, they usually keep images the same, resulting in narrow cultural representation. To address these limitations, we construct CVQA, a new Culturally-diverse multilingual Visual Question Answering benchmark, designed to cover a rich set of languages and cultures, where we engage native speakers and cultural experts in the data collection process. As a result, CVQA includes culturally-driven images and questions from across 30 countries on four continents, covering 31 languages with 13 scripts, providing a total of 10k questions. We then benchmark several Multimodal Large Language Models (MLLMs) on CVQA, and show that the dataset is challenging for the current state-of-the-art models. This benchmark can serve as a probing evaluation suite for assessing the cultural capability and bias of multimodal models and hopefully encourage more research efforts toward increasing cultural awareness and linguistic diversity in this field., Comment: 38th Conference on Neural Information Processing Systems (NeurIPS 2024) Track on Datasets and Benchmarks

Social bias is shaped by the accumulation of social perceptions towards targets across various demographic identities. To fully understand such social bias in large language models (LLMs), it is essential to consider the composite of social perceptions from diverse perspectives among identities. Previous studies have either evaluated biases in LLMs by indirectly assessing the presence of sentiments towards demographic identities in the generated text or measuring the degree of alignment with given stereotypes. These methods have limitations in directly quantifying social biases at the level of distinct perspectives among identities. In this paper, we aim to investigate how social perceptions from various viewpoints contribute to the development of social bias in LLMs. To this end, we propose a novel strategy to intuitively quantify these social perceptions and suggest metrics that can evaluate the social biases within LLMs by aggregating diverse social perceptions. The experimental results show the quantitative demonstration of the social attitude in LLMs by examining social perception. The analysis we conducted shows that our proposed metrics capture the multi-dimensional aspects of social bias, enabling a fine-grained and comprehensive investigation of bias in LLMs., Comment: Findings of ACL 2024

The robustness of recent Large Language Models (LLMs) has become increasingly crucial as their applicability expands across various domains and real-world applications. Retrieval-Augmented Generation (RAG) is a promising solution for addressing the limitations of LLMs, yet existing studies on the robustness of RAG often overlook the interconnected relationships between RAG components or the potential threats prevalent in real-world databases, such as minor textual errors. In this work, we investigate two underexplored aspects when assessing the robustness of RAG: 1) vulnerability to noisy documents through low-level perturbations and 2) a holistic evaluation of RAG robustness. Furthermore, we introduce a novel attack method, the Genetic Attack on RAG (\textit{GARAG}), which targets these aspects. Specifically, GARAG is designed to reveal vulnerabilities within each component and test the overall system functionality against noisy documents. We validate RAG robustness by applying our \textit{GARAG} to standard QA datasets, incorporating diverse retrievers and LLMs. The experimental results show that GARAG consistently achieves high attack success rates. Also, it significantly devastates the performance of each component and their synergy, highlighting the substantial risk that minor textual inaccuracies pose in disrupting RAG systems in the real world., Comment: Findings of EMNLP Camera-ready version

Retrieval-Augmented Large Language Models (LLMs), which incorporate the non-parametric knowledge from external knowledge bases into LLMs, have emerged as a promising approach to enhancing response accuracy in several tasks, such as Question-Answering (QA). However, even though there are various approaches dealing with queries of different complexities, they either handle simple queries with unnecessary computational overhead or fail to adequately address complex multi-step queries; yet, not all user requests fall into only one of the simple or complex categories. In this work, we propose a novel adaptive QA framework, that can dynamically select the most suitable strategy for (retrieval-augmented) LLMs from the simplest to the most sophisticated ones based on the query complexity. Also, this selection process is operationalized with a classifier, which is a smaller LM trained to predict the complexity level of incoming queries with automatically collected labels, obtained from actual predicted outcomes of models and inherent inductive biases in datasets. This approach offers a balanced strategy, seamlessly adapting between the iterative and single-step retrieval-augmented LLMs, as well as the no-retrieval methods, in response to a range of query complexities. We validate our model on a set of open-domain QA datasets, covering multiple query complexities, and show that ours enhances the overall efficiency and accuracy of QA systems, compared to relevant baselines including the adaptive retrieval approaches. Code is available at: https://github.com/starsuzi/Adaptive-RAG., Comment: NAACL 2024

Large language models (LLMs) enable zero-shot approaches in open-domain question answering (ODQA), yet with limited advancements as the reader is compared to the retriever. This study aims at the feasibility of a zero-shot reader that addresses the challenges of computational cost and the need for labeled data. We find that LLMs are distracted due to irrelevant documents in the retrieved set and the overconfidence of the generated answers when they are exploited as zero-shot readers. To tackle these problems, we mitigate the impact of such documents via Distraction-aware Answer Selection (DAS) with a negation-based instruction and score adjustment for proper answer selection. Experimental results show that our approach successfully handles distraction across diverse scenarios, enhancing the performance of zero-shot readers. Furthermore, unlike supervised readers struggling with unseen data, zero-shot readers demonstrate outstanding transferability without any training., Comment: Findings of EMNLP 2023 Camera Ready

Recent instruction-finetuned large language models (LMs) have achieved notable performances in various tasks, such as question-answering (QA). However, despite their ability to memorize a vast amount of general knowledge across diverse tasks, they might be suboptimal on specific tasks due to their limited capacity to transfer and adapt knowledge to target tasks. Moreover, further finetuning LMs with labeled datasets is often infeasible due to their absence, but it is also questionable if we can transfer smaller LMs having limited knowledge only with unlabeled test data. In this work, we show and investigate the capabilities of smaller self-adaptive LMs, only with unlabeled test data. In particular, we first stochastically generate multiple answers, and then ensemble them while filtering out low-quality samples to mitigate noise from inaccurate labels. Our proposed self-adaption strategy demonstrates significant performance improvements on benchmark QA datasets with higher robustness across diverse prompts, enabling LMs to stay stable. Code is available at: https://github.com/starsuzi/T-SAS., Comment: EMNLP Findings 2023

