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Automatically generated questions often suffer from problems such as unclear expression or factual inaccuracies, requiring a reliable and comprehensive evaluation of their quality. Human evaluation is widely used in the field of question generation (QG) and serves as the gold standard for automatic metrics. However, there is a lack of unified human evaluation criteria, which hampers consistent and reliable evaluations of both QG models and automatic metrics. To address this, we propose QGEval, a multi-dimensional Evaluation benchmark for Question Generation, which evaluates both generated questions and existing automatic metrics across 7 dimensions: fluency, clarity, conciseness, relevance, consistency, answerability, and answer consistency. We demonstrate the appropriateness of these dimensions by examining their correlations and distinctions. Through consistent evaluations of QG models and automatic metrics with QGEval, we find that 1) most QG models perform unsatisfactorily in terms of answerability and answer consistency, and 2) existing metrics fail to align well with human judgments when evaluating generated questions across the 7 dimensions. We expect this work to foster the development of both QG technologies and their evaluation., Comment: Accepted by EMNLP 2024

Many real-world applications involve the use of Optical Character Recognition (OCR) engines to transform handwritten images into transcripts on which downstream Natural Language Processing (NLP) models are applied. In this process, OCR engines may introduce errors and inputs to downstream NLP models become noisy. Despite that pre-trained models achieve state-of-the-art performance in many NLP benchmarks, we prove that they are not robust to noisy texts generated by real OCR engines. This greatly limits the application of NLP models in real-world scenarios. In order to improve model performance on noisy OCR transcripts, it is natural to train the NLP model on labelled noisy texts. However, in most cases there are only labelled clean texts. Since there is no handwritten pictures corresponding to the text, it is impossible to directly use the recognition model to obtain noisy labelled data. Human resources can be employed to copy texts and take pictures, but it is extremely expensive considering the size of data for model training. Consequently, we are interested in making NLP models intrinsically robust to OCR errors in a low resource manner. We propose a novel robust training framework which 1) employs simple but effective methods to directly simulate natural OCR noises from clean texts and 2) iteratively mines the hard examples from a large number of simulated samples for optimal performance. 3) To make our model learn noise-invariant representations, a stability loss is employed. Experiments on three real-world datasets show that the proposed framework boosts the robustness of pre-trained models by a large margin. We believe that this work can greatly promote the application of NLP models in actual scenarios, although the algorithm we use is simple and straightforward. We make our codes and three datasets publicly available\footnote{https://github.com/tal-ai/Robust-learning-MSSHEM}., Comment: ECML-PKDD'21: The European Conference on Machine Learning and Principles and Practice of Knowledge Discovery in Databases, 2021

Asking questions is one of the most crucial pedagogical techniques used by teachers in class. It not only offers open-ended discussions between teachers and students to exchange ideas but also provokes deeper student thought and critical analysis. Providing teachers with such pedagogical feedback will remarkably help teachers improve their overall teaching quality over time in classrooms. Therefore, in this work, we build an end-to-end neural framework that automatically detects questions from teachers' audio recordings. Compared with traditional methods, our approach not only avoids cumbersome feature engineering, but also adapts to the task of multi-class question detection in real education scenarios. By incorporating multi-task learning techniques, we are able to strengthen the understanding of semantic relations among different types of questions. We conducted extensive experiments on the question detection tasks in a real-world online classroom dataset and the results demonstrate the superiority of our model in terms of various evaluation metrics., Comment: The 21th International Conference on Artificial Intelligence in Education(AIED), 2020

Spoken language proficiency is critically important for children's growth and personal development. Due to the limited and imbalanced educational resources in China, elementary students barely have chances to improve their oral language skills in classes. Verbal fluency tasks (VFTs) were invented to let the students practice their spoken language proficiency after school. VFTs are simple but concrete math related questions that ask students to not only report answers but speak out the entire thinking process. In spite of the great success of VFTs, they bring a heavy grading burden to elementary teachers. To alleviate this problem, we develop Dolphin, a spoken language proficiency assessment system for Chinese elementary education. Dolphin is able to automatically evaluate both phonological fluency and semantic relevance of students' VFT answers. We conduct a wide range of offline and online experiments to demonstrate the effectiveness of Dolphin. In our offline experiments, we show that Dolphin improves both phonological fluency and semantic relevance evaluation performance when compared to state-of-the-art baselines on real-world educational data sets. In our online A/B experiments, we test Dolphin with 183 teachers from 2 major cities (Hangzhou and Xi'an) in China for 10 weeks and the results show that VFT assignments grading coverage is improved by 22\%., Comment: Proceedings of The Web Conference 2020 (WWW '20)