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A technology-based simulation where students respond to emails and instant messages is presented. This simulation allows students to handle volume correspondence at work with organizational context and under real-world conditions.

Good memos are first and foremost exercises in logic, evidence, and reasoning. To help both undergraduate and graduate students write memos that are logically complete and internally consistent, I ask [...]

The given-new contract theory of communication is based on the premise that the speaker assumes that some of the information given to the receiver is already known and commonly understood (given information) and that some of the information is new to the receiver. If the assumption about the given information, known as the Maxim of Antecedence, is wrong, then the receiving party may be confused. Conversely, if the assumption about new information is wrong, the recipient may view the communication as a redundancy that is merely wasting time. An outline is presented for teaching skills that will assist students in constructing cohesive and clear paragraphs that will avoid these pitfalls.

Constrained economic conditions require more efficient methods of teaching business communications. Larger classes are now a necessity. If the 'environmental' teaching method is used, large classes are just as effective as small ones. The environmental method entails intensive student involvement. Guided lectures are backed up with formal group activities and frequent assignments requiring student feedback. Students seem to do better in using the environmental approach than the traditional approach.

Many foreign bankers trying to get onto the fast track in their profession are enrolling in finance-oriented English language programs. Most of these students possess an adequate knowledge of English but seek courses that will provide them with proficiency in technical English. Some of the more prominent schools are Global Executive English, Profit from English and the Pacific Rim Bankers Program. Programs offered at these schools are highly interactive, consisting of a mix of cultural, demographic and banking issues., Katsumi Takahashi, a young assistant in the New York-based trading department of the Dai-Ichi Kangyo Bank, wants to become a trader, a nearly unheard-of accomplishment for a woman at a [...]