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This paper gives a brief overview of the changes within higher education system during the last few decades. Further, the paper brings critical analysis of approaches to strategic decision-making and strategic planning in higher education and most importantly, it brings examples of strategic problems and possible strategic decisions as well as strategic decision evaluation possibilities within higher education and the corresponding impact evaluation within Croatian HE institutions.

The aim of learning analytics is to use available data from different systems and data bases in order to support students and teachers in learning and teaching processes. In order to ensure that main groups of users get what they need the most by using learning analytics, there is an imperative to develop feasible needs analysis methodology as well as to perform the needs analysis according to it. There are far less research and prediction about the role and implementation of learning analytics in pretertiary education (schools) than in higher education. The research presented in this paper was performed in primary and secondary schools in Croatia. Final results are presented in form of most relevant questions posed by students and teachers that learning analytics system supposed to answer.

The paper deals with the diffusion of elearning model as an innovation in a higher education institution (university, faculty). Apart from the two basic phases in the process, namely the initiation phases – until the decision about the innovation has been made and the implementation phases which follows after that and two basic individual components of the diffusion of innovation model ; previous related knowledge and perceived properties of innovation, the model described here recognizes the factors of the organization environment which influence its potential capacity to absorb innovation. The qualitative research disclosed five key factors of the social environment, six factors of the business environment and sixteen factors of the internal environment which have impact on the organization in the initial phase of the process of diffusion of e-learning in faculties in the Republic of Croatia.