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One of the ways to address the critical gap of trained human resources in health is to train frontline workers (FLW) on health prevention and health promotion. The FLW play an important role in community mobilization, outreach activities, and service delivery at the last mile. In rural India, the number of internet and smartphone users is rapidly increasing, presenting an opportunity to reach and virtually train FLW. The current evidence base shows progress towards creating and using mobile-based training, but significant work is needed to improve the quality of mobile-based training programs. This study showcases Project *Samvad*’s experience in creating and rolling out a virtual training course for FLW, highlighting the feasibility of virtual training at scale and the quality of engagement of the participants with the course content. The method for this descriptive study is divided into two broad categories: (i) course development, promotion, and rollout processes, and (ii) course evaluation. Both qualitative and quantitative approaches were used to collect and analyze data. We found that the overall average course completion rate was 82% (992 out of 1211 registrants). The average increase in the endline question accuracy was around 15 percentage points from the baseline. We conclude that mobile-based virtual training of FLW is feasible and program managers and policymakers should consider creating hyperlocal course content, ensure participation of partners at various stages of development and rollout of the course and use a peer-to-peer and community-led system to support the learners.

Countries around the globe, including India, are making strides to combat maternal and child health issues. To support these efforts, Digital Green implemented Project *Samvad*, a USAID-funded reproductive, maternal, newborn, and child health (RMNCH) project working across six states in India. The project used a human-mediated community video approach to improve maternal and child health outcomes. In early 2020, due to mobility-related restrictions and norms related to physical distancing resulting from the COVID-19 pandemic, Project *Samvad*’s field activities stalled. This descriptive study highlights the project’s pivot to the use of digital tools to reach beneficiaries during the COVID-19 pandemic. The project delivered COVID-19 related information by layering it on the existing RMNCH messages. It used WhatsApp and Interactive Voice Response System to reach out to the community and frontline workers. The content of the messages was locally relevant, culturally appropriate, and addressed the concerns of the local community concerning their immediate needs related to RMNCH and COVID-19. The project recorded a listenership of 85,199 and a content viewership of 283,866 in three months. The initiative also oriented 918 frontline workers virtually on their roles and responsibilities during COVID-19. The insights from the adaptation of our approach in the context of COVID-19 can help project managers and policymakers address communication issues during the pandemic or any other emergency, using digital dissemination for reaching beneficiaries, building the capacities of partners, engaging community members and frontline workers for improved learning, and dealing with process-related challenges.