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peer-reviewed, The full text of this article will not be available in ULIR until the embargo expires on the 11/10/2023, This article reflects on the evolution of the frontline manager as an important anchor in the exploration and debate of human resource management. An earlier theoretical lens presented in the Asia-Pacific region is given fresh influence through a review of recent literature. Ultimately, the review extends the contribution of the frontline management ‘master and victim’ conundrum to an explanatory framework of human resource adoption at the frontline. While it is well recognised that the manager is often squeezed between the aspirations of a HR system and the realities of frontline worker dynamics, the specific influencing factors are often overlooked. This article addresses that gap by providing an explicit framework to highlight the critical role that agency and policy enactment play in determining the stylistic preferences of frontline management. Ultimately, four distinct manifestations of frontline management are explored and recommended for further human resource management research in the region., peer-reviewed

peer-reviewed, The full text of this article will not be available in ULIR until the embargo expires on the 04/06/2023, This paper aims to encourage a debate on the proposed transactive relationship between voice and contemporary social, economic and technological (SET) developments. Specifically, we propose that SET developments change how work is approached, organized and designed, and that these changes challenge employee rights, roles and responsibilities. How employees deal with these challenges affects their well-being and health, and whether organizations and societies can develop sustainably. While voice is a way for employees to have a say in these developments, we argue that SET changes can be times at which voice is threatened. Moreover, we propose that SET changes urge us to question and reshape our understanding of voice. We propose that a functional conceptualization of voice provides opportunities to integrate existing approaches which are often scattered across disciplines, and is inclusive of new opportunities and constraints that come with SET developments. Using examples of two meta-trends, we illustrate how SET changes challenge traditional conceptualizations of voice and identify â new trajectoriesâ to expand more inclusive forms of voice and more useful research paradigms. These meta-trends are digitalization (including new business models and employment forms, alternative/flexible work arrangements, technology-mediated communication) and diversification (including internationalization and marginalized/minority groups)., ACCEPTED, peer-reviewed