Recent Language Models (LMs) have shown impressive capabilities in generating texts with the knowledge internalized in parameters. Yet, LMs often generate the factually incorrect responses to the given queries, since their knowledge may be inaccurate, incomplete, and outdated. To address this problem, previous works propose to augment LMs with the knowledge retrieved from an external knowledge source. However, such approaches often show suboptimal text generation performance due to two reasons: 1) the model may fail to retrieve the knowledge relevant to the given query, or 2) the model may not faithfully reflect the retrieved knowledge in the generated text. To overcome these, we propose to verify the output and the knowledge of the knowledge-augmented LMs with a separate verifier, which is a small LM that is trained to detect those two types of errors through instruction-finetuning. Then, when the verifier recognizes an error, we can rectify it by either retrieving new knowledge or generating new text. Further, we use an ensemble of the outputs from different instructions with a single verifier to enhance the reliability of the verification processes. We validate the effectiveness of the proposed verification steps on multiple question answering benchmarks, whose results show that the proposed verifier effectively identifies retrieval and generation errors, allowing LMs to provide more factually correct outputs. Our code is available at https://github.com/JinheonBaek/KALMV., Comment: EMNLP 2023

Open-Domain Conversational Question Answering (ODConvQA) aims at answering questions through a multi-turn conversation based on a retriever-reader pipeline, which retrieves passages and then predicts answers with them. However, such a pipeline approach not only makes the reader vulnerable to the errors propagated from the retriever, but also demands additional effort to develop both the retriever and the reader, which further makes it slower since they are not runnable in parallel. In this work, we propose a method to directly predict answers with a phrase retrieval scheme for a sequence of words, reducing the conventional two distinct subtasks into a single one. Also, for the first time, we study its capability for ODConvQA tasks. However, simply adopting it is largely problematic, due to the dependencies between previous and current turns in a conversation. To address this problem, we further introduce a novel contrastive learning strategy, making sure to reflect previous turns when retrieving the phrase for the current context, by maximizing representational similarities of consecutive turns in a conversation while minimizing irrelevant conversational contexts. We validate our model on two ODConvQA datasets, whose experimental results show that it substantially outperforms the relevant baselines with the retriever-reader. Code is available at: https://github.com/starsuzi/PRO-ConvQA., Comment: Findings of ACL 2023

Re-rankers, which order retrieved documents with respect to the relevance score on the given query, have gained attention for the information retrieval (IR) task. Rather than fine-tuning the pre-trained language model (PLM), the large-scale language model (LLM) is utilized as a zero-shot re-ranker with excellent results. While LLM is highly dependent on the prompts, the impact and the optimization of the prompts for the zero-shot re-ranker are not explored yet. Along with highlighting the impact of optimization on the zero-shot re-ranker, we propose a novel discrete prompt optimization method, Constrained Prompt generation (Co-Prompt), with the metric estimating the optimum for re-ranking. Co-Prompt guides the generated texts from PLM toward optimal prompts based on the metric without parameter update. The experimental results demonstrate that Co-Prompt leads to outstanding re-ranking performance against the baselines. Also, Co-Prompt generates more interpretable prompts for humans against other prompt optimization methods., Comment: Findings of ACL 2023 Camera Ready

Conversational Question Answering (ConvQA) models aim at answering a question with its relevant paragraph and previous question-answer pairs that occurred during conversation multiple times. To apply such models to a real-world scenario, some existing work uses predicted answers, instead of unavailable ground-truth answers, as the conversation history for inference. However, since these models usually predict wrong answers, using all the predictions without filtering significantly hampers the model performance. To address this problem, we propose to filter out inaccurate answers in the conversation history based on their estimated confidences and uncertainties from the ConvQA model, without making any architectural changes. Moreover, to make the confidence and uncertainty values more reliable, we propose to further calibrate them, thereby smoothing the model predictions. We validate our models, Answer Selection-based realistic Conversation Question Answering, on two standard ConvQA datasets, and the results show that our models significantly outperform relevant baselines. Code is available at: https://github.com/starsuzi/AS-ConvQA., Comment: EACL 2023

Dense retrieval models, which aim at retrieving the most relevant document for an input query on a dense representation space, have gained considerable attention for their remarkable success. Yet, dense models require a vast amount of labeled training data for notable performance, whereas it is often challenging to acquire query-document pairs annotated by humans. To tackle this problem, we propose a simple but effective Document Augmentation for dense Retrieval (DAR) framework, which augments the representations of documents with their interpolation and perturbation. We validate the performance of DAR on retrieval tasks with two benchmark datasets, showing that the proposed DAR significantly outperforms relevant baselines on the dense retrieval of both the labeled and unlabeled documents., Comment: ACL 2022

One of the challenges in information retrieval (IR) is the vocabulary mismatch problem, which happens when the terms between queries and documents are lexically different but semantically similar. While recent work has proposed to expand the queries or documents by enriching their representations with additional relevant terms to address this challenge, they usually require a large volume of query-document pairs to train an expansion model. In this paper, we propose an Unsupervised Document Expansion with Generation (UDEG) framework with a pre-trained language model, which generates diverse supplementary sentences for the original document without using labels on query-document pairs for training. For generating sentences, we further stochastically perturb their embeddings to generate more diverse sentences for document expansion. We validate our framework on two standard IR benchmark datasets. The results show that our framework significantly outperforms relevant expansion baselines for IR., Comment: SDP@NAACL2021