1. A Queue Theory Approach to Optimise Control Centre Organisation
- Author
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Frank Schwermer, Marcus Stötzel, Heinrich Hoppe-Oehl, and Markus Zdrallek
- Subjects
Engineering ,Queueing theory ,Service (systems architecture) ,Cost efficiency ,Operations research ,business.industry ,media_common.quotation_subject ,Control (management) ,Grid ,Work (electrical) ,Key (cryptography) ,Quality (business) ,business ,media_common - Abstract
Grid service companies in today’s liberalized electrical energy markets face the key challenge to balance cost efficiency and quality of supply under increasingly complex conditions. Therefore questions concerning process analysis and process improvement are getting more and more into focus since some years. This paper presents a full control centre operation model for High-/Medium-/Low-Voltage-grids (HV-/MV-/LV-grids) in combination with a grid operation model. The new model allows to optimise the number of control centres including the number of control stations with regard to the amount of planned (maintenance) and un-planned (incidents, outages) work in the grid.
- Published
- 2013
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