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Those commercials for the NFL Sunday Ticket finally got to him, and so the customer took the plunge and signed up for DIRECTV satellite television service. He can hardly wait [...]

Walk into a lot of hospitals today and you might be tempted to look for the 'Marriott' or 'Hilton' signs. [ILLUSTRATION OMITTED] 'Hospitals and medical offices are focused more than [...]

More than 10,000 people visit the Empire State Building's 102nd-floor observatory every day, making this fabled building one of New York City's largest tourist attractions. Another 5,000 people a day [...]

Chick-fil-A is a nearly $3 billion company that is arguably one of the best-run in the restaurant business, with average unit sales that are well above most of its rivals. [...]

Like many of his peers, California franchisee Jas Dhillon believes the power of the 7-Eleven brand lies in its ability to stay relevant, if not important, in the eyes of [...]

Kathy (not her real name) is a grandmother in her late 40s who recently moved from an apartment in Scottsdale, AZ, to a house in Phoenix. 'So I don't have [...]

Up until seven years ago, retail veteran Brian Dapper felt restricted by the environment of the company he was working for. Actually, he had found that to be the case [...]

Here's a quick quiz: Ricker Oil Co., a 31 store chain based in Anderson, IN, has a thriving new bakery business today because: a. Big box bakeries have made many [...]

AT A GLANCE The advent of real-time, web-based technologies is having a surprisingly positive impact on health plans and providers. By being "connected" to health plans, providers have the information [...]

Warehouses are evolving into cross-dock centers as shippers hold less inventory in fewer facilities, and deliver it faster, with fewer errors. To understand the nature and extent of the changes [...]

In November 1990, United Warehouse & Distribution Corp., a combination public warehouse and container freight station (CFS), had just opened its 55 new dock doors for business. The pace during [...]

The first image most people conjure up when they think of environmental evil-doers is a smokestack belching smoke. So when a company installs equipment to cut down on the amount [...]

The average American family throws away two plastic containers a day, generating five billion pounds of waste plastic each year. If these containers were lined up as they were produced, [...]

Driven by a desire to cut costs, improve customer satisfaction and do right by the environment, shippers are spending vast amounts of time and effort to develop more effective packaging. [...]

The flight of capital, and jobs, from the manufacturing base of our economy into the service sector is accelerating. As a result, logistics must embrace a broader definition of its [...]

THREE COMPANIES THAT FOUND THE RIGHT SITE CASEBOOK: Fleischmann's Yeast Problem: Finding a facility to bring you closer to Midwest customers. Solution: Memphis, and the Mississippi River, rise to the [...]

LTL SHIPPERS FOCUS ON SERVICE TO GET AHEAD Cryovac's customers may not call what they do just-in-time, but it doesn't change the fact that they do not inventory materials used [...]

A Record Year For Railroads The new decade began with a bang, and while the recession could affect short-term performance, the railroads appear well-positioned for growth. The nation's freight railroads [...]

AND THEN THERE WAS ONE Ford Motor Co.'s Engine Division decided it couldn't effectively implement its vision of synchronous manufacturing using a logistics system that included hundreds of carriers. Instead, [...]

INBOUND BUYING HABITS DIE HARD Purchasing and transportation managers are slowly discovering that, together, they have the power to control inbound transportation cost and service. For many - those that [...]

The concept of 'uniform' has often been taken a bit too literally. 'Many customers will still order men's shirt as a unisex item, because it's easier and more convenient to [...]

Cintas, Superior Uniform and Disney were the big winners in the 2008 Image of the Year Awards, announced at the recent North American Uniform Manufacturers and Distributors (NAUMD) show in [...]

When you manufacture apparel products in 50 different factories in 30 different countries, the speed with which raw materials and finished products move between points A and B can be [...]

The picture isn't entirely rosy, but this year's career patterns survey demonstrates more than ever that logistics is becoming a separate - and successful - career path in many companies. [...]

USING 3RD PARTIES FOR INTERNATIONAL SUCCESS CASEBOOK: Merck, Sharp & Dohme Problem: Findding an efficient overseas shipping partner. Solution: A financially stable, experienced NVO carrier. NVOCCs (non-vessel operating common carriers) [...]

SHIPPERS MAINTAIN QUALITY STANDARDS CASEBOOK: Monsanto Chemical Problem: Careful transport of phosphorous pentasulfide. Solution: Closely track shipments with on-board communication. In this age of oil spills and collapsing freeways, a [...]