1. I have received more help than others! A social comparison perspective on receiving help
- Author
-
Cheng, Huan, Zheng, Weili, and Zhan, Yuanfang
- Subjects
Comparison (Psychology) -- Research ,Employee performance -- Psychological aspects -- Social aspects ,Psychological research ,Helping behavior -- Research ,Psychology and mental health - Abstract
In the current research, we developed and tested a model of how and when social comparison of received help influenced the recipient's job performance (i.e., interpersonal citizenship behavior, task performance). Based on social exchange theory and social comparison theory, we posited that social comparison of received help influenced the recipient's feelings of gratitude, which in turn had a positive relationship with interpersonal citizenship behavior (ICB) and task performance. Further, we argued that the recipient's psychological entitlement influenced the effects of social comparison of received help. Using data collected in three waves from 307 employees in China, we found that social comparison of received help was positively associated with the recipient's feelings of gratitude while controlling for overall received help. Gratitude, in turn, benefited ICB and task performance. Moreover, high levels of psychological entitlement weakened the relationship between the social comparison of received help and the recipient's feelings of gratitude. Further, they weakened the indirect relationship between the social comparison of received help and the recipient's ICB and task performance via gratitude. These findings could potentially extend our knowledge of received help literature by introducing a social comparison perspective., Author(s): Huan Cheng [sup.1] , Weili Zheng [sup.2] , Yuanfang Zhan [sup.3] Author Affiliations: (1) grid.33199.31, 0000 0004 0368 7223, School of Management, Huazhong University of Science and Technology, , [...]
- Published
- 2023
- Full Text
- View/download PDF