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In 2008, Reference and User Services Association (RUSA) of the American Library Association (ALA) adopted a new definition of reference in keeping with the incorporation of the information and communication technologies in the reference service. Some libraries have adapted to changes incorporating technology into their services, considering the new behaviors of their users from finding information, developing virtual reference services, etc.. In Britain and North America, discussed and published about how to tailor services to the pace and in that direction.and today reference librarians debate about the future of reference service in a changing context. From the analysis of recent literature, two opposite trends are emerging. On one side are those who predict the demise of the service created in the traditional way, a desk reference or sector with large collections and a reference librarian answering, in various ways, the user queries. On the other hand, some authors suggest the need for a "renaissance" of the service.For these lines of thought circulating current trends: information literacy, distance education, consortia of reference, reference service mobility, technology education as a pillar of education for librarianship, service customization, user training and repositories. Based on the prevailing situation in the international community we have decided to hold an exploratory study to know the reality of university libraries at the University of Buenos Aires (UBA). Thus, we were analyzed by means of an indirect study the presence of the Reference Service in the web pages of the libraries of the University of Buenos Aires. In a first step to analyze, the criteria were: existence of the service, terminology used to name it, staff in charge: the presence, position, identification of the person, and numbers of services covered. From this study raises questions about the future of reference services for libraries of the UBA.

The aim of this work is to offer a panorama of the current situation of the access to the primary document in the Libraries of Science in Argentina. There are described the methodologies and the most frequent problems in the libraries of different level of development to obtain the document. In a wide context appears the situation of the Information Policy in the Technological Scientist area, and on the other hand the actions and / or recent projects that have facilitated the access to the information, such as the Net of University Interconnection and the Program called Fund for the Improvement the University Quality. Finally some offers are realized to facilitate the access to the information, increased the degree of satisfaction of the users and minimizing the costs by cooperative activities.

In this work there are shown which are the best ways make our users reach the new internet paradigm. With various problems that go from the decrease of budgets to purchase of bibliography, the increase of the volume of the information, the outdated curricula (study plans) of the Information Sciences Schools. Due to the new technologies and services offered in Internet users are stimulated to become "end users".

The work reports the development of the WWW as indispensable tool in the management of a Library, distinguishing the site of The Central Library Luis F. Leloir.