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Currently, the resilience of the company is not separated from the strength supply chain network. Without this network, so the business process will not run well. But the strong supply chain network became vulnerable to risk. It caused by complexity and a highly dependent supply chain network. These risks need to minimize. The method that can be used to minimize risk with integrating the house of risk method and Analytical Network Process. The purpose of these integration methods to identification and recognized interrelationships between risk agent’s mitigation strategies, so the effect of event risk can be reduced. And then, by looking strategies can reducing costs incurred by the company and efficiency of risk agent’s mitigation strategy. Based on the results of House of Risk stage 1, there are 25 causes of risk that need to mitigate. The risk mitigation strategies that obtained to minimize the causes of risk, are then processed by the Analytical Networking Process (ANP) method. Based on the results of the Analytical Networking Process (ANP) method, there are two risk mitigation strategies. House of Risk stage 2 has applied to measure the efficiency and the level of difficulty of these two risk mitigation strategies. The results showed that the best mitigation strategies are conducting training and measuring company’s performance.

The activity aimed to help school to determine whether the schoolfurniture which were provided to the students match with theirdimensions. The evaluation focused on students from Grade 1-3. Byusing ergonomics criteria and students’ anthropometry, the chair anddesk were evaluated. Results showed that most students’ did not matchwith the chair available to them. The height of chair were too high forthe majority of students with percentage are ranging from 12.5% (Boysin Grade 3) to 87.5% (Girls in Grade 1). Meanwhile, the height of deskwas not appropriate for all students from Grade 1 to Grade 3 (100%percentage). Findings from this activity suggested that the schoolauthority should evaluate the used of their school furniture.

Waste disposal and clean water management are some of the common social issues arising in densely populated settlements, including Muara Baru flats, Jakarta. Some programs have been carried out to overcome these two issues in Muara Baru, such as the construction of a Rain Water Harvesting (RWH) facility and the provision of Trash Banks. Nevertheless, adequate support for the residents is still needed to boost their awareness of proper clean water management and waste disposal and to encourage the formation of urban agriculture, which is expected to elevate their living standards. Therefore, a community empowerment program in Muara Baru was developed, consisting of three sections: education on clean water management, compost making training, and urban farming. The success of this program was then measured using questionnaires and focus group discussions. A majority of residents responded positively to the program and were willing to actively participate by preparing the land, making compost, planting seeds, or caring for the harvest. There were indeed some obstacles hampering the program's success, such as lack of commitment from the local community, climate change, water availability, and arable land availability. To overcome these barriers and to promote the program’s sustainability, some suggestions are to be proposed, including proper selections of plant types and provision of support and motivation for the local community.

The sales activity is a very important activity for the development and sustainability of a company. The sales are closely related to the requirement of raw material. By knowing the number of sales, a company can do estimate the amount of raw material required for production. However, so far still be found as a company that has its policies to determine a requirement of raw material as impact not use a raw material control method. The research purpose to determine the amount of sugar raw material requirement based on results number of sales seasoning XYZ with Monte Carlo simulation. Based on the analysis of data processing results. It was found that the number of sales from the simulation results in 2019 was quite high compared to the sales results during 2018 where the difference in sales simulation in 2019 and real data in 2018 was 62,334 kg. In terms of sugar supply, the total requirement for sugar in 2019 is also quite high, namely 186,756 kg, or the difference in requirement between simulation results and real data is 21,818 kg. This shows that the amount of requirement is directly proportional to sales.

In the rapid development many organisation rely on context data to support as well as to assist its decision making process. Consequently, Business Intelligence (BI), Dashboard, and Data Visualization emerged as primary tools in early 1990s as a way to help practitioners, data analyst, and data scientist to present context data into an actionable information for decision making process. However, despite its robust and powerful tools, recent study done by Kaggle’s survey in 2017 resulted that in the last five years, many companies were not able to create effective data-driven dashboard due to complex dataset, poor dashboard design, and insufficient storytelling. Hence, understanding of who is going to use dashboard, choosing which data and metrics to visualize in the right context, knowing how to convey information, driving engagement, and persuading audiences are essential in current business practices. This study is aimed to help practitioners to understand the impact of effective dashboard can have on decision making process, to design leveraging dashboard, and to present the dashboard in storytelling. A literature study is performed to gather all relevant information resulted in guidelines for dashboard creator. Case study in financial technology company is applied to experiment and to test the guidelines for assisting dashboard creator to present data-driven insight to the stakeholder.

Dengan adanya persaingan bisnis restoran yang semakin ketat, pengusaha restoran tidak lagi hanya memfokuskan strateginya pada pencarian pelanggan baru, tapi juga perlu adanya strategi untuk meningkatkan dan mempertahankan kesetiaan pelanggan tetap. Salah satu konsep yang dapat digunakan meningkatkan kinerja operasional perusahaan adalah melalui implementasi Customer Relationship Management (CRM). Untuk mendukung implementasi CRM, terdapat 29 atribut layanan restoran berdasarkan dimensi DINESERV dan 10 kansei words hasil proses Kansei Engineering yang digunakan. Objek penelitian restoran yang digunakan adalah restoran Bandar Jakarta. Dari hasil penelitian didapatkan 5 urutan prioritas perbaikan layanan restoran, yaitu atribut layanan restoran yang konsisten dan dapat diandalkan, menu makanan yang menggiurkan, penyajian makanan sesuai dengan waktu yang dijanjikan, karyawan tanggap terhadap kebutuhan khusus konsumen, dan ruang makan yang rapih dan bersih.

Prior study shows that major Indonesian ports still need some improvements to achieve a better logistics performance. This study aims to analyze which variables can influence the present of idle time during loading and unloading process at Container Terminal Operation 2 Tanjung Priok Port Jakarta. The Tanjung Priok Port is chosen since the port is designed as the hub port in the national sea transport system of the country where it handles more than 50% Indonesia’s trans-shipment cargo traffic. This study uses service blueprint, multiple regression analysis, and one-way anova method. The findings show that at the existing Tanjung Priok Port Container Terminal has 17 (seventeen) failure spots, which are categorized into 6 (six) variables namely head truck, computer system, weather, stevedoring worker, equipment failure, and operator activities, that cause the idle time at the port service. Nevertheless, based on the multiple regression analysis, only 5 (five) variables have a significant influence on the cause of idle time excluding weather variable. Finally, with one-way anova test it is found that operator activities at the gate-in process is the most significant influence to the idle-time at the port service.