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Paper accounts for 20-40% of total sales. Printers need to learn how to manage their resources such as paper inventories well. This can be done by predicting the paper needs of customers, updating customers of market trends, asking customers to use house sheets and standardizing product sizes. Printers can lock in customers to long-term contracts during changing market conditions to lower costs.

Following the proper procedures helps maintain guide and gripper consistency throughout the print process A customer calls to complain that the running heads on the latest book are out of [...]

Democracy is in question--except in Uruguay the region's strongest welfare state. It came as no surprise to me that a new regional survey shows support for democracy is wavering almost [...]

Vacation hawkers are the scourge of Baja California's Cape resort. IT WAS ON A FAMILY VACATION IN MEXICO with my wife and sons, aged 6 and 3, that I discovered [...]

Taiwan lavishes Central America with money but freely exploits its workers. IN 1912, U.S. PRESIDENT WILLIAM HOWARD Taft decided "dollars instead of bullets" was a better policy toward Latin America [...]

Brazil finally sheds the de Gaulle curse. BRAZILIANS STILL WINCE WHEN REMINDED of the legendary slur, ascribed to the late French leader Charles de Gaulle, that "Brazil is not a [...]

After 30 years on the production side feeling the purpose of the sales department is to provide jobs for college lunch majors, I have come to learn what excellence in […]

Will Bush appointees move the U.S. back into the era of gunboat diplomacy? IT WAS REFRESHING TO SEE GEORGE W. Bush travel to Mexico on his first official trip abroad. [...]

The WTO should support Brazil in its fight to control AIDS. THREE CHEERS FOR BRAZIL! While U.S. politicians talk about making life-saving drugs affordable for the poor, Brazil's government is [...]

Latin America should go to the mat with the fat cats. AN AUDIT IS A REVOLUTIONARY CONCEPT in Brazil, where the former head of the Receita Federal--the local Internal Revenue [...]

How a few billion bucks in the bank can change your perspective. I HAVE NEVER BEEN A BIG FAN OF BILL Gates. A U.S. judge has ruled that his Microsoft [...]

Silicon Valley's green billionaires might just clean up the planet. SEVERAL MONTHS AGO, I VENTED AT Silicon Valley greed--the scandalous rise in rents, increasing income disparities and the low salaries [...]

Political pressure could undo decades of family planning success. THE SILICON VALLEY-BASED DAVID and Lucile Packard Foundation says it will spend US$44 million this year for family planning programs in [...]

Silicon Jack explains why he'll be on the barricades next time the free traders meet. IN THEORY, FREE TRADE IS TERRIFIC. IT creates jobs, raises wages, forces companies to offer [...]

Valley CEOs want more foreign talent. They'll get it, but they should give, too. IT'S TIME SILICON VALLEY MOGULS took a stand for something that, at first glance, might seem [...]

Chile's small food retailers blossom despite hypermarket madness. NOWHERE IS THE BATTLE FOR SUPRE-macy in Chile's half-billion-dollar supermarket business more cutthroat than in the affluent eastern neighborhoods of Santiago, where [...]

Latin music sites scramble for customers. JENNIFER MERKLE'S INTERNET STARTup--MiMusica.com--is just one of dozens of new Web sites that have sprouted in the past year to cash in on the [...]

RIO DE JANEIRO WAS MY HOME FOR seven years before I moved here late last year, and frankly I had be dragged out of there. I loved everything about living [...]

Environmental e-companies hold investment promise. SILICON VALLEY VENTURE CAPITALists are renowned as astute business people who know where to invest millions to earn billions. But their mania to fund dot-com [...]

IN THIS GLOBAL CENTER OF FREE-market commerce, Argentines Marcos Galper[acute{i}]n and Hern[acute{a}]n Kazah have become role models for the dozens of Latin Americans studying for MBAs at Stanford University. Galper[acute{i}]n [...]