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1. Do consumers benefit from national-brand listings by hard discounters?

2. At Costco, Shopping for Clues About Consumers

3. Aldi shoppers 'disappointed' as it axes key service from 174 stores; Aldi launched click and collect in September 2020 and the discounter has confirmed the last day for customers to use this option will be Sunday, August 18

4. Walmart and Target are gaining ground on Costco in customer satisfaction

5. Utilising AI to redefine the future of customer connectivity

6. Tesco make major Clubcard change after legal battle with Lidl; Tesco has been embroiled in a court row with the German discounter over its customer loyalty scheme

7. Tesco make major Clubcard change after legal battle with Lidl; Tesco has been embroiled in a court row with the German discounter over its customer loyalty scheme

9. Customer concern over locked-up necessities - The Daily Lobo

11. Self checkouts could soon be gone as experts cite threat that will see permanent end; The retail industry is rethinking self-checkout counters says a new report from experts, who say that continued theft is an issue -and their customers generally prefer to have someone else ring up their carts

12. Customers are loving Costco. But Walmart? Not so much, according to a recent satisfaction survey

13. Walmart.com customers 'round up' to Spark Good for military families, helping raise more than $3.2 million for Operation Homefront

14. Walmart adding a convenient new store feature customers will love

15. Amazon, T.J. Maxx, Walmart lead in customer loyalty

16. The Digest

17. Macy's and Lowe's make big Target-like customer-friendly changes

18. Walmart CEO shares disappointing news for customers

19. Walmart and Amazon both make customer-friendly changes

20. Freshpet leverages chatbot to drive consumer trust, deeper customer relationship

21. Woolworths expands self-checkout AI that critics say treats 'every customer as a suspect'; Supermarket says cameras used to detect accidental wrong scans while experts say the technology is 'punitive' and call for reforms to protect privacyGet our morning and afternoon news emails, free app or daily news podcast

22. A Family Dollar store had more than 1,000 rodents inside, which were discovered when a customer complaint prompted an investigation

23. Levi’s, Coach, Ralph Lauren excel at apparel customer service

24. Dollar General Is Making a $100 Million Bet Customers Will Love

25. Costco Shoppers Discover The Cost Of The $1.50 Hot Dog Combo

26. COLUMN: Customer service blunders are a trend that needs to be reversed

27. Remodeled Walmart boasts customer-centric features, mural

28. UK's favourite supermarket announced -with Aldi in second place; Marks and Spencer narrowly beat discounter Aldi to the top spot. Waitrose came third with a score of 75, while Iceland and Lidl shared the fourth spot in the customer satisfaction survey

29. The VIP shopper; Amazon isn't the only one rewarding subscription customers. Grocers are increasingly launching their own models - with some tempting member benefits

30. Amazon is waitlisting new grocery delivery customers to help it keep up with a surge in demand (AMZN)

31. Walmart Reports Adjustment of Store Hours to Better Serve Customers

32. Walmart Makes Adjustments to Store Hours to Better Serve Customers

33. Coronavirus: How leading grocery chains are responding to keep customers safe and shelves stocked

34. Sam's Club Makes Customer-Friendly Move Costco Hasn't

36. These Walmart Moves Will Make Parents and Holiday Shoppers Happy

37. Why Customer Service Is Getting Weird, and What You Can Do About It: Frustrated customers want to be listened to. But that culture of engagement doesn't just happen

38. Walmart, H-E-B stand out in retail customer loyalty

39. Amazon says deliveries are back up to speed after complaints about package delays (AMZN)

40. Walmart is fixing shoppers' top complaints with its fresh produce department as its online grocery business rapidly expands

41. Walmart, Sam's Club to begin offering youth vaccinations

42. Grocery chains cited for omnichannel customer service excellence

43. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

44. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

45. GoodRx Savings Increase Pharmacy Visits and Customer Loyalty For Retailers

47. Power outage knocks out 1,775 Hazel Dell customers

48. Grocery shoppers keep their distance as stores adopt new coronavirus measures

49. Virus Briefing

50. Best and worst supermarkets for customer satisfaction -and it's not Aldi or Lidl; This is the second time the winner has secured the top spot -holding onto the crown despite the increasing popularity of the likes of the two German discounters. See where your favourite grocer sits below

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