Over the past several decades, all facets of institutional and community corrections have been growing. This growth has resulted in increased numbers of ex-offenders reentering society. While research has emerged on reentry, much of the research has focused on examining reentry failure as opposed to reentry success. Interviews of 40 ex-offenders and community corrections officers were conducted in Washington State to pinpoint what is needed to assist ex-offenders as they reenter society--particularly as it relates to substance abuse and mental health treatment. Results from interviews revealed that ex-offenders need assistance to address substance abuse and mental health issues while incarcerated and in the community. Interview results indicated that lack of access to treatment providers or quality treatment to assist ex-offenders are key hindrances identified by ex-offenders in the reentry process. Policy implications of the results are provided Keywords: Reentry, Ex-Offenders, Success, Community Corrections Officers, Substance Abuse, Mental Health, Narrative Analysis Research on offender reentry over the past thirty years has demonstrated that offenders' ability to reintegrate successfully is hindered by numerous obstacles such as difficulty in obtaining employment, acquiring housing, and being admitted to higher education (Allender, 2004; Cowan & Fionda, 1994; Delgado, 2012; Gunnison & Helfgott, 2013; Harlow, 2003; Harris & Keller, 2005; Hunt, Bowers, & Miller, 1973; James, 2015; Nagin & Waldfogel, 1998; Paylor, 1995; Rodriguez & Brown, 2003; Starr, 2002; Whelan, 1973) along with serious social and medical problems (Petersilia, 2003). Newly released offenders encounter stigmatization (Bahn & Davis, 1991; Funk, 2004; Steffensmeier & Kramer, 1980; Tewksbury, 2005), lose social standing in their communities (Chiricos, Jackson, & Waldo, 1972), and are in need of social support (Cullen, 1994; La Vigne, Visher, & Castro, 2004; Lurigio, 1996) and substance abuse and mental health treatment (Gunnison & Helfgott, 2013; James, 2015; Mallik-Kane & Visher, 2008; Petersilia, 2003). Substance abuse, in particular, not only plays a pivotal role in the onset of criminal involvement for many offenders, it also poses a significant hurdle to reentry success for ex-offenders--especially since offenders suffer from substance abuse or dependence at higher rates than those in the general U.S. population (Solomon, Osborne, LoBuglio, Mellow, & Mukamal, 2008; Travis, Solomon, & Waul, 2001; Wodahl, 2006). Travis and colleagues (2001) estimate that up to 75% of all ex-offenders have a history of substance abuse or addiction. It is also estimated that two-thirds of individuals in the criminal justice system have a substance abuse problem and are in need of treatment services (Taxman, Young, Wiersema, Rhodes, & Mitchell 2007). It is clear that for ex-offenders reentering society from jails or prisons or who are serving sentences, such as probation in the community, need assistance beyond having their basic needs met (i.e., housing, food, and employment). One critical key to their successful reentry is obtaining substance abuse treatment. Unfortunately, many ex-offenders suffer from co-occurring problems such as mental illness which further stymies their ability to successfully reintegrate back into society. Persons with mental illness are overrepresented in jails and prisons. A 2006 Bureau of Justice Report on mental health problems of prison and jail inmates found that an estimated 56% of state prisoners, 45% of federal prisoners, and 64% of jail inmates had mental health problems (James & Glaze, 2006). It is estimated that of those incarcerated 6-8% have a serious mental illness in state prisons, 7.2% suffer from serious mental illness in jails, and many more that have had contact with the criminal justice system but were not incarcerated suffer from mental health problems (National Alliance on Mental Illness, 2008). …