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Social media are essential to radio station communications, including program personalities who use social platforms to connect with their listeners. Social networks allow program hosts to feature ...

COVID-19 created a challenging environment both for businesses and individuals. Effects of the pandemic on companies had the potential to create negative public relations as entities attempted to deal with the worldwide crisis and to communicate their situation. Many companies were quick to provide information to customers and employees early in the pandemic about how they were responding to the crisis, while other companies provided limited immediate response to COVID-19. An examination of the top 300 companies listed in the 2020 Fortune 500 found that 186 of those companies communicated their status and plans in press releases posted from January 2020 through May 2020 regarding the COVID-19 pandemic. This study, based on Situational Crisis Communication Theory, qualitatively analyzed the releases via constant comparative method. The analysis resulted in four primary categories that dominated company releases: (1) In This Together, (2) Perseverance Through Strength, (3) We are Here for You, and (4) Fighting for the Team.

Context Given the importance of emotional intelligence (EI) in physician leadership and success, the possible decline of EI over the course of training is a concern in medical education. Objectives To assess the EI of osteopathic medical students as they progress through the preclinical years of medical school, to discover the course of EI over time, and to identify specific core EI competencies to be enhanced or coached. Methods This exploratory, longitudinal study used survey data to assess the course and competencies of EI in the incoming 2019 class of medical students at a college of osteopathic medicine. Changes in EI overall scores and the 8 core competency scale scores were assessed, and additional demographic data were collected for use in analysis. Methods of analysis included paired samples t test, independent samples t test, Pearson product moment correlation, and multiple regression analysis. Statistical significance was defined as P Results Sixty-two participants completed the Six Seconds Emotional Intelligence Assessment survey at orientation and again after their second year. Overall EI scores declined over the course of the preclinical training for men and women (t 6 1=4.24, P<.001), although no differences were noted by gender when independent-samples t tests were run. However, 2 of the 8 competency scales of the composite EI scores did not decline over time—Enhanced Emotional Literacy and Pursue Noble Goals. A weak negative correlation was found between Medical College Admission Test scores and the scale of Apply Consequential Thinking (r=−0.3, P<.05). A weak positive correlation was found between grade point average and intrinsic motivation (r=0.3, Pr=0.3, Pr=0.5, Pr=0.4, P Conclusions During the preclinical training, osteopathic medical students’ overall EI scores, as well as 6 of the 8 core competency scales, declined. Therefore, EI coaching is warranted to address specific core competencies needed to build, enhance, and prevent the decline of EI through preclinical training.

Emerging technologies are changing how local television (TV) stations gather and disseminate news. One increasingly used technology is drone journalism. The present study sought to determine the extent to which local TV stations across the United States were adopting this technology as part of their news operations. A survey of news managers ( n = 94) found that half of the stations were using drones for news, but only to a moderate degree.

For decades, radio was primarily a hidden or unseen medium to listeners. In recent years, digital technologies have transformed radio to a medium that can both be seen and heard. In particular, vis...

Television stations are increasingly using social media platforms for a variety of reasons. This study examined more than 4,300 visuals posted to the Instagram sites of 383 local TV stations in the...

This study examined the extent to which mobilizing information (MI) was present on the websites of the largest, national U.S. labor unions during the 2012 presidential campaign. Using a content analysis, results showed that information and features associated with the election were scarce on the sites. The websites exhibited modest amounts of tactical MI associated with the presidential election. Locational and identificational MI were almost nonexistent on the sites. In addition, analyses showed that size of union was related to the number of features on the sites.

Over the past decade, social media have become an increasingly important component in the ways broadcasters communicate with their audiences. A relative newcomer to that mix is the social network Pinterest, which enables followers to post photos and other types of visuals based on topics of interest. A content analysis examined how 85 local television stations are using that social network for promotion and branding. Results showed that, rather than promotion, use of Pinterest primarily revolves around lifestyle content, including postings by stations and interactivity by followers.

Over the past 3 years, tablet computers have become increasingly popular devices. In particular, Apple’s iPad and its accompanying apps have taken the tablet market by storm. The technology enables users to accomplish a variety of tasks, including viewing television (TV) programs and other video sources on the device. Based on media uses and gratifications, an exploratory study examined whether the iPad was replacing traditional TV viewing. Results showed that, rather than displacing time with TV, the amount of TV viewing on an iPad was positively related to the amount of time watching traditional TV.

