18 results on '"Chief knowledge officers"'
Search Results
2. Corporate Taxonomy Mapping for Performance-Supporting KM.
- Author
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Nakash, Maayan
- Subjects
- *
TAXONOMY , *CHIEF knowledge officers , *KNOWLEDGE management , *NATURAL language processing , *LEADERSHIP - Abstract
Taxonomies are controlled vocabularies and multidimensional frameworks for organizing and classifying content. This study is the first to examine the meanings chief knowledge officers (CKOs) ascribe to corporate taxonomy mapping for enabling sustainable performance-driven knowledge management (KM). Utilizing a qualitative methodology, the research corpus comprised in-depth interviews, focus groups, participant observation, and cyber-ethnography. The findings underscore the essential role of investing resources in systematic taxonomy management as a cornerstone for attaining excellence in KM. Empirical evidence is provided for the critical importance of consistent taxonomies in establishing standardized terminology, facilitating systematic knowledge retrieval, and streamlining access within KM systems. Insight is provided into the constraints of contemporary technological advancements, including the capabilities of auto-tagging and classification through artificial intelligence (AI) and natural language processing (NLP) techniques. We underscore the nuanced interaction between human cognition and automated human-like capabilities in taxonomic classification, stressing the importance of embracing a balanced leadership socio-technical approach to the dynamic development of taxonomies. Furthermore, the study proposes promising avenues for future research to enhance the depth of inquiry into this subject matter. [ABSTRACT FROM AUTHOR]
- Published
- 2024
- Full Text
- View/download PDF
3. Power in knowing: Insights from chief knowledge officers on the use of knowledge management processes.
- Subjects
KNOWLEDGE management ,RESEARCH personnel ,AUTHORS - Abstract
Purpose: This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach: This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings: This paper acknowledges that knowledge management should form an integral part of business processes as a strategic tool. Originality/value: The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format. [ABSTRACT FROM AUTHOR]
- Published
- 2025
- Full Text
- View/download PDF
4. The Myth of the Presence of Chief Knowledge Officers.
- Author
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Liu, Gang, Tsui, Eric, and Kianto, Aino
- Subjects
- *
KNOWLEDGE management , *INFORMATION sharing , *INNOVATIONS in business , *INTELLECTUAL capital , *CHIEF knowledge officers - Abstract
Many firms assign a chief knowledge officer to the top executive team for the success of knowledge management, but little attention has been paid to investigate the reasons for the presence of the chief knowledge officers. Therefore, this study seeks to explore the factors that influence the presence of the chief knowledge officers as well as the impact of the chief knowledge officers on the firm performance. This is one of the few studies that focus on investigating the presence of the chief knowledge officers. It will reveal the reasons why the firm appoints a chief knowledge officer. It also will contribute to the knowledge management research by adding the appointment of chief knowledge officers as an important practice in knowledge management theory and will provide managerial implications for those firms who consider appointing a chief knowledge officer to the top management team. [ABSTRACT FROM AUTHOR]
- Published
- 2018
5. Intellectual Capital and Firm Performance Relationship: A CKO Survey and Empirical Research Study of 30 USA Firms.
- Author
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Harlow, Harold D.
- Subjects
INTELLECTUAL capital ,ORGANIZATIONAL performance ,AMERICAN business enterprises ,CHIEF knowledge officers ,EMPIRICAL research - Abstract
The purpose of this empirical research study is test the relationship between strategic intent (long term goal and aims of an organization) intellectual capital (i.e. human capital, structural capital, relational capital), and business performance (financial and innovation) using the sample of Chief Knowledge Officers of 30 technology firms in the United States. The research instrument was developed from prior research and added questions to address strategic intent and was used to survey 190 CKO, CIO and VP of Knowledge Management executives (30 full responses). The research approach was a correlation/regression. Statistical support was found for the hypothesized relationships. Research limitations/implications -The sampling of Dun and Bradstreet were for convenience and may not represent all CKOs in all industries. Practical implications - Intellectual capital measurement is of primary interest for senior executives of a cross section of firms in the USA and this sample forms a basis for a larger more detailed study. Originality/value - The research reported is the first to investigate the issue of intellectual capital from a cross section of CKOs in the USA and the first to study directly the intellectual capital issue from the CKO viewpoint which is from the strategic intent perspective. [ABSTRACT FROM AUTHOR]
- Published
- 2017
6. Chief Knowledge Officers and Other Knowledge Management Executives Effect on Strategic Intent, Intellectual Capital Generation, and Firm Performance? An Empirical Research Study of Chief Knowledge Officers and Knowledge Executives in the USA.
