Search

Your search keyword '"Coughlin, Joseph F."' showing total 389 results
Start Over Author "Coughlin, Joseph F."
389 results on '"Coughlin, Joseph F."'

3. Macro-Trend Study Under Service System: Preliminary Research in Service Innovation and Emerging Technology

Author

Lee, Sheng-Hung, Yang, Maria C., de Weck, Olivier L., Lee, Chaiwoo, Coughlin, Joseph F., Klopfer, Eric, Tosi, Francesca, Editor-in-Chief, Germak, Claudio, Series Editor, Zurlo, Francesco, Series Editor, Jinyi, Zhi, Series Editor, Pozzatti Amadori, Marilaine, Series Editor, Caon, Maurizio, Series Editor, Hamid, Umar Zakir Abdul, editor, and Suoheimo, Mari, editor

Published
2023
Full Text
View/download PDF

4. Evaluating Privacy Policies and User Agreements of Smart Home Devices from the Perspective of the Aging Population

Author

Vaidya, Manasi, Lee, Chaiwoo, D’Ambrosio, Lisa, Coughlin, Joseph F., Filipe, Joaquim, Editorial Board Member, Ghosh, Ashish, Editorial Board Member, Prates, Raquel Oliveira, Editorial Board Member, Zhou, Lizhu, Editorial Board Member, Stephanidis, Constantine, editor, Antona, Margherita, editor, Ntoa, Stavroula, editor, and Salvendy, Gavriel, editor

Published
2023
Full Text
View/download PDF

6. Caregiver Attitudes Toward Internet-Enabled Sources of Information

Author

Felts, Adam, Balmuth, Alexa, Lee, Chaiwoo, D’Ambrosio, Lisa, Coughlin, Joseph F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Gao, Qin, editor, and Zhou, Jia, editor

Published
2023
Full Text
View/download PDF

7. Living in a Networked Home: Older Adults’ Expectations and Attitudes

Author

Trivedi, Yash, Fakhr-Hosseini, Shabnam, Lee, Chaiwoo, Lee, Sheng-Hung, Cerino, Lauren C., Coughlin, Joseph F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Gao, Qin, editor, and Zhou, Jia, editor

Published
2023
Full Text
View/download PDF

9. An Iterative Approach to User-Centered Design of Smart Home Systems

Author

Cerino, Lauren C., Lee, Chaiwoo, Lee, Sheng-Hung, Fakhr-Hosseini, Shabnam, Son, Heesuk, Shen, Shen, Coughlin, Joseph F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Gao, Qin, editor, and Zhou, Jia, editor

Published
2023
Full Text
View/download PDF

14. An Expert Interview Study of IoT Wearable Technologies for an Aging Population from Product, Data, and Society Dimensions

Author

Lee, Sheng-Hung, Zhu, Ziyuan, Lee, Chaiwoo, Duarte, Fabio, Coughlin, Joseph F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Woeginger, Gerhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Gao, Qin, editor, and Zhou, Jia, editor

Published
2021
Full Text
View/download PDF

17. Home as a Platform: Levels of Automation for Connected Home Services

Author

FakhrHosseini, Shabnam, Lee, Chaiwoo, Coughlin, Joseph F., Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Woeginger, Gerhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Gao, Qin, editor, and Zhou, Jia, editor

Published
2020
Full Text
View/download PDF

21. The transformation of design platform under system thinking

Author

Lee, Sheng-Hung, de Weck, Olivier L, Yang, Maria C, Coughlin, Joseph F, Lee, Sheng-Hung, de Weck, Olivier L, Yang, Maria C, and Coughlin, Joseph F

Abstract

This study examines the organizational transformation of digital design platforms (DDPs) to present the considerations of DDPs’ value propositions, service offering, and sustainable business models. When we face large, complex, systemic transformational challenges, especially during the pandemic, we must make meaningful changes to a DDP to rise to these social-technological challenges internally and externally to generate positive social impacts and create value for design individuals and communities. Due to COVID-19, people’s daily lives, interactions, and work experiences, and communication patterns dramatically changed, which significantly influenced organizations across scales and industries. DDPs have also been hit by the social-technological impact of COVID-19. We conducted seven semi-structured expert interviews and demonstrated ten case studies across three categories: design competitions, design professional associations, and design companies about DDP transformation associated with COVID-19 through the lens of system engineering. The goal is to analyze organizational change and its impacts on a DDP’s service offering, business model, and organizational culture, in an effort to better prepare new capabilities in the era of social-technological transformation. We identified four key takeaways: (1) craft new partnership connections; (2) identify criteria for transformation; (3) create and extend participants’ engagement level, and (4) leverage collective talents and sources.

