Search

Objective – The accessibility of non-traditional resources presents ongoing challenges for users and librarians. This study investigates methods for optimizing metadata and the placement of search results to enhance the discoverability of these resources within library systems. Researchers conducted A/B testing to compare two features of Ex Libris Primo: the Resource Recommender and Discovery Import Profiles. The objective was to enhance user access to a broader range of informational assets beyond conventional collections. This study posed the research question: Is inclusion in the results list (Discovery Import Profiles) or are visually appealing advertisement-style cards above results (Resource Recommender) a more effective method for discovery of non-traditional library resources? Methods – Researchers identified four key resource types for testing: librarians, frequently asked questions (FAQs), databases, and research guides. An A/B test was conducted with each resource presented in the Discovery Import Profiles and Resource Recommender formats. Following the A/B test, a combined C test was conducted to validate findings. Results – The ad-style cards achieved higher engagement rates, particularly for databases and FAQs, while research guides performed better when embedded directly in search results. This study highlights the strengths and limitations of each method. Databases and FAQs benefited from the visual prominence of the ad-style cards, while research guides were more discoverable within search results. However, minimal engagement with librarians as a resource type across both methods suggests the need for improved tagging and metadata strategies. Conclusion – Findings underscore the importance of institution-specific research and localized assessments to ensure effective implementation of discovery strategies. This study provides a useful method for libraries aiming to enhance the discoverability of their non-traditional resources, ultimately improving user access and satisfaction. [ABSTRACT FROM AUTHOR]

Intranets can be crucial tools in fostering communication within an academic library. This article describes the successful implementation of an intranet wiki at the San Diego State University Library & Information Access. The steps involved with implementing, marketing, and supporting the MediaWiki software are described, and the results of a user survey are discussed. The survey, which was answered by 50 percent of intranet users, indicated that while the intranet was well used by all respondents, librarians were more active and more comfortable using the editing features of the wiki software. Recommendations for similar projects are offered based on the findings and experiences.