1. The Formal and Informal Regulation of Labor in AI: The Experience of Eastern and Southern Africa.
- Author
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Bischoff, Christine, Kamoche, Ken, and Wood, Geoffrey
- Subjects
HUMAN facial recognition software ,CREDIT scoring systems ,ELECTRONIC funds transfers ,UNEMPLOYMENT statistics ,COMMUNITY health workers ,THIRD-party logistics - Abstract
This article examines the regulation of labor in the context of artificial intelligence (AI) in Eastern and Southern Africa, with a focus on South Africa and Kenya. It identifies two main concerns: the regulation of labor for African workers engaged in low-end AI work and the sharing of information in authoritarian states and its impact on organized labor and civil society. The article also discusses the lack of regulation for low-end AI work, such as data janitorial work, and the potential biases and negative effects of AI on women in sectors like fintech. It provides country-specific examples, including the use of AI in South Africa's healthcare and transportation systems, as well as the limited attention given to AI by established unions. The article concludes by emphasizing the importance of responsible AI practices and addressing regulatory concerns while harnessing the economic potential of AI. In South Africa, the call center industry is at risk of job loss due to AI, and the lack of AI policy and regulation exacerbates this issue. In Kenya, the development of a strong Fintech sector based on AI technologies has led to financial inclusion but also raises concerns about data privacy and protection. The article also highlights the emergence of union-like organizations in Kenya to represent workers in the digital platform economy. Overall, AI regulation in Africa is incomplete, and progress towards informal regulation has been uneven. [Extracted from the article]
- Published
- 2024
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