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To link to full-text access for this article, visit this link: http://dx.doi.org/10.1016/j.clsr.2009.11.006 Byline: Dan Svantesson (a), Roger Clarke (b)(c)(d) Abstract: This article outlines a set of criteria for assessing the value of e-consumer protection schemes. It is intended that it be used as a tool, for policy-makers, industry associations, corporations and consumer organisations in all jurisdictions, seeking to assess the appropriateness of their consumer protection regulation. It can be used to devise new, or improve existing, policies, and it can also be used to compare the usefulness of e-consumer protection in different jurisdictions. It commences with a brief review of existing frameworks for the protection of e-consumers, which demonstrates the need for a model that uncompromisingly presents the needs of consumers. An overview of the model is provided, followed by a presentation of the model's key features. A further section identifies the several ways in which the model can be applied in order to improve the usefulness of e-consumer protection. An earlier version of the model was published in checklist form (Clarke R. 'A Major Impediment to B2C Success is ... the Concept 'B2C' Invited Keynote, Proc. ICEC'06, Fredericton NB, Canada, 14-16 August 2006, at http://www.rogerclarke.com/EC/ICEC06.html#TNT). The present article revises and expands that checklist, and presents the rationale underlying each item in it. Author Affiliation: (a) Faculty of Law Bond University, Queensland, Australia (b) Xamax Consultancy Pty Ltd, Canberra, Australia (c) University of N.S.W., Australia (d) Australian National University, Australia

To link to full-text access for this article, visit this link: http://dx.doi.org/10.1016/j.chb.2008.04.008 Byline: Angel Herrero Crespo, Ignacio Rodriguez del Bosque Keywords: Internet; Electronic commerce; Theory of planned behaviour; Innovativeness; Attitude; Subjective norm Abstract: This paper analyses the factors that lead Internet users to becoming online shoppers. In particular, assuming that Internet is an innovation affecting the way individuals shop, a model of electronic commerce adoption is proposed that adds personal innovativeness to the traditional formulation of the Theory of Planned Behaviour. The theoretical model proposed is tested on a sample of Web users with no experience in online shopping. The results denote that electronic commerce acceptance is determined by attitudes to the system, subjective norm and personal innovativeness in the domain of information technology. Moreover, we find that personal innovativeness has a moderating effect on the acceptance of electronic commerce. Author Affiliation: Department of Business Administration, Faculty of Economics, University of Cantabria, Avda. de los Castros, s/n, 39005, Santander, Spain

A simulation of the FFM (five-factor model) of personality is presented with a view to enhancing the realism of rational bargaining behavior. The addition of personality to intelligent agents renders them more human-like and increases their flexibility.

This paper proposes using nonlinear mixed-integer programming to solve the customized bundle-pricing problem in which consumers are allowed to choose up to N goods out of a larger pool of J goods. Prior work has suggested that this mechanism has attractive features for the pricing of information and other low-marginal cost goods. Although closed-form solutions exist for this problem for certain cases of consumer preferences, many interesting scenarios cannot be easily handled without a numerical solution procedure. In this paper, we investigate the efficiency gains created by customized bundling over the alternatives of pure bundling or individual sale under different assumptions about customer preferences and firm cost structure, as well as the potential loss of efficiency caused by pricing with incomplete information about consumer reservation values. Our analysis suggests that customized bundling enhances sellers' profits and enhances welfare when consumers do not place positive values on all goods, and that this consumer characteristic is much more important than the shape of the valuation distribution in determining the optimal pricing scheme. We also find that customized bundling outperforms both pure bundling and individual sale in the presence of incomplete information, and that customized bundling still outperforms other simpler pricing schemes even when exact consumer valuations are not known ex ante. Key words: information goods; electronic commerce; customized bundle; pricing; nonlinear programming; integer programming, 1. Introduction The emergence and rapid growth of low-cost reproduction and distribution technologies for information goods has led researchers and information goods providers to rethink the economics of selling information [...]

Evidence to show that nominal price rigidities endure in the e-commerce environment is presented. Rigidity in the e-commerce environment implies that other kinds of costs besides menu costs must be causing the nominal rigidities.

Organizations increasingly emphasize the use of information technology in the procurement process. An integrative model of e-procurement adoption that captures its antecedents. two types of e-procurement use, and their respective effects on relationship development and perceived efficiency gains are proposed and empirically tested using the data collected from senior managers in four technology-intensive industries. Our findings indicate that the use of coordination e-procurement applications has both direct and indirect effects on perceived efficiency gains, while transactional application use can directly lead to efficiency gains. In addition, the use of e-procurement applications is strongly influenced by organizational learning ability and normative pressures. The findings provide a new perspective for managers in their future implementation of e-procurement applications. Index Terms--E-procurement adoption, information technology (IT), supply management.

Business-to-business (B2B) vertical hubs are expected to play an important role in the digital economy and add value by reducing inefficiencies in industrial procurement and enabling efficient interfirm interactions and collaborations. The last few years have witnessed both a proliferation of business models underlying these hubs and the failure of many of these hubs. This study identifies key structural dimensions of vertical hubs and develops a conceptual framework to characterize vertical hubs. We draw from the industrial organization theory and the marketing literature to examine the relationship between the characteristics of the vertical hubs, those of the industries they serve, and the products transacted through the hubs. Based on data collected from 63 B2B vertical hubs, we test our hypotheses relating industry and product characteristics to the structure of vertical hubs. The results provide modest support to our theoretical proposition that the characteristics of vertical hubs are likely to be shaped by the industry and product characteristics. We interpret the results and discuss the implications of the study for research and practice. Index Terms--E-business models, electronic markets, e-procurement, industry structure.

The mechanism of Internet advertising and online auctions is investigated, focusing on the properties and profitability of generalized second-price (GSP) auctions.

ABSTRACT In this paper, a comprehensive set of components to develop new and improve existing e-commerce business models has been introduced and explained. These components include: value proposition, value-added e-commerce [...]

Understanding key determinants for successful virtual stores will provide important theoretical and practical implications for developing E-commerce strategies. A theoretical model for studying a wide array of issues involved in E-commerce strategies is proposed.

The Internet gives wide scope to the manufacturers to market their products and interact with end-consumers. The Ducati example explains the e-commerce sales model strategy can drastically have a big impact on company's core competency, market share and competitive positioning.

I. INTRODUCTION The world is rapidly moving towards an age of ubiquitous globally networked communications; not just communications between and among persons, but also between the electronic devices that serve [...]

A model is proposed linking the knowledge-based competencies of an e-service company to its competitive abilities in an effort to determine how the company's business performance can be improved in an information-based economy.

Temple Framework, a new concept, was developed to help electronic marketplace managers understand and develop strategy. The Temple Framework includes the objective, the challenge and, acting as the foundations, the setup. Describes these concepts and includes other models.

A discussion of virtual organization is presented, focusing on its relationship to virtual culture. Topics include culture, network, market, and models of virtuality.

The impact of new technologies on emerging legal and economic models are analysed using six new business models for digital commerce. The models for digital commerce include the 'free' website, control circulation models, subscription models, advertising subsidized models, transaction models and broadcast models. Although, developing suitable models is dependent on the majority, knowledge, competence, experience and expertise are necessary to ensure an adaptable digital future.