Published
2024

22. SERVICE DESIGN IN ACTION: TRANSFORMATION, CONSIDERATION, AND SYSTEM THINKING

Author

Massachusetts Institute of Technology. Department of Mechanical Engineering, Lee, Sheng-Hung, Yang, Maria, de Weck, Olivier L, Lee, Chaiwoo, Coughlin, Joseph F, Klopfer, Eric, Ochsendorf, John, Massachusetts Institute of Technology. Department of Mechanical Engineering, Lee, Sheng-Hung, Yang, Maria, de Weck, Olivier L, Lee, Chaiwoo, Coughlin, Joseph F, Klopfer, Eric, and Ochsendorf, John

Abstract

AbstractService design has been an emerging transdisciplinary field that includes product, system, and social science, since the term was first introduced to academic research in the early 1990s. With socioeconomical shifts and emerging technologies, people have faced more complex and systemic challenges, which enable researchers to consider how to reapply service design not only as problem-solving tools but also as ways for communication and alignment to adapt to the change. The study focuses on the paradigm shifts of service from its definitions to applications by interviewing nine design experts from academia and industry, and utilizing survey results to help us explore applying service design to solve complicated social-technological challenges. We present four takeaways: 1) a new understanding of service design, 2) the purpose of using service design tools, 3) the evaluation of service quality through time, and 4) the applications of service design in the public sector. We proposed a macro-trend model with service systems: product, service, and experience to conclude 1) constructing service systems in the macro-trend context and 2) gaining holistic views and building service implementation capability in the era of transformations.

Published
2024

23. CO-CREATE FINANCIAL PLANNING SERVICES FOR AN AGING POPULATION: DESIGNERS' PERSPECTIVES

Author

Massachusetts Institute of Technology. Department of Mechanical Engineering, Lee, Sheng-Hung, Coughlin, Joseph F, Yang, Maria, de Weck, Olivier L, Lee, Chaiwoo, Klopfer, Eric, Ochsendorf, John, Massachusetts Institute of Technology. Department of Mechanical Engineering, Lee, Sheng-Hung, Coughlin, Joseph F, Yang, Maria, de Weck, Olivier L, Lee, Chaiwoo, Klopfer, Eric, and Ochsendorf, John

Abstract

AbstractThe purpose of the study is to understand the design considerations for creating a provocative financial planning toolkit with services to help facilitate more constructive and meaningful conversations to build trust and empathy between financial advisors and senior people. We conducted four rounds of 60-minute co-creation workshops with eight invited participants from various design disciplines to work in pairs to generate four preliminary concepts suggesting design considerations. We used ATLAS.ti to do qualitative research analysis under an NCT (notice, collecting, thinking) model to identify 22 codes synthesized from verbal and behavioral data. The study concluded with three design principles: 1) the concept of financial planning is about people's expectation management, 2) a financial planning toolkit is designed under service systems, and 3) the tailor-made and modular design features can give financial advisors more flexibility to engage with senior people and enable them to share more about their life stories and needs to recommend financial planning packages precisely according to personal preference, health conditions, and financial status.

