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Information systems success is about understanding and measuring the impact of Information Technology which enables organisations to make intelligent decisions about technological investments (DeLone and McLean, 2003). The objective of this thesis was to understand the factors that contribute to information success of Learning Analytics (LA) systems at Australian universities. This interpretive qualitative research study also sought to understand what factors contributed to learning and teaching outcomes as well as identifying the factors critical to successful implementation and use. While substantial research exists on LA systems and their usages, there are still limited empirical studies that examine the success of LA implementations, as many Higher Education Institutions (HEIs) are still in very early stages of their LA system implementations. Recent studies have shown that LA can provide unique opportunities to provide support in contemporary learning and teaching practices, support educators decision-making and improved learning design. [...], Thesis (PhD Doctorate), Doctor of Philosophy (PhD), School of Info & Comm Tech, Science, Environment, Engineering and Technology, Full Text

The purpose of this project was to conduct an empirical study that would result in findings that inform systemic policy development aimed at improving tertiary participation and attainment by students from low socioeconomic status (LSES) backgrounds in Queensland. The project focuses on systemic policy, initiatives and programs that encourage tertiary education participation and attainment by individuals from LSES backgrounds, rather than on institution-specific initiatives or programs. While the broad remit was to consider tertiary education participation, the study particularly highlights issues pertaining to LSES student participation and attainment in the higher education sector, given the notable under representation of this demographic subgroup in Australian universities. This study supports the strategic priority of addressing professional skills shortages and innovations aiming to improve human and social capital in the state of Queensland. The ultimate goal is to contribute to the enhancement of Queensland’s education and training system by maximising participation and attainment by people from LSES backgrounds in higher education, thereby improving their quality of life and future life choices and opportunities. The study addressed the following five research questions: 1. What are the major factors that promote or inhibit participation and attainment in tertiary education by LSES students in Queensland? 2. To what extent do systemic policies or practices(systemic factors) of Queensland’s tertiary education system promote or inhibit participation and attainment by LSES students? That is, what features of Queensland’s tertiary education system have a significant effect on participation and attainment by LSES students? 3. What system policies or practices are found to boost participation and attainment by LSES students in other jurisdictions? 4. What evidence is there to suggest that policies or practices that have boosted participation and attainment by LSE