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'MY INTERNET CONNECTION IS SLOW.' It's a complaint that's been heard by many customer service representatives. The question is, How do you respond? Verifying Delivery One of the first diagnostic [...]

A study conducted by Forbes magazine and Google has shown how business aircraft passengers would use the Internet if broadband were available in the main cabin. Aircell, Inmarsat and ViaSat are the three main broadband connectivity service providers for business aircraft. Details of the technology, connection speeds, price plans and coverage areas being offered by each provider are also discussed.

Broadband video refers to a class of applications that transmit a wide range of radio frequencies (RF)--typically, up to 900 MHz--or channels, over 75-[OMEGA] coaxial cabling. Examples of broadband video [...]

This is the story of two broadband networks. Neither yet exists, but the success or otherwise of their rollout could set the pace for