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The method to construct and validate management measurement scale on the basis of management concepts is detailed. In case of biotechnology and telecommunications industries, the firms develop practices and techniques to create, disseminate and benefit from knowledge, and a measurement scale for knowledge management meets the conditions like validity, reliability and dimensionality.

Duane Breeden, the vice president of IT at Ntelos, a regional wireless and local phone service provider in Virginia and West Virginia, when faced with a deadline for upgrading the company's system and lack of experienced staff, decided to hire a select group of consultants to train his staff, mentor them and ensure they completed the project on time. This resulted in his staff completing the project before the deadline, motivating the staff and made his software developers more proficient in software languages that run on .Net platform.

What a carrier wants its data warehouse to do will determine its scalability, level of integration, and ultimately, the degree to which customers will drive business decisions In today's fast-paced […]

Seeking new efficiencies in every aspect of its operations, Bell Atlantic turned to electronic commerce to create its evaluated receipts and settlement system - responsible for the annual purchase of […]

Shopping from home. Banking from your favorite armchair. Video phones. Video-on-demand. As the number and type of offerings available from cable and telephone companies proliferate, the demands placed on their […]

Cheap, Fast, And Reliable Standards-Based Infrared Builds Bridges Between Computers, Peripherals, And PDAs. Infrared data transmission has been around for over a decade, but its recent popularity has been fueled […]

Harris developed a new integrated human resources system because the company needed a system that could provide its various operations with a common set of values about quality, a common vision that will give focus to corporate activities and consistent reinforcement for desired behaviors. The manufacturer of communications systems, electronic systems, semiconductors and Lanier office systems also needed a tool that would enable it to develop in-house talent and to promote from within the organization. The new system, called 'Touchstone,' is designed to improve management's skills in making decisions about people. This software-based system can be used in the personnel selection process, in performance management, and in employee training and development. Touchstone is already being tested in several Harris divisions., As the team lines up on the thirty-yard line, the crowd cheers for the last ten seconds of the Super Bowl. Sweat pours from the brow of the young quarterback. [...]

From laptop computers to compact discs, everyone is jumping on the digital bandwagon. Whether the information being conveyed is a banking transaction or a Tchaikovsky symphony, digital has become the […]

WHEN THE media relations department at Global Crossing Ltd. first started planning a company-sponsored external blog last year, Michael Miller, vice president of security at the telecommunications services provider, made […]

The world of information management and in particular that of unstructured data management (in the form of e-mails, word documents, etc) is on the brink of crossing the chasm. Database [...]

The need for effective usage of customer relationship management system, by telecommunications industry, is examined.

Information is power. Never was this adage more true than in today's telecommunications industry. The new competitive environment poses a special challenge for those who must build the information systems […]

Expanded bank service codes issued last November by the Treasury Management Association (TMA) already are being transmitted electronically by a handful of banks. Receiving corporations say they can use the [...]

Fairfield, Calif.--The specs were very clear. They called for a seven day a week, 24 hr a day operation, with zero downtime. It was a big order, but then everything [...]

Verizon Business's ICSA Labs division has launched a new program under which manufacturers can have their broadband home routers certified as safe against harmful data and for denying access to [...]

This year was a momentous year in telecom; here's what we were writing -- and you were reading -- in 2009. We count down our most-read stories from number 10 [...]

A study was conducted to examine similarities and differences in the telecommunication stakeholders' perspectives of strategies used to address teledensity limitations in Latin America and in Sub-Saharan Africa. Findings indicate that while there was a similarity in perspectives of strategies for overcoming obstacles to density growth, this was not the case for geographical obstacles.

Deutsche Telekom said it lost personal data for about 17 million T-Mobile Germany customers in the spring of 2006. Thieves got their hands on a storage device with the data, […]

Exposure The Los Angeles Department of Water and Power said a thief made off with a computer containing personal information on its 8,300 current employees, though the data was encrypted. [...]

Hoping to capitalize on the breadth of data it collects from consumers when they make money transfers, Western Union Co. said it plans to roll out a microfinance business as [...]

The U.S. Senate passed a bill that would make it a federal felony offense to obtain or disclose people's phone records without their consent. The so-called pretexting bill passed by […]

A former VP of technology at Source Media has been arrested and charged with hacking into the company's network, reading confidential e-mails, and tipping off employees who were in line […]

GrandCentral Communications Inc. believes it has the answer for anyone who doesn't want to keep track of cellular, home and office phone numbers, as well as check voicemail messages on […]

Every industry presents unique challenges, where IT must marshal more than the usual chunk of resources to solve extreme headaches. That may mean walking out to the edge of grid […]

A study is conducted on knowledge management strategies adopted by Malaysian telecommunication industry to analyze the factors that govern the knowledge management.

NEW YORK - Privacy advocates slammed AT&T Inc. Thursday for declaring that it owned its Internet and video customers' account information and could hand the data over to law enforcement […]

Verizon late Tuesday said reports that it handed over domestic telephone calling records to the National Security Administration are 'simply false.' In a press release that twice stated Verizon's refusal [...]

BellSouth now says it did not provide customer calling records in bulk to the National Security Administration. In a statement released Monday evening, the company said its internal review of [...]

For the second time May 16, a major phone company named in a USA Today story about records being sent to the National Security Agency is denying that any such […]