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This paper describes the strategies used at the University of Puerto Rico (Humacao) to overcome limitations resulting from a low response rate to their alumni surveys. Evaluation of earlier experiences with alumni studies led to identification of two principles for effective alumni studies: (1) the alumni study has to be a collaborative effort between the faculty in the academic programs and the institutional researchers, and (2) graduates' loyalty is more to their faculty and their programs than the institution as a whole. The revised approach utilized a questionnaire evaluating both the institution and the specific program. It addition to the questionnaire, the approach used focus groups and personal interviews. Findings indicated: increases in response rates from 28 percent to 41 percent for one-year graduates and from 12 percent to 33 percent for three-year graduates; increases in faculty participation from 6 departments (46 percent) to 12 departments (92 percent), and implementation of a new institutional study of employers and graduate schools. (Contains 30 references and 7 tables.) (DB)