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1. Know thy customer. (Feature)

2. The cloud helps enterprises break chains shackling IT: cloud pioneers Nordstrom and Oscar Insurance say IT shops can be faster, more agile and more business-focused if they move to hosted systems

3. Building value chains: Saks Inc. deploys Ariba procurement system to comb world markets for bargains. (Value Chain Feature)

4. Common systems initiative pays off

5. UNDERWRITERS DIG DEEPER INTO DETAILS BEFORE COVERING RETAILERS' CYBER RISKS

6. SLEW OF HIGH-PROFILE DATA BREACHES PUTS FOCUS ON CUSTOMER COMMUNICATIONS; Knowing how much to say, and when, is big challenge for companies

7. Sears Settles Over Web Tracking Charges

8. How to be more popular: Fortunoff system soothes harried customers

9. In Brief: More Processing Contracts for Fifth Third

10. NORDSTROM TECH OVERHAUL BOOSTS PROFITS

11. ShopKo implements promotions management system

12. Selfridges to unveil new online design

13. Accelerated Analysis

14. CARREFOUR PUSHES FOR GLOBAL DATA SYNC

15. Remodelling the enterprise

16. Bankrupt Montgomery Ward's Software to Be Auctioned

17. Target Zeros In On Web-Based Budgeting

18. Handhelds Nudge PCs

19. Symbol Signs Sears Deal

20. M&S calls in security consultants

21. Sears Bill Payment via CheckFree

22. Retail Site Pushes WEB ENVLOPE -- Neiman Marcus taps multimedia apps to extend merchandising strategy

23. NEIMAN'S TIMESAVER FOR DAILY SALES CHECKS

24. Power Begets Responsibility at JCPenney

25. M&S bolsters supply chain

26. In a New York Minute -- eOsk Quickens Treasure Hunt At Bloomingdale's

27. Delivery deal slashes lead times for M&S

28. Ames hits aim: Faster budget forecasts

29. IBM Minds The Store For Ames On IT Front

30. House of Fraser to reap £20m from IT investment

31. Michaels data breach hits 3 million customers

32. Heat System Called Door to Target for Hackers

33. Data breach at Target exposes vulnerabilities

34. The Consumer Financial Protection Bureau As A Privacy & Data Security Regulator

35. ISS Recommends Ouster Of Target Directors After Data Breach

36. To boldly go where no store has gone before: Metro's Store of the Future initiative has many driving factors

37. The human link in supply chain technology: a proactive corporate culture can maximize this supply chain investment. (Supply Chain)

38. All apologies as they drain you again

39. Installing a merchandise system at Bentalls

40. New role for the buyer

41. Exec info systems

42. Integrating systems

44. Watch them multiply as more retail areas want their own PCs

45. Carter Hawley Hale Stores Incorporated; PCs help a retail chain keep pace in the fast-changing fashion business

46. Enhancements can cut data-center costs

47. Attacking the parts; how some retailers are working to maximize GMROI. How EDI helps

49. JCPenney nears the end of huge conversion project

50. Solutions: Macy's West ads arrive via PDF

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