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Learning is inherently social. This raises several questions that relate to how contexts and spaces can mediate co-creative learning. In this workshop proposal, we refer to the interrelated aspects of space, learning, and embodiment and how these aspects mediate the human-robot interaction. Our assumption is that robots are interpreted variously and used in different ways. We are interested in the interrelation between interpretation and use, which are constitutive for the establishment of different co-creative learning spaces. Reflecting on this leads to an understanding of what to look for in Participatory Design studies. It matters, for example, whether persons in a nursing home have any say at all in how robots are perceived and in what technical practices robots are to be integrated and adopted. This is a crucial aspect for the appropriation of technical artifacts and for the development of new (E)CSCW or HCI paradigms.

AI has become an increasingly active area of research over the past few years in healthcare. Nevertheless, not all research advancements are applicable in the field as there are only a few AI solutions that are actually deployed in medical infrastructures or actively used by medical practitioners. This can be due to various reasons as the lack of a human-centered approach for the or non-incorporation of humans in the loop. In this workshop, we aim to address the questions relevant to human-centered AI solutions associated with healthcare by exploring different human-centered approaches for designing AI systems and using image-based datasets for medical diagnosis. We aim to bring together researchers and practitioners in AI, human-computer interaction, healthcare, etc., and expedite the discussions about making usable systems that will be more comprehensible and dependable. Findings from our workshop may serve as ‘terminus a quo’ to significantly improve AI solutions for medical diagnosis.

User mobilization plays a critical role in bottom-up processes of infrastructural transformation. In this study, we take a user perspective to how infrastructures transform, and investigate the work required to mobilize users. Our research is based on a case study of a project developing a novel solution for supporting data sharing in patient handovers in the context of primary care in the municipality of Oslo. We focus on the work of user representatives in the project activities, and specifically in their effort to engage their local organizations. In the analysis we identify three types of work for user mobilization: the work to identify benefits, anchor in the local leadership, and give a sense of ownership. We contribute to the literature on bottom-up user-driven change processes by showing the work required for user mobilization and conclude with implications for supporting users’ learning.

This paper addresses participation in the design and transformation of an information infrastructure in healthcare. Recent work on the transformation of health information infrastructures shows that bottom- up user-driven processes are preferred, however, the role of users in infrastructuring remains under researched. This study addresses this gap by investigating user representatives' work in the design of an infrastructure. Grounded in the Scandinavian tradition of Participatory Design, this study conceptualise participation as space for action. This study is based on empirical research conducted on a project developing a digital application for sharing patient data in patient handovers. The context of the study is primary care services in Norway. Our findings show how user representatives engage local organizations as both facilitators for their own design process, i.e. designers preparing and transforming their local services, and as participants into design of the infrastructure, i.e. designers shaping technology. We contribute to literature on infrastructuring by showing how user representatives explore possbilities for action shaping the infrastructuring process.

Extant Information Systems research emphasizes the strategic benefits of digitalization and value co-creation for business. Less is known, however, about the dynamics of how value is co-created in the digitalization of the public sector, where data infrastructures are increasingly adopted. We identify three core empirical challenges for value co-creation in the public sphere, corresponding to the following conceptual tenets: participation in infrastructuring processes, data curation, and data protection. We propose to draw on the Participatory Design tradition that permeates the Information Systems field in Scandinavia to critically harness the political meaning of value co-creation. Drawing on a two-year project on the design of data infrastructures in three areas of the public domain (environmental monitoring, healthcare, and smart cities), we contribute to Information Systems by proposing a research agenda consisting of three future directions for critical studies of value co-creation in data infrastructures in the public sector.

In this paper, we report from ongoing research on two cases on the use of telecare solutions for remote patient monitoring in Norway. Our analytical focus is on the practices of the nurses working in the remote care services and how the practices relate to the infrastructural configurations in which they are situated. By infrastructural configuration we refer to the organizational structure, service design, and technological solution. Specifically, we focus on three aspects emerging from the analysis of nurses’ practices: the interrelation of care and coordination of work, the fragmentation of information and the constitution of patients.