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パワハラ対策のアンガーマネジメント研修を行う際のマニュアル。タイムスケジュールと研修内容、研修に使う資料が提示されている

Right to Be's accessible and engaging step-by-step instructional guide to safe and effective bystander interventionBystander intervention is simply overcoming that “freeze” instinct when you witness harassment and getting back to the very human desire to take care of one another. It's not about being the hero, strapping on spandex, and saving the day. And it certainly isn't about sacrificing your own safety. From the nonprofit organization Right to Be (formerly Hollaback!), I've Got Your Back teaches readers the ins and outs of bystander intervention using Right to Be's methodology: the 5D's of bystander intervention—distract, delegate, document, delay, and direct. Each chapter of the book dives deeply into what these D's can look like in practice, whether you are in public, online, or at work. The rise in interest in bystander intervention comes at a moment when trust in the institutions historically responsible for keeping us safe is crumbling. However, as trust in our systems falters, trust in our own agency and our own ability to create change is rising. Perhaps for the first time we see that our actions matter. Or, at a minimum, we know our actions are the only thing we can truly control. We all have a role to play when it comes to ending hate and harassment in our communities. If you're new to these efforts, I've Got Your Back will give you the skills to get started. And if you've been doing this work for years, this book will provide you with the language to mentor others just beginning their journey.

The agenda of respectful workplaces is no more urgent than in the context of workplace bullying, emotional abuse and harassment. This becomes even more significant in the face of mistreatment linked to social identity and national culture. The chapters constituting Section 1 speak to the spectrum of primary, secondary and tertiary prevention undertaken within and beyond workplaces to tackle workplace bullying, emotional abuse and harassment. As well as organizational-related mechanisms, therapy, collective action and legislation are described. Normative angles, the challenges of actual practice and the contours of effectiveness are pinpointed. The increasing recognition of the conflation between category-based harassment and workplace bullying and the burgeoning cross-cultural lens of the substantive area are captured through the chapters of Section 2. Identities revolving around gender, sexuality, disability, caste and ethnicity serve as markers for mistreatment, underpinning the needto explore the dynamics of these situations in terms of causes, manifestations and consequences. Variations in the unfolding of negative acts due to cultural influences have been found, emphasizing that though misbehaviour is universal, it has country-specific characteristics.

The workplace has become a hotbed of social toxicity – from the #MeToo movement to WeWork, it's clear that abusive bosses and entrenched cultures of discrimination have become more prevalent than ever. Such behaviour is not only simply wrong and damaging to its victims – it also results in reduced productivity, higher employee turnover, and can often leave a stain upon the wider reputation of an organization.In Toxic, Clive Lewis draws upon his decades of experience in HR and mediation to distill the problems and underlying causes of toxic workplaces before tackling the issue head-on. He draws upon first-hand case studies from an eclectic array of workplaces (from corporate offices to hospitals) to demonstrate how toxicity can be both prevented and resolved. This is a practical guide for business leaders and HR professionals looking to preserve a peaceful workplace, while also providing tips for employees looking to remain productive and focused when working with troublesome colleagues in difficult environments.

Comment lutter contre le phénomène du harcèlement moral au travail pour se protéger et faire valoir ses droits? Comment lutter pour le stopper et le vaincre? Cet ouvrage, par les éclairages d'une vingtaine de personnalités, s'adresse tant aux personnes qui se sentent victimes qu'aux autres publics concernés : employeurs, managers, préventeurs, médecins, avocats, médiateurs. Ces experts recommandent des idées, des postures et des outils concrets qui aideront à mieux se battre contre le harcèlement moral au travail.

上司の理不尽な怒りで職場が萎縮する。怒りをコントロールすることでパワハラを防止し働きやすく成果の上がる職場にする方法を説く。

'There is nothing more destructive to teamwork and personal security than threats, bullying and potential physical violence – whether from inside or from an external source. Good management and good leadership start with a workforce that is secure and safe.This book is about the most fundamental of human fears – violence. The author is a nationally recognized expert on all aspects of workplace quality, employee development, leadership and workplace security. Her thought provoking seminars and books have brought practical solutions to the challenges of leadership. In this book, Rita presents a 7-step process for use by management and staff to deal head on with safety and security concerns.Once you understand the cause and types of workplace violence, you can then develop a plan to interrupt it, mitigate its effects or, ideally, eliminate it completely from the workplace. Effective workplace violence prevention (WVP) programs are essential to identify potential trouble spots and trouble makers, minimize the impact of any outbreaks and ensure all members of staff know what policies are in place to protect and safeguard them.The book is packed with useful tips, best practices, case studies and checklists that walk you through the process from understanding the violence cycle to implementing an effective WVP program and ensuring that all management and employees are aware of it. There are practical tips on managing conflict – from bulling to domestic violence, dealing with mental health concerns and avoiding negligent hiring. There are sections on improving safety and security for workers in the field and detailed advice on what to do in the event of an outbreak of violence.There are also sample documents that can be used to create workplace violence policies, report personnel policies and forms. If your organization already has a WVP program in place, you still need to read this book to see how the program can be improved using the many cited best practices and case studies. If your organization doesn't have a workplace violence prevention program this book is an essential read – not just for the managers who will have to implement it but all employees who are concerned about the safety of themselves and their colleagues.'