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Robertson, Manly, Andrade, Baddeley, and Yiend (1997) proposed that the decline in performance efficiency over time in vigilance tasks (the vigilance decrement) is characterized by "mindlessness" or a withdrawal of attentional effort from the monitoring assignment. We assessed that proposal using measures of perceived mental workload (NASA-TLX) and stress (Dundee Stress State Questionnaire). Two types of vigilance task were employed: a traditional version, wherein observers made button-press responses to signify detection of rarely occurring critical signals, and a modified version, developed by Robertson et al. to promote mindlessness via routinization, wherein button-press responses acknowledged frequently occurring neutral stimulus events and response withholding signified critical signal detection. The vigilance decrement was observed in both tasks, and both tasks generated equally elevated levels of workload and stress, the latter including cognitions relating to performance adequacy. Vigilance performance seems better characterized by effortful attention (mindfulness) than by mindlessness. Actual or potential applications of this research include procedures to reduce the information-processing demand imposed by vigilance tasks and the stress associated with such tasks.

This study examined the effects of supplementary rest breaks on musculoskeletal discomfort, eyestrain, mood, and performance in data-entry workers. Two rest break schedules were compared in a within-subjects design. Workers alternated between a 'conventional' and a 'supplementary' schedule in 4-week intervals. The conventional schedule contained a 15-min break during the first half of the work shift and a 15-min break during the second half of the shift. The supplementary schedule contained the same two 15-min breaks, and a 5-min break during each hour which otherwise did not contain a break, for a total of 20 extra minutes of break time. Results are based on data from 42 workers. They indicated that discomfort in several areas of the body, and eyestrain, were significantly lower under the supplementary than under the conventional schedule. While symptoms increased from pre- to post-work periods under both schedules, the magnitude of the increases was significantly less under the supplementary schedule. In addition, increases in discomfort of the right forearm, wrist and hand over the course of the work week under the conventional schedule were eliminated under the supplementary schedule. These beneficial effects were obtained without reductions in data-entry performance.

Concerns have arisen that the keyboard is a causal factor in the development of work-related musculoskeletal disorders (WRMDs) among video display terminal (VDT) operators. A number of alternative keyboard designs have been developed with altered geometry in an effort to improve comfort in keyboard operation. However, few data are available to substantiate whether these new keyboard designs are actually effective in reducing discomfort and musculoskeletal problems in users. The purpose of this study was to provide data on the efficacy of certain alternative keyboard design features (e.g. splitting the keyboard in half, and laterally inclining the keyboard halves) in reducing fatigue and musculoskeletal discomfort among keyboard operators. The study also explored the effects of these design features on performance. Fifty subjects performed a text-entry task for one day on a standard keyboard, then were assigned to one of five keyboard conditions for an evaluation period of two days (i.e. 10 subjects/condition). Outcome measures included performance (i.e. keystrokes/h, errors/h) and self-report measures of discomfort and fatigue. The results indicated an initial decline in productivity when subjects began typing on two of the alternative keyboards, but these productivity losses were recovered within the two-day evaluation period. The results also indicated no significant differences between keyboard conditions in discomfort and fatigue. These results suggest a minimal impact of the keyboard design features examined in this study on productivity, comfort and fatigue, at least after two days of exposure.

To date, research on the stress of sustained attention tasks has not explored the extent to which such stress is determined by the psychophysical aspects of the monitored display. In the present study, the effects of the sensory modality of signals (audition and vision) and the background event rate (5 and 40 events/min) on task-induced stress were examined in a vigilance situation. Critical signals for detection were slight changes in stimulus duration. Stress was indexed by motor restlessness and subjective reports of fatigue. Restlessness and subjective fatigue increased dramatically across a 50-min watch in all conditions. Stress effects were most notable in the case of visual monitoring but were unrelated to variations in event rate. Hence, from a psychophysical perspective, the stress of sustained attention seems to be identified more specifically with the sensory modality of signals than with the event rate context in which they appear.

Posner's theory of pathway inhibition leads to the expectation that stimulus heterogeneity should attenuate the event rate effect and the decrement function in sustained attention. These predictions were tested through a sensory alternation procedure in which stimulation was shuttled between the auditory and visual modalities. Subjects detected slight reductions in the duration of recurrent flashes of light or bursts of white noise at two event rates (5 and 40 events/min) during a 50-min vigil. Consistent with the model, sensory alternation eliminated the event rate effect. It did not, however, moderate the decrement function. Although pathway inhibition can account for the effects of event rate, other factors are probably responsible for the vigilance decrement.