1. CORAL: Benchmarking Multi-turn Conversational Retrieval-Augmentation Generation
- Author
-
Cheng, Yiruo, Mao, Kelong, Zhao, Ziliang, Dong, Guanting, Qian, Hongjin, Wu, Yongkang, Sakai, Tetsuya, Wen, Ji-Rong, and Dou, Zhicheng
- Subjects
Computer Science - Information Retrieval ,Computer Science - Computation and Language - Abstract
Retrieval-Augmented Generation (RAG) has become a powerful paradigm for enhancing large language models (LLMs) through external knowledge retrieval. Despite its widespread attention, existing academic research predominantly focuses on single-turn RAG, leaving a significant gap in addressing the complexities of multi-turn conversations found in real-world applications. To bridge this gap, we introduce CORAL, a large-scale benchmark designed to assess RAG systems in realistic multi-turn conversational settings. CORAL includes diverse information-seeking conversations automatically derived from Wikipedia and tackles key challenges such as open-domain coverage, knowledge intensity, free-form responses, and topic shifts. It supports three core tasks of conversational RAG: passage retrieval, response generation, and citation labeling. We propose a unified framework to standardize various conversational RAG methods and conduct a comprehensive evaluation of these methods on CORAL, demonstrating substantial opportunities for improving existing approaches.
- Published
- 2024