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24 results on '"Duray, Rebecca"'

3. Teamwork Orientation, Group Cohesiveness, and Student Learning: A Study of the Use of Teams in Online Distance Education

Author

Williams, Ethlyn A., Duray, Rebecca, and Reddy, Venkateshwar

Abstract

This research examines computer-supported collaborative learning. Master's of business administration (MBA) students in an online program were surveyed to examine the extent to which an orientation toward teamwork and the development of group cohesiveness affect overall student learning and the learning that results specifically from team interactions (team-source learning). The results indicate that both teamwork orientation and group cohesiveness predict student learning, with group cohesiveness mediating the relationship between teamwork orientation and student learning. Teamwork orientation and group cohesiveness appear to be equally important predictors of team-source learning. The implications of this research for the use of teams in online distance education are discussed. (Contains 3 tables.)

Published
2006
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8. Building Arsenal's stadium

Author

Olson, Eric M., Duray, Rebecca, and Slater, Stanley F.

Subjects
Emirates Airline -- Marketing agreements, Soccer teams -- Buildings and facilities, Soccer teams -- Marketing agreements, Soccer teams -- Finance, Stadiums -- Design and construction, Airlines -- Marketing agreements, Cooperative agreement for product marketing, Company financing, Advertising, marketing and public relations, Business, Business, general, Arsenal Football Club
Abstract

Arsenal Football Club landed a 15-year, 100 million pounds sterling deal with Emirates Airlines for a new stadium in a move aimed at boosting the airline's brand outside of the Middle East. The development aims to boost revenue with a 60,000-seater, 390 million pounds sterling stadium. Financial results of the new stadium are discussed.

Published
2010

10. Impact of disasters on routine emergency service response performance.

Author

French, Monique, Duray, Rebecca, and Fan, Ying

Subjects
*EMERGENCY management, *EMERGENCY medical services, *DISASTERS
Abstract

This paper provides substantive understanding of how routine emergency service performance is affected by diversion of resources to a disaster occurring concurrently in a surrounding area. Based on operations strategy models, this study identifies crucial infrastructural and integration components necessary to develop dynamic capabilities for the primary responsibility of responding effectively to routine emergencies during a disaster. A database from a local fire district is used to explore the impact of a wildfire disaster on the operational performance measures of response time and total time. The results of multivariate multiple regression show the impact of the disaster occurrence on these performance measures for a range of incident types in the time periods before, during, and after the wildfire. Findings suggest key drivers of dynamic resource capabilities necessary for improving routine incident operational performance. Implications for emergency services managers include the need to develop and implement data‐driven investigation and review, focused responder training, resident and business engagement, and a tiered mutual aid system. Contributions include development of a framework explaining the impact of disaster occurrences and identification of important dynamic resource capabilities. This paper goes beyond prior research by exploring the impact of disasters on routine emergency performance measures and identifying resource capabilities necessary to alleviate the impact on performance. [ABSTRACT FROM AUTHOR]

Published
2021
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11. Improving customer satisfaction through mass customization

Author

Duray, Rebecca and Milligan, Glenn W.

Subjects
Mass production -- Management, Business, Economics, Engineering and manufacturing industries
Abstract

The quality profession is beginning to analyze the practice of mass customization, which is now being used by many companies in formulating manufacturing and marketing strategy. Mass customization results from rapidly evolving technology, and can itself quickly adapt to changes in customer requirements. It offers both variety and volume at the same time, with variety differentiating between types of customers. As the production processes differ, the emphasis on quality systems required to support the products will probably vary as well.

Published
1999

12. Business environment, operations strategy, and performance: an empirical study of Singapore manufacturers

Author

Ward, Peter T., Duray, Rebecca, Leong, G. Keong, and Sum, Chee-Chuong

Subjects
Strategic planning (Business) -- Research, Manufacturing industry -- Research, Corporations, Singapore -- Research, Business, Business, general
Abstract

The impact of environmental factors on the operations strategy and performance of Singapore manufacturers is studied using a path analytic framework. Results show that environmental factors such as labor availability, competitive hostility and market dynamism influence the selection of operations strategy. High- and low-performing companies also apply different operations strategies in response to environmental stimuli.

Published
1995

15. Pursuing capabilities of flexibility and quality: financial performance implications for mass customisers

Author

Duray, Rebecca

Subjects
Machinery industry -- Growth, Company growth, Engineering and manufacturing industries
Abstract

Byline: Rebecca Duray Researchers illustrate many theoretical concepts of mass customisation with case examples. Although case examples provide interesting stories, these concepts have not been thoroughly tested and have limited generalisability. Few studies provide broader rigorous tests of mass customisation concepts. This study addresses mass customisation from a broader perspective using 126 mass customising companies to test the tactical requirements of a mass customisation strategy. This paper focuses on the competitive capabilities of quality and flexibility, and links the workforce management practices of mass customisers to financial performance. This study also addresses the softer managerial issues of mass customisation and finds that teamwork and worker flexibility lead to increased financial performance for mass customisers.