Published
2024

24. The Oldest Olds’ Perceptions of Social Robots

Author

Lee, Chaiwoo, FakhrHosseini, Maryam, Miller, Julie, Patskanick, Taylor R., Coughlin, Joseph F., Hutchison, David, Editorial Board Member, Kanade, Takeo, Editorial Board Member, Kittler, Josef, Editorial Board Member, Kleinberg, Jon M., Editorial Board Member, Mattern, Friedemann, Editorial Board Member, Mitchell, John C., Editorial Board Member, Naor, Moni, Editorial Board Member, Pandu Rangan, C., Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Terzopoulos, Demetri, Editorial Board Member, Tygar, Doug, Editorial Board Member, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2019
Full Text
View/download PDF

25. Smarter Homes for Older Adults: Building a Framework Around Types and Levels of Autonomy

Author

FakhrHosseini, Maryam, Lee, Chaiwoo, Coughlin, Joseph F., Hutchison, David, Editorial Board Member, Kanade, Takeo, Editorial Board Member, Kittler, Josef, Editorial Board Member, Kleinberg, Jon M., Editorial Board Member, Mattern, Friedemann, Editorial Board Member, Mitchell, John C., Editorial Board Member, Naor, Moni, Editorial Board Member, Pandu Rangan, C., Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Terzopoulos, Demetri, Editorial Board Member, Tygar, Doug, Editorial Board Member, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2019
Full Text
View/download PDF

26. Mapping the Future of Hearables: Lessons from Online and the 'Oldest Old' Consumers

Author

Patskanick, Taylor R., Miller, Julie, D’Ambrosio, Lisa A., Lee, Chaiwoo, Coughlin, Joseph F., Hutchison, David, Editorial Board Member, Kanade, Takeo, Editorial Board Member, Kittler, Josef, Editorial Board Member, Kleinberg, Jon M., Editorial Board Member, Mattern, Friedemann, Editorial Board Member, Mitchell, John C., Editorial Board Member, Naor, Moni, Editorial Board Member, Pandu Rangan, C., Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Terzopoulos, Demetri, Editorial Board Member, Tygar, Doug, Editorial Board Member, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2019
Full Text
View/download PDF

29. An Intersectional Approach to Understanding the Psychological Health Effects of Combining Work and Parental Caregiving.

Author

Brady, Samantha, Patskanick, Taylor, and Coughlin, Joseph F

Subjects
WORK, STATISTICAL models, MENTAL health, RESEARCH funding, SEX distribution, WORK environment, WHITE people, DESCRIPTIVE statistics, INTERSECTIONALITY, LONGITUDINAL method, BLACK people, RACE, PSYCHOLOGY of caregivers, PSYCHOLOGY of parents, EMPLOYMENT, MENTAL depression, REGRESSION analysis
Abstract

Objectives Role theory suggests occupying simultaneous family caregiving and employment roles in midlife may exert positive and negative effects on psychological health. However, there is a lack of causal evidence examining the degree to which combinations of these roles influence psychological health at the intersection of gender and racial identity. Methods Longitudinal data from the Health and Retirement Study (2004–2018) are used to estimate a series of individual fixed effects models examining combinations of employment status and parental caregiving situation on Center for Epidemiological Studies—Depression Scale (CES-D) depression scores among Black and White men and women aged 50–65. Subsequent models were stratified by intensity of caregiving situation and work schedule. Results Individual fixed effects models demonstrate combining work, and parental caregiving is associated with greater depressive symptoms than only working, and with lower depressive symptoms than only caregiving, suggesting that paid employment exerts a protective effect on psychological health whereas parental caregiving may be a risk factor for depressive symptoms in later life. Analyses using an intersectional lens found that combining paid work with parental caregiving exerted a protective effect on CES-D scores among White women and men regardless of participants' intensity of care situation or work schedule. This effect was not present for Black men and women. Discussion Accounting for intersectionality is imperative to research on family caregiving, work, and psychological health. [ABSTRACT FROM AUTHOR]

Published
2024
Full Text
View/download PDF

30. Impact of Virtual Reality (VR) Experience on Older Adults’ Well-Being

Author

Lin, Charles Xueyang, Lee, Chaiwoo, Lally, Dennis, Coughlin, Joseph F., Hutchison, David, Series Editor, Kanade, Takeo, Series Editor, Kittler, Josef, Series Editor, Kleinberg, Jon M., Series Editor, Mattern, Friedemann, Series Editor, Mitchell, John C., Series Editor, Naor, Moni, Series Editor, Pandu Rangan, C., Series Editor, Steffen, Bernhard, Series Editor, Terzopoulos, Demetri, Series Editor, Tygar, Doug, Series Editor, Weikum, Gerhard, Series Editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2018
Full Text
View/download PDF

