Evaluation of educational portals is an important subject area that needs more attention from researchers. A university that has an educational portal which is difficult to use and interact by teachers or students or management staff can reduce the position and reputation of the university. Therefore, it is important to have the ability to make an evaluation of the quality of e-services the university provide to improve them over time. The present study evaluates the usability of the Information Technology Faculty portal at University of Benghazi. Two evaluation methods were used: a questionnaire-based method and an online automated tool-based method. The first method was used to measure the portal's external attributes of usability (Information, Content and Organization of the portal, Navigation, Links and Accessibility, Aesthetic and Visual Appeal, Performance and Effectiveness and educational purpose) from users' perspectives, while the second method was used to measure the portal's internal attributes of usability (number and size of HTML files, number and size of images, load time, HTML check errors, browsers compatibility problems, number of bad and broken links), which cannot be perceived by the users. The study showed that some of the usability aspects have been found at the acceptable level of performance and quality, and some others have been found otherwise. In general, it was concluded that the usability of IT faculty educational portal generally acceptable. Recommendations and suggestions to improve the weakness and quality of the portal usability are presented in this study., {"references":["A. Islam, and K. Tsuji, \"Evaluation of Usage of University Websites in\nBangladesh\", DESIDOC Journal of Library & Information Technology,\nVol. 31, No. 6, November 2011, pp. 469-479.","J. Junior, and C. Coutinho, \"The Conception of A Rubric to Evaluate\nEducational Portals on the Web\", Braga, Portugal.","K. Boklaschuk, and K. Caisse, \"Evaluation of Educational Web Sites\",\n2001.","S. Vultur, and D. Marincas, \"Web Site Projects Evaluation - A Case\nStudy of Romanian Faculties of Economics Web Sites\", Journal of\nApplied Quantitative Methods, Vol. 2, No. 3, Fall 2007, pp. 289-301.","M. Ivory, and A. Chevalier, \"A Study of Automated Web Site\nEvaluation Tools\" Technical Report, 2002.","L. Olsina, et al., \"Assessing the Quality of Academic Websites: A Case\nStudy\", 2010, Argentina.","J. Lencastre, and J. Chaves, \"A Usability Evaluation of Educational\nWebsites\", 2003, Portugal.","J. Alfakhri, \"Using Information Technology in Education\", EManagement\nConference, 2010, Libya.","S. Mustafa, and L. Al-Zoua-bi, \"Usability of the Academic Websites of\nJordan's Universities An Evaluation Study\", 2007, Irbid, Jordan.\n[10] NetMechanic Inc., HTML Toolbox online,\nhttp://myhosting.com/NetMechanic/htmltoolbox.aspx, (Accessed on 29-\n30, May 2012).\n[11] Microsys App. Co., A1 Website Download 4.0.4 Software,\nhttp://www.microsystools.com, (Accessed on 28, May 2012)."]}