- Author
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Harlow, Harold Dennis
- Subjects
- *
INTELLECTUAL capital , *HUMAN capital , *KNOWLEDGE management , *MARKETING research , *EMPIRICAL research - Abstract
The purpose of this empirical research study is test the relationship between strategic intent (mission, vision and goals) intellectual capital (i.e. human capital, structural capital, relational capital), and business performance targeting the sample of CKOs of 30 technology firms in the United States. A research instrument was developed from prior research and used to survey 30 CKO, CIO and VP of Knowledge Management executives from a random sample by CKO, CIO and VP of Knowledge Management title. The research approach was a correlation/multiple regression. Strong statistical support was found for the hypothesized relationships. Research limitations/implications -The sampling was a convenience sample and may not represent all CKOs in all industries. Practical implications - Intellectual capital measurement is of primary interest for senior executives of a cross section of firms in the USA and this sample is a basis for a larger study. Originality/value - The research reported is the first to investigate the issue of intellectual capital from a cross section of CKOs and other knowledge titled executives in the USA and the first to study directly the intellectual capital issue from the CKO viewpoint which is from the strategic intent perspective. [ABSTRACT FROM AUTHOR]
- Published
- 2017
7. New rationale for the need for CKOs long-term: a systems perspective on observations.
- Author
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Sisson, Philip William and Ryan, Julie J. C. H.
- Subjects
CHIEF knowledge officers ,KNOWLEDGE management ,RISK management in business ,QUALITATIVE research - Abstract
Purpose - This paper aims to clarify the need for Chief Knowledge Officers (CKOs) and explain how some recent views on competencies for educational guidelines, a Knowledge Management (KM) competency model and expansion of practice management concepts make the need for CKOs clearer. Design/methodology/approach - This viewpoint was developed in response to recent publications disparaging the idea of a CKO. The method used was to extract ideas from published and in-work papers to establish the basis for and explain the postulated Unified Competency Theory of KM and its implications regarding the need for CKOs. Findings - CKOs are needed to ensure that all organizationally relevant functions' knowledge and KM assessments and/or audits are individually complete and collectively sufficient. A risk/opportunity management role also provides justification. Research limitations/implications - This paper mainly limits its discussion to the papers that comprise research leading to the Unified Competency Theory of KM, its implications and an updated practice management model. Other points of view that might substantiate or refute the conclusions have not been addressed. Practical implications - The KM field needs to better identify KM's risk and opportunity management role and functional imperative. Organizations may need to reevaluate their directions with regards to KM and a CKO. Originality/value - It extends the concept of practice management to permit differentiating disciplines. It provides new rationale for CKOs. [ABSTRACT FROM AUTHOR]
- Published
- 2017
- Full Text
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8. The Role of Effective Chief Knowledge Officer in Facilitating Knowledge Management.
- Author
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Migdadi, Mahmoud M.