Published
2006

17. Mass customisation systems: complementarities and performance consequences

Author

Zhao, Xiande, Duray, Rebecca, Zhang, Min, and Qi, Yinann

Subjects
China, financial performance, mass customisation, complementary assets
Abstract

Mass customisation (MC) is considered to be an important competitive tool to increase the performance of manufacturers. Due to the importance of MC as part of the manufacturing process, there is an increasing amount of research devoted to exploring the nature of MC and how to effectively implement MC processes. Based on the theory of complementary assets, this study investigates the relationships between different MC practices and the effects of these practices on the firm's financial performance. In this study, simultaneous equation modelling and hierarchical regression analysis are applied to data collected from a large-scale survey in China. The results show that different MC practices positively affect each other, and that the interactions between the MC practices positively influence a firm's financial performance. This indicates that the complementary adoption of MC practices is important for a firm's success, requiring the simultaneous deployment of elicitation, process-flexible technology and logistics practices.

Published
2015

23. CLASS SECTION SIZE, PERCEIVED CLASSROOM CHARACTERISTICS, INSTRUCTOR EXPERIENCE, AND STUDENT LEARNING AND SATISFACTION WITH WEB-BASED COURSES: A STUDY AND COMPARISON OF TWO ON-LINE MBA PROGRAMS.

Author

Arbaugh, J.B. and Duray, Rebecca

Subjects
ONLINE education, INTERNET in education, BUSINESS education, MASTER of business administration degree, COLLEGE teachers, STUDENT attitudes, INTERNET in higher education, LEARNING assessment, EDUCATIONAL technology, COMPUTER assisted instruction, COMPUTER network resources
Abstract

This paper reports on one of the first multi-institution studies of web-based graduate business education courses. The study examines and compares two on-line MBA programs with respect to course and instructor characteristics and student perceptions of learning and satisfaction. The primary difference between the two programs is that one program conducts their courses entirely on-line while the other conducts their courses primarily on-line blended with typically one or two on-site class meetings. The results of the study showed that the perceived flexibility of the delivery medium and prior instructor experience with web-based courses were strongly positively associated with student learning and student satisfaction with a course, while class section size was strongly negatively associated with learning and satisfaction with a course. Perceived flexibility was also strongly significantly associated with satisfaction with the delivery medium. Post hoc comparisons showed that the school with the entirely on-line program scored significantly higher on most of the variables used in the study. These findings suggest a number of potential implications. Some of these implications include that given enough experience, these programs may not require face to face contact to provide a positive learning experience, and that program directors should ensure that new instructors get to gain experience with relatively smaller class sections. [ABSTRACT FROM AUTHOR]

Published
2001
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24. Mass customization configurations : an empirical investigation of manufacturing practices of customization

Author

Duray, Rebecca

Subjects
Mass customization, modularity, customers
Abstract

Mass customization has quickly entered the lexicon of popular business. Many companies are striving to provide customized products and services to their customers at low costs. However, the concept of mass customization represents an apparent paradox for manufacturing by combining customization and mass production, offering unique products in a mass produced, low cost, high volume production environment. Historically, production lines were designed to manufacture either customized, crafted products or mass produced, standardized products. Customized products are made using low volume processes that cope well with a high variety of products. Similarly, a mass production process is chosen for making standardized products in a high volume, low cost environment. In contrast to this traditional dichotomy, mass customization provides a one-of-a-kind product manufactured on a large scale allowing customers to purchase a customized product near the cost of a mass produced item. The manufacturing systems required to support mass customization has not been adequately discussed in extent research. This study explores the multi-faceted nature of mass customization by developing a typology of mass customization approaches and the operational parameters required to support each approach. Notions of customer involvement and modularity coupled with modularity types in a conceptual model to provide a basis for identifying mass customizers. The conceptual model suggests a set of configurations of process and infrastructure which work in concert to support the various types of mass customization. This conceptual model is tested through empirical investigation of 194 companies producing both consumer and industrial products. In addition to developing new scales to capture the concept of mass customization, the survey instrument includes scales relating to the environment, performance, business and operations strategy as well as choices made with respect to process, organization and infrastructure. A numerical taxonomy is developed that validates the conceptual typology and demonstrates the discriminating power of the mass customization scales. In addition, the data is used to test the hypothesized configurations and explore the operational parameters required to support each type of mass customization.

Published
1997

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