Just a few years after local TV stations transitioned from analog to digital transmissions, dozens of stations across the United States have begun to provide live programming via mobile digital television (DTV). An exploratory study of television station managers (adopters and non-adopters of mobile DTV) focused on various perspectives of the technology, adoption motivations, and audience factors. Findings revealed that station owners and management were the ones who primarily determined whether to adopt mobile DTV. In addition, stations that had adopted the technology were more likely than non-adopters to be motivated by a desire to be the first to use mobile DTV.

News workers are finding social networking to be a means of maintaining personal contact with their audiences. In an exploratory study, Twitter followers of local television news personalities were...

A content analysis examined the Twitter sites of 488 local television stations in the United States, based on a strategic and tactical model of media promotion. One finding of the study was that news stories were the most frequently occurring items on the sites. However, stations that offered news items also seldom promoted their regular newscasts. Overall, stations did not appear to use Twitter to direct viewers to the station's on-air programming.

Using a content analysis method, this study examined the way in which 111 radio stations in the U.S. are using the social network system, Twitter. Results of the study revealed that there was only a weak correlation between stations' average quarter hour share and the number of followers of stations' Twitter sites. Also, music stations had more promotional tweets, while news stations provided more news items for their audiences.

This study examined how the values of the Islamic faith may have an impact on news reporting in several Middle Eastern nations. An analysis of 1,773 stories from 10 online Middle Eastern newspapers indicated that Islam as a way of life has an effect on how domestic news was structured in the presentation of news topic, the actors in the news, the positive or negative orientation of the news, and the use of sources. Previous explanations of newsworthiness in Middle Eastern societies that do not consider the impact of Islamic values may be incomplete in their evaluation of the press.

A sample of 114 radio stations measured attitudes toward the adoption of HD Radio™ and found that stations that have gone digital were motivated the most by 2 of 5 identified factors: image enhancement and programming considerations. The lesser factors were competition, revenue, and cost. The study also examined the relation between risk and survival. The data confirmed the importance of managerial attitudes toward disruptive technologies and their relation to image, programming, and competition.

Ownership of MP3 players, such as Apple's iPod, continues to grow at a steady pace in the US. College students are one age group that is active in the adoption of these devices. Based on a uses and gratifications framework, this study examined how college students are using this technology as compared to radio listening. Results showed that more than half of the respondents in a national random sample own some type of MP3 player. Motivations for using the players included boredom, stimulation, entertainment, relaxation/escape, and loneliness. An important finding was that the use of MP3 players appears to be serving as a substitute for listening to traditional radio for this age group. This manuscript was submitted to editor-elect Michael Brown, who supervised the blind review and made all editorial decisions.

This study examined the Web sites of 86 network-affiliated local television stations in the United States to determine how they reported on the second anniversary of the 9/11 terrorist attacks. Specifically, this study focused on news and information, visuals, multimedia and interactive features related to the anniversary of the incidents. The results indicated that less than two-thirds of the stations' Web sites featured 9/11-related stories of state or local origin, and less than a quarter of the sites offered state or local photos. A key finding was the predominance of stories and photos with a commemorative theme, which served as a means of connecting communities and visitors to the Web sites through memorialization and remembrance.

The terrorist attacks of September 11, 2001, provided a challenging series of events for the crisis communication efforts of American Airlines and United Airlines. Based on crisis communication theory and organizational use of the Web, this study examined how the two companies used their Web sites during the first three weeks after the incidents as one means of conveying information following the attacks. Theoretically, analysis of incident-related segments of the two sites showed that the airlines evidenced key elements of crisis response. They provided instructing communication by giving facts, stating how their publics should take action, and providing information regarding how the problem was being corrected. Additionally, they offered adjusting communication through a series of condolence messages and links to relief organizations before emphasizing normal operations. From an online perspective, this study revealed that the Web enabled both companies to provide an immediate response to the attacks. The Web also allowed United and American to offer frequent updates about the incidents to their publics and to communicate their crisis response process to various publics simultaneously.

This study examined how Fortune 500 companies used their Web sites to provide philanthropic and crisis communication response following Hurricane Katrina in 2005. Results showed that companies tended to use traditional means of communication versus new media tactics to disseminate information related to the disaster. Companies with holdings in Louisiana and Mississippi tended to use slightly more types of information than companies without a substantive presence in those two states.