- Subjects
CHIEF knowledge officers ,KNOWLEDGE management ,ORGANIZATIONAL structure ,INTELLECTUAL capital ,INTERNATIONAL competition - Abstract
This paper addresses the need to appoint a chief knowledge officer (CKO) in an organisation and where that position be placed within the organisation structure. It also presents a comprehensive review of the literature in an attempt to answer the question regarding the elements: attributes and responsibilities of the CKO, and organisational conditions that contribute to the CKO success. Moreover, this paper highlights the role of the effective CKO in facilitating knowledge management (KM). Finally, this paper addresses the challenges that the CKO may encounter and forecasts what will be tomorrow's CKO. The approach of this paper is based on an intensive and comprehensive literature review that aim to study the CKO position and address different aspects related to the real potential of the CKO's role that is, transforming intellectual capital into profit. An integrative conceptual research model is adopted and modified to encompass the CKO attributes, responsibilities, and organisational conditions that contribute to the CKO success and his/her role in facilitating KM. Both quantitative and qualitative studies that addressed related aspect to CKO have been reviewed. From these studies it can be concluded that the primary role of the CKO is to convert knowledge into profit by leveraging the organisation's intellectual assets through facilitating KM. This study is probably one of the first studies to introduce a research model that delineates and integrates multiple issues that contribute to the success of the CKO and comprehensively present a detailed literature about this position. The findings of this paper have implications for both academicians and organisational executives. [ABSTRACT FROM AUTHOR]
- Published
- 2016
- Full Text
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9. An Empirical Comparison Study of the Effect of Chief Knowledge Management Officers and Knowledge Management Systems on Innovation and Financial Outcomes.
- Author
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Harlow, Harold
- Subjects
- *
COMPARATIVE studies , *CHIEF knowledge officers , *KNOWLEDGE management , *INNOVATIONS in business , *CORPORATE finance , *CHIEF learning officers , *LEADERSHIP - Abstract
There currently exist few empirical studies that detail the relationships of knowledge management executives' such as CKOs (Chief Knowledge Officers) or CLOs (Chief Learning Officers) presence at firms and the knowledge management systems maturity level of at firms to firm performance. This exploratory empirical study uses the knowledge management maturity model (KMMM) and adds the a sixth stage of executive leadership to assess financial (Net profit and revenues) and innovation (patents) firm results. The results of this research indicate that although there appears to be a moderate relationship of net income to KMMM stage of the firm. The sample chosen for this research were the 30 top patent filing firms for 2012. This sample was cross checked against another database to determine the level of executives leading the knowledge management strategic direction. It was found that of the top thirty patent filers only GE, QUALCOMM and Microsoft had executive leadership at senior Vice president or 'C' level rank. [ABSTRACT FROM AUTHOR]
- Published
- 2014
10. Cultural metaphors and KMS appropriation: drawing on Astérix to understand non-use in a large French company
- Author
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Ewan Oiry, Aurélie Dudézert, Nathalie Mitev, Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) (LITEM), Université d'Évry-Val-d'Essonne (UEVE)-Université Paris-Saclay-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom [Paris] (IMT), Département Technologies, Information & Management (TIM), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT), Dauphine Recherches en Management (DRM), Université Paris Dauphine-PSL, Université Paris sciences et lettres (PSL)-Université Paris sciences et lettres (PSL)-Centre National de la Recherche Scientifique (CNRS), European Research Center for Information Systems [Münster] (ERCIS), Westfälische Wilhelms-Universität Münster (WWU), Département de management et de technologie (ESG UQAM), Université du Québec à Montréal = University of Québec in Montréal (UQAM), CEntre de REcherche en GEstion - EA 1722 (CEREGE), Institut d'Administration des Entreprises (IAE) - Poitiers (IAE Poitiers), Université de Poitiers-Université de Poitiers-Université de Poitiers-Université de La Rochelle (ULR), LITEM-NPR, Département Technologies, Information & Management (IMT-BS - TIM), Westfälische Wilhelms-Universität Münster = University of Münster (WWU), Université de Poitiers-Université de Poitiers-Université de Poitiers-La Rochelle Université (ULR), and Université de Poitiers-Université de Poitiers-Université de La Rochelle (ULR)-Université de Poitiers
- Subjects
Organizational Behavior and Human Resource Management ,Appropriation of knowledge ,Astérix ,Metaphor ,media_common.quotation_subject ,Knowledge management systems ,02 engineering and technology ,Library and Information Sciences ,Management Information Systems ,Appropriation ,020204 information systems ,Management of Technology and Innovation ,Chief knowledge officers ,0502 economics and business ,0202 electrical engineering, electronic engineering, information engineering ,Information system ,Sociology ,Action research ,media_common ,05 social sciences ,French organizations ,Sensemaking ,Epistemology ,Action (philosophy) ,Information systems appropriation ,Cultural metaphor ,Management system ,[SHS.GESTION]Humanities and Social Sciences/Business administration ,050203 business & management ,Information Systems - Abstract
CNRS 2, FNEGE 2, HCERES A; International audience; Management research is increasingly using fiction as an insightful way to analyze complex organizational dynamics. Focusing on user appropriation of Knowledge Management Systems, we describe how we used the popular Astérix, a well-known French cartoon to better understand KMS appropriation. We came to use this approach in an action research project in a large French construction firm initially designed to help Chief Knowledge Officers address KMS non-use. After our first findings showed paradoxical cultural issues, and based on the idea that culture is central to sensemaking and appropriation, we used the notion of the cultural metaphor to help better understand the cultural aspects associated with KMS appropriation. These results contribute knowledge in three different areas. First, we underline the role of cultural metaphors in information systems appropriation. Second, we enrich the literature on the role of fiction in management by illustrating the role of cultural metaphors. Third, we report on how this can be used in an action research project to help better understand KMS appropriation issues, which has the potential of leading to practical managerial action.
- Published
- 2021
- Full Text
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11. Cloud computing: a collaborative green platform for the knowledge society.
- Author
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Mohamed, Mona A. and Pillutla, Sharma
- Subjects
CLOUD computing ,INFORMATION society ,KNOWLEDGE acquisition (Expert systems) ,INFORMATION technology ,KNOWLEDGE management ,CHIEF information officers ,CHIEF knowledge officers ,EQUIPMENT & supplies - Abstract
Purpose – The main aim of this paper is to investigate the potential of Cloud Computing as a multilayer integrative collaboration space for knowledge acquisition, nurturing and sharing. The paper will pinpoint benefits and challenges of Cloud Computing in satisfying the new techno-sociological requirements of the knowledge society through the provision of information technology (IT) green services. Furthermore, the article calls for the engagement of researchers to generate additional discussion and dialog in this emerging and challenging area. Design/methodology/approach – The paper applies a conceptual analysis to explore the utilization of the Cloud ecosystem as a new platform for knowledge management (KM) technologies characterized by environmental and economic benefits. Findings – This paper reveals the emergence of a new layer in the Cloud stack known as Knowledge Management-as-a-Service. The article discusses how KM has the opportunity to evolve in synergy with Cloud Computing technologies using the modified Metcalfe’s law, while simultaneously pursuing other benefits. This research reveals that if Cloud Computing is successfully deployed, it will contribute to the efficient use of the under-utilized computing resources and enable a low carbon economy. However, challenges such as security, information overload and legal issues must be addressed by researchers before Cloud Computing becomes the de facto KM platform. Originality/value – While the technical, legal and environmental complications of Cloud Computing have received the attention warranted, the KM concepts and implementation facets within the realm of the knowledge society have not yet received adequate consideration. This paper provides enterprise KM architects, planners, chief information officers (CIOs) and chief knowledge officers (CKOs) with a comprehensive review of the critical issues, many of which are often overlooked or treated in a fragmented manner within the Cloud environment. [ABSTRACT FROM AUTHOR]
- Published
- 2014
- Full Text
- View/download PDF
12. Power from the C-Suite: The Chief Knowledge Officer and Chief Learning Officer as Agents of Noopower.
- Author
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Gehl, Robert W.
- Subjects
CHIEF knowledge officers ,CHIEF learning officers ,INTELLECT ,THOUGHT & thinking ,SENSORY perception - Abstract
This essay critically considers two corporate executive positions: the Chief Knowledge Officer (CKO) and the Chief Learning Officer (CLO). I argue that these positions are key instantiations of noopower, or power over thoughts, perceptions, and memories. Theorized by Deleuze, Arquila and Ronfeldt, and Lazzarato, noopower is an assemblage of older forms of power such as sovereign and disciplinary power into a new form that is prevalent in a time where knowledge, perceptions, and images are the hegemonic forms of value. This essay traces the CKO and CLO literatures' theorization and suggested deployment of this form of power in global corporations. [ABSTRACT FROM AUTHOR]
- Published
- 2014
- Full Text
- View/download PDF
13. Assessing the community maturity from a knowledge management perspective
- Author
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Imed Boughzala, Département Systèmes d'Information (DSI), Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT)-Télécom Ecole de Management (TEM), Laboratoire en Innovation, Technologies, Economie et Management (EA 7363) (LITEM), Grenoble Ecole de Management-Université d'Évry-Val-d'Essonne (UEVE)-Télécom Ecole de Management (TEM), LITEM-NPR, Département Systèmes d'Information (IMT-BS - DSI), Télécom Ecole de Management (TEM)-Institut Mines-Télécom [Paris] (IMT)-Institut Mines-Télécom Business School (IMT-BS), Institut Mines-Télécom [Paris] (IMT), and EESC-GEM Grenoble Ecole de Management-Université d'Évry-Val-d'Essonne (UEVE)-Télécom Ecole de Management (TEM)
- Subjects
Professional association ,Engineering ,Knowledge management ,business.industry ,05 social sciences ,02 engineering and technology ,Maturity (finance) ,Focus group ,Knowledge sharing ,Capability Maturity Model ,Resource (project management) ,020204 information systems ,Chief knowledge officers ,0502 economics and business ,0202 electrical engineering, electronic engineering, information engineering ,Personal knowledge management ,[SHS.GESTION]Humanities and Social Sciences/Business administration ,Relevance (information retrieval) ,Community maturity model ,business ,050203 business & management - Abstract
International audience; Knowledge is considered as a strategic resource in the current economic age. Strategies, practices and tools for enhancing knowledge sharing and knowledge management (KM) in general have become a key issue for organizations. Despite the demonstrated role of communities in sharing, capturing and creating knowledge, the literature is still missing standards for assessing their maturity. This chapter proposes a community maturity model (CoMM) that was developed during a series of focus group meetings with professional KM experts. This CoMM assesses members' participation, collaboration, and the KM capacity of any community. The practitioners were involved in all stages of the maturity model's development in order to maximize the resulting model's relevance and applicability. The model was piloted and subsequently applied within a chief knowledge officers' (CKO) professional association, as a community. The chapter discusses the development and application of the initial version of CoMM and the associated method to apply it.
- Published
- 2014
- Full Text
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14. An Analysis of Key Factors for the Success of the Communal Management of Knowledge
- Author
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Bourdon, Isabelle, Chris Kimble, Centre de Recherche sur la Gestion des Organisations (CREGOR), Université Montpellier 2 - Sciences et Techniques (UM2), Montpellier Research in Management (MRM), Université Montpellier 1 (UM1)-Université Paul-Valéry - Montpellier 3 (UPVM)-Université Montpellier 2 - Sciences et Techniques (UM2)-Université de Perpignan Via Domitia (UPVD)-Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School-Université de Montpellier (UM), Euromed Marseille - École de management, Association Euromed Management - Marseille, and Université de Perpignan Via Domitia (UPVD)-Université Montpellier 2 - Sciences et Techniques (UM2)-Université Paul-Valéry - Montpellier 3 (UPVM)-Groupe Sup de Co Montpellier (GSCM) - Montpellier Business School-Université Montpellier 1 (UM1)
- Subjects
FOS: Computer and information sciences ,K.6 ,H.2 ,Computer Science - Artificial Intelligence ,Computer Science - Human-Computer Interaction ,KM ,Human-Computer Interaction (cs.HC) ,Knowledge Management,Community-based,Communities of Practice,Gestion des Connaissances,Chief Knowledge Officers,Success Factors,KM ,Success Factors ,Artificial Intelligence (cs.AI) ,Knowledge Management ,Gestion des Connaissances ,Community-based ,Communities of Practice ,Chief Knowledge Officers ,[SHS.GESTION]Humanities and Social Sciences/Business administration - Abstract
This paper explores the links between Knowledge Management and new community-based models of the organization from both a theoretical and an empirical perspective. From a theoretical standpoint, we look at Communities of Practice (CoPs) and Knowledge Management (KM) and explore the links between the two as they relate to the use of information systems to manage knowledge. We begin by reviewing technologically supported approaches to KM and introduce the idea of "Systemes d'Aide a la Gestion des Connaissances" SAGC (Systems to aid the Management of Knowledge). Following this we examine the contribution that communal structures such as CoPs can make to intraorganizational KM and highlight some of 'success factors' for this approach to KM that are found in the literature. From an empirical standpoint, we present the results of a survey involving the Chief Knowledge Officers (CKOs) of twelve large French businesses; the objective of this study was to identify the factors that might influence the success of such approaches. The survey was analysed using thematic content analysis and the results are presented here with some short illustrative quotes from the CKOs. Finally, the paper concludes with some brief reflections on what can be learnt from looking at this problem from these two perspectives., in Proceedings of 13th UKAIS Conference, (April 2008), Bournemouth, UK
- Published
- 2008
15. The knowledge chiefs: CKOs, CLOs and CPOs
- Author
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Awazu, Yukika, Desouza, Kevin, Awazu, Yukika, and Desouza, Kevin
- Abstract
The field of knowledge management continues to garner both academic and practitioner interest. While much has been written about the technological, social, and economic aspects of managing knowledge in organizations, little is known about the managers who lead the engagements. In the following research project, we examine the roles of three C-level executives - Chief Knowledge Officers, Chief Learning Officers, and Chief Privacy Officers, these individuals are tasked (and titled) to manage various aspects of an organization's knowledge assets. Specifically, we seek to explicate how the three kinds of Chiefs contribute to knowledge management activities of the organization. To this end, we have employed a two-stage research methodology. First, we searched for news announcements reflecting newly created CKO, CLO, and CPO positions. A thorough coding of these announcements was conducted to profile CKOs, CLOs, and CPOs. Moreover, we examined the reasons for their hiring and their expected contribution to the organization. In the second stage of the research, we conducted semi-structured interviews with a select group of CKOs, CLOs, and CPOs to gather further insights and to validate findings from the secondary data. We have discovered that the three Chiefs play distinct yet inter-related roles in knowledge management.
- Published
- 2004
16. Commanding Minds.
- Author
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Gehl, Robert W.
- Subjects
KNOWLEDGE management ,INFORMATION economy ,CHIEF knowledge officers ,CHIEF learning officers ,EMPLOYEE training ,DISMISSAL of employees ,LABOR discipline - Abstract
The article offers the author's insights on knowledge management in knowledge economy. Topics discussed include the association of chief knowledge officer (CKO) and chief learning officer (CLO) with corporate theory of power, the importance of employees' minds in knowledge management, and the threads of mind power such as disciplining people through trainings and annual announcements, dismissing employees with out-of-date knowledge, and using non-employees and machines in thinking.
- Published
- 2014
17. Former Citi EMEA head joins Traydstream.
- Author
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Whiteaker, Jon
- Subjects
CHIEF executive officers ,FINANCIAL institutions ,CHIEF knowledge officers - Abstract
The article announces that London-based trade finance firm, Traydstream has appointed Sameer Sehgal as its new CEO (Chief Executive Officer), Ray Sherry as Chief Technology Officer, and Matteo Bocchi Bianchi as Chief Knowledge Officer, and highlights Sameer's earlier experience in Citibank.
- Published
- 2017
18. KM innovators lead change in the legal field.
- Author
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Raths, David
- Subjects
- *
KNOWLEDGE management , *LAW firms , *CHIEF knowledge officers , *INDUSTRIAL management , *LEGAL services - Abstract
The article reports on the move of law firms in the U.S. to invest in knowledge management innovation to improve their practices. These law firms plan to hire chief knowledge officers to support both clients and attorneys facing disruption in traditional billing models. Also highlighted is the establishment of a knowledge management department by Littler Mendelson PC.
- Published
- 2012
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