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Business process patterns provide a well-accepted tool for analyzing and improving processes. Thus, patterns have the potential to leverage the sustainable transformation of organizations by considering societal and environmental concerns in addition to economic obligations. Although various process patterns have been proposed, there is a deficit regarding the social dimension of sustainability, which hinders improving processes in terms of issues such as inclusive working environments, employee health, participation, or fair value chains. By drawing on an initial set of socially business process patterns (SBPPs) that has been developed in previous work, this study seeks to examine sustainability reports from several organizations to evaluate, refine, and extend the current set of SBPPs. We contribute to social sustainability and process patterns by enabling researchers and practitioners to explore processes in respect of social concerns as well as providing orientation (i.e., examples) on how to improve social performance.

Every day companies deal with internal problems in order to manage human resources during the execution of business processes. The ability to quickly identify and rapidly apply effective business practices to recurring problems becomes crucial in order to improve the efficiency of the organization. To seize the opportunity of adapting their business practices to emerging organizational forms (Extended Enterprise, Virtual Enterprise) and to reuse the expertise of knowledge workers – who are central to an organization's success – companies are required to face several challenges. This paper presents a set of business patterns useful in resolving emerging organizational issues to support the activities of knowledge workers, increase their productivity and their ability to find the information they need, and enable collaboration with colleagues without changing their habits. Also it describes a real case study and a software system that allows companies to introduce these business patterns in the workplace, adopting an Enterprise 2.0 approach.

Recently, the use of web 2.0 tools has increased in companies and public administration organisations. This phenomenon, known as "Enterprise 2.0", has, de facto, modified common organisational and operative practices. This has led “knowledge workers” to change their working practices through the use of Web 2.0 communication tools. Unfortunately, these tools have not been integrated with existing enterprise information systems, a situation that could potentially lead to a loss of information. This is an important problem in an organisational context, because knowledge of information exchanged within the organisation is needed to increase the efficiency and competitiveness of the organisation. In this article we demonstrate that it is possible to capture this knowledge using collaboration processes, which are processes of abstraction created in accordance with design patterns and applied to new organisational operative practices., {"references":["McAfee, A. 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Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modeling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. This paper focuses on business process patterns and proposes an initial framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework synthesizes the idea from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse.