1. Artificial intelligence focus and firm performance
- Author
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Mishra, Sagarika, Ewing, Michael T., and Cooper, Holly B.
- Subjects
Artificial intelligence -- Usage ,Marketing management -- Technology application ,Artificial intelligence ,Technology application ,Advertising, marketing and public relations ,Business - Abstract
Artificial Intelligence is poised to transform all facets of marketing. In this study, we examine the link between firms' focus on AI in their 10-K reports and their gross and net operating efficiency. 10-K reports are a salient source of insight into an array of issues in accounting and finance research, yet remain relatively overlooked in marketing. Drawing upon economic and marketing theory, we develop a guiding framework to show how firms' AI focus could be related to gross and net operating efficiency. We then use a system of simultaneous equations to empirically test the relationship between AI focus and operating efficiency. Our findings confirm that US-listed firms are in a state of impending transformation with regards to AI. We show how AI focus is associated with improvements in net profitability, net operating efficiency and return on marketing-related investment while reducing adspend and creating jobs., Author(s): Sagarika Mishra [sup.1] , Michael T. Ewing [sup.2] , Holly B. Cooper [sup.2] Author Affiliations: (1) grid.1021.2, 0000 0001 0526 7079, Department of Finance, Deakin University, , Burwood, Australia [...]
- Published
- 2022
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