Submitted by Nadir Basilio (nadirsb@uninove.br) on 2017-04-04T17:56:43Z No. of bitstreams: 1 Joao Gurgel de Campos.pdf: 1476147 bytes, checksum: 4276536a448b9a29344ffa0ec61a1f14 (MD5) Made available in DSpace on 2017-04-04T17:56:43Z (GMT). No. of bitstreams: 1 Joao Gurgel de Campos.pdf: 1476147 bytes, checksum: 4276536a448b9a29344ffa0ec61a1f14 (MD5) Previous issue date: 2017-02-23 Sport has been considered a very important product for the world economy and sports management plays a fundamental role in the development of sports and sports organizations in the world. Even with all this relevance, little is produced scientifically on the subject in Brazil. The choice for social sport clubs as a research environment is due to the fact that they are considered models of non-profit organizations whose essence is directed towards their associate. Because it is a type of organization that in its management has a hybrid model composed of voluntary statutory sports managers (president, directors and advisers), and remunerated sports managers (managers, supervisors, coordinators and leaders, among others) As management concomitantly concludes, if there are conflicts between these two levels and, to this end, it is necessary to know the actions and competencies of its leaders. Thus, this research aims to identify the competencies of managers of social sports clubs and whether these competencies are entrepreneurial. It is a qualitative research, exploratory in nature and the instrument of data collection is the interview, supported by a semi-structured script. The data were treated in the light of content analysis, according to Bardin (1977) guidelines. The results show that there is a diversity among the types of conflicts existing in social sports clubs, and through the study of Man and Lau (2005), the research mapped the entrepreneurial competences used by the managers involved. It was possible to observe applicability of the typology of entrepreneurial competences on the actions of managers in the management of conflicts. The conclusions warn of the need to develop an entrepreneurial look at the competencies of managers. The reports of sports managers also indicate that there is knowledge among them that they live in a conflicting environment, due to the organizational structure. Faced with conflict management, it was clear that there are differences between voluntary and paid managers, although both have entrepreneurial competences in their prevention and manipulation. In this way, the study contributed to the academic development of conflict management and entrepreneurial competences in relating the themes, as well as generating a still incipient material in Brazil about social sports clubs and their administrative model. O esporte vem sendo considerado um produto muito importante para economia mundial e a gest??o esportiva tem papel fundamental no desenvolvimento do esporte e das organiza????es esportivas no mundo. Mesmo com toda esta relev??ncia, pouco se produz cientificamente sobre o tema no Brasil. A op????o pelos clubes esportivos sociais como ambiente de pesquisa se deve ao fato de eles serem considerados modelos de organiza????es sem fins lucrativos cuja ess??ncia ?? voltada ao seu associado. Por se tratar de um tipo de organiza????o que na sua gest??o possui um modelo h??brido composto por gestores esportivos estatut??rios volunt??rios (presidente, diretores e conselheiros), e gestores esportivos remunerados (gerentes, supervisores, coordenadores e l??deres, entre outros) pretende-se entender como ocorre a gest??o concomitantemente, se h?? conflitos entre estes dois n??veis e, para tal, ?? preciso conhecer as a????es e compet??ncias de seus dirigentes. Assim, esta pesquisa tem por objetivo identificar quais s??o as compet??ncias dos gestores dos clubes esportivos sociais e se estas compet??ncias s??o empreendedoras. Trata-se de uma pesquisa qualitativa, de natureza explorat??ria, cujo instrumento de coleta de dados ?? a entrevista, apoiada em um roteiro semiestruturado. Os dados foram tratados ?? luz da an??lise de conte??do, conforme orienta????es de Bardin (1977). Os resultados demonstram que h?? diversidade entre os tipos de conflitos existentes nos clubes esportivos sociais, e por meio do estudo de Man e Lau (2005), a pesquisa mapeou as compet??ncias empreendedoras utilizadas pelos gestores envolvidos. Foi poss??vel observar aplicabilidade da tipologia das compet??ncias empreendedoras sobre as a????es dos gestores na gest??o dos conflitos. As conclus??es advertem para a necessidade de desenvolver um olhar empreendedor sobre as compet??ncias dos gestores. Os relatos dos gestores esportivos indicam tamb??m que h?? conhecimento entre eles de que convivem em um ambiente conflitante, decorrente da estrutura organizacional. Frente ?? gest??o dos conflitos ficou claro que h?? diferen??as entre os gestores voluntariados e os remunerados, entretanto ambos apresentam compet??ncias empreendedoras na sua preven????o e manipula????o. Desta forma, o estudo contribuiu para o desenvolvimento acad??mico de pesquisas de gest??o de conflitos e de compet??ncias empreendedoras ao relacionar os temas, al??m de gerar um material ainda incipiente no Brasil sobre os clubes esportivos sociais e o seu modelo administrativo.