31. Digital Breadcrumbs: A Lack of Data Privacy and What People Are Doing About It

Author

Ward, Carley, Ellis, Dana, D’Ambrosio, Lisa A., Coughlin, Joseph F., Hutchison, David, Series Editor, Kanade, Takeo, Series Editor, Kittler, Josef, Series Editor, Kleinberg, Jon M., Series Editor, Mattern, Friedemann, Series Editor, Mitchell, John C., Series Editor, Naor, Moni, Series Editor, Pandu Rangan, C., Series Editor, Steffen, Bernhard, Series Editor, Terzopoulos, Demetri, Series Editor, Tygar, Doug, Series Editor, Weikum, Gerhard, Series Editor, and Kurosu, Masaaki, editor

Published
2018
Full Text
View/download PDF

32. Technology and Service Usage Among Family Caregivers

Author

Lee, Chaiwoo, Ward, Carley, Ellis, Dana, Brady, Samantha, D’Ambrosio, Lisa, Coughlin, Joseph F., Hutchison, David, Series editor, Kanade, Takeo, Series editor, Kittler, Josef, Series editor, Kleinberg, Jon M., Series editor, Mattern, Friedemann, Series editor, Mitchell, John C., Series editor, Naor, Moni, Series editor, Pandu Rangan, C., Series editor, Steffen, Bernhard, Series editor, Terzopoulos, Demetri, Series editor, Tygar, Doug, Series editor, Weikum, Gerhard, Series editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2017
Full Text
View/download PDF

33. Age Differences in Acceptance of Self-driving Cars: A Survey of Perceptions and Attitudes

Author

Lee, Chaiwoo, Ward, Carley, Raue, Martina, D’Ambrosio, Lisa, Coughlin, Joseph F, Hutchison, David, Series editor, Kanade, Takeo, Series editor, Kittler, Josef, Series editor, Kleinberg, Jon M., Series editor, Mattern, Friedemann, Series editor, Mitchell, John C., Series editor, Naor, Moni, Series editor, Pandu Rangan, C., Series editor, Steffen, Bernhard, Series editor, Terzopoulos, Demetri, Series editor, Tygar, Doug, Series editor, Weikum, Gerhard, Series editor, Zhou, Jia, editor, and Salvendy, Gavriel, editor

Published
2017
Full Text
View/download PDF

34. Acceptance of Automated Driving Across Generations: The Role of Risk and Benefit Perception, Knowledge, and Trust

Author

Ward, Carley, Raue, Martina, Lee, Chaiwoo, D’Ambrosio, Lisa, Coughlin, Joseph F., Hutchison, David, Series editor, Kanade, Takeo, Series editor, Kittler, Josef, Series editor, Kleinberg, Jon M., Series editor, Mattern, Friedemann, Series editor, Mitchell, John C., Series editor, Naor, Moni, Series editor, Pandu Rangan, C., Series editor, Steffen, Bernhard, Series editor, Terzopoulos, Demetri, Series editor, Tygar, Doug, Series editor, Weikum, Gerhard, Series editor, and Kurosu, Masaaki, editor

Published
2017
Full Text
View/download PDF

39. How 'oldage' was invented--and why it needs to be reinvented: Products designed for older people reinforce a bogus image of them as passive and feeble. That hurts everyone

Author

Coughlin, Joseph F.

Subjects
Old age -- Health aspects, Old age assistance -- Forecasts and trends, Population aging -- Forecasts and trends, Aging (Biology) -- Forecasts and trends -- Social aspects -- Health aspects, Genes, Global temperature changes, Climate change, Life expectancy, Market trend/market analysis, Business, Computers and office automation industries, High technology industry
Abstract

Of all the wrenching changes humanity knows it will face in the next few decades--climate change, the rise of AI, the gene-editing revolution--none is nearly as predictable in its effects [...]

Published
2019

43. Navigating AI Integration in Longevity Planning: Design Implications.

Author

Vaidya, Manasi, Lee, Chaiwoo, D'Ambrosio, Lisa, and Coughlin, Joseph F.

Subjects
ARTIFICIAL intelligence, FINANCIAL planning, OLDER people, AGE differences, AGE groups
Abstract

The increasing integration of Artificial Intelligence (AI) into areas like financial planning has spurred interest in how various demographic groups, notably older adults, perceive and adopt this technology. This paper aims to identify personas and explore how factors like age, gender, and knowledge impact AI acceptance. The data shows varying levels of willingness to adopt AI in finance across demographics. Younger, more educated individuals demonstrate greater trust and usage of AI-enabled financial tools, raising concerns about inclusivity and potential barriers for older or less educated individuals. The paper will delve into these disparities, exploring the underlying reasons for resistance, such as perceived risks or lack of education about AI. To ensure equitable distribution of AI's benefits, we recommend enhancing AI literacy and designing more inclusive AI, as this approach paves the way for a society in which AI empowers all ages with its potential. [ABSTRACT FROM AUTHOR]

Published
2024
Full Text
View/download PDF

46. Analysis of User-Generated Multimedia Data on Medication Management and Consumption Behavior Using Data Mining Techniques

Author

Lee, Chaiwoo, D’Ambrosio, Lisa A., Myrick, Richard, Coughlin, Joseph F., de Weck, Olivier L., Hutchison, David, editor, Kanade, Takeo, editor, Kittler, Josef, editor, Kleinberg, Jon M., editor, Mattern, Friedemann, editor, Mitchell, John C., editor, Naor, Moni, editor, Nierstrasz, Oscar, editor, Pandu Rangan, C., editor, Steffen, Bernhard, editor, Sudan, Madhu, editor, Terzopoulos, Demetri, editor, Tygar, Doug, editor, Vardi, Moshe Y., editor, Weikum, Gerhard, editor, Stephanidis, Constantine, editor, and Antona, Margherita, editor

Published
2013
Full Text
View/download PDF

47. SERVICE DESIGN IN ACTION: TRANSFORMATION, CONSIDERATION, AND SYSTEM THINKING.

Author

Lee, Sheng-Hung, Yang, Maria, de Weck, Olivier L., Lee, Chaiwoo, Coughlin, Joseph F., Klopfer, Eric, and Ochsendorf, John

Subjects
SERVICE design, MARKETING management, SOCIAL sciences, TECHNOLOGICAL innovations, SOCIOECONOMICS
Abstract

Service design has been an emerging transdisciplinary field that includes product, system, and social science, since the term was first introduced to academic research in the early 1990s. With socioeconomical shifts and emerging technologies, people have faced more complex and systemic challenges, which enable researchers to consider how to reapply service design not only as problem-solving tools but also as ways for communication and alignment to adapt to the change. The study focuses on the paradigm shifts of service from its definitions to applications by interviewing nine design experts from academia and industry, and utilizing survey results to help us explore applying service design to solve complicated social-technological challenges. We present four takeaways: 1) a new understanding of service design, 2) the purpose of using service design tools, 3) the evaluation of service quality through time, and 4) the applications of service design in the public sector. We proposed a macro-trend model with service systems: product, service, and experience to conclude 1) constructing service systems in the macro-trend context and 2) gaining holistic views and building service implementation capability in the era of transformations. [ABSTRACT FROM AUTHOR]

Published
2023
Full Text
View/download PDF

48. CO-CREATE FINANCIAL PLANNING SERVICES FOR AN AGING POPULATION: DESIGNERS' PERSPECTIVES.

Author

Lee, Sheng-Hung, Coughlin, Joseph F., Yang, Maria, de Weck, Olivier L., Lee, Chaiwoo, Klopfer, Eric, and Ochsendorf, John

Subjects
FINANCIAL planning, CUSTOMER cocreation, POPULATION aging, INVESTMENT advisors, FINANCIAL planners
Abstract

Copyright of Proceedings of the Design Society is the property of Cambridge University Press and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use. This abstract may be abridged. No warranty is given about the accuracy of the copy. Users should refer to the original published version of the material for the full abstract. (Copyright applies to all Abstracts.)

Published
2023
Full Text
View/download PDF

Catalog

Books, media, physical & digital resources
See catalog results