1. Lay navigator model for impacting cancer health disparities.
- Author
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Meade CD, Wells KJ, Arevalo M, Calcano ER, Rivera M, Sarmiento Y, Freeman HP, and Roetzheim RG
- Subjects
- Adolescent, Adult, Aged, Aged, 80 and over, Female, Health Services Accessibility, Humans, Male, Middle Aged, Young Adult, Healthcare Disparities ethnology, Models, Educational, Neoplasms ethnology, Neoplasms therapy, Patient Advocacy, Patient Navigation
- Abstract
This paper recounts experiences, challenges, and lessons learned when implementing a lay patient navigator program to improve cancer care among medically underserved patients who presented in a primary care clinic with a breast or colorectal cancer abnormality. The program employed five lay navigators to navigate 588 patients. Central programmatic elements were the following: (1) use of bilingual lay navigators with familiarity of communities they served; (2) provision of training, education, and supportive activities; (3) multidisciplinary clinical oversight that factored in caseload intensity; and (4) well-developed partnerships with community clinics and social service entities. Deconstruction of healthcare system information was fundamental to navigation processes. We conclude that a lay model of navigation is well suited to assist patients through complex healthcare systems; however, a stepped care model that includes both lay and professional navigation may be optimal to help patients across the entire continuum.
- Published
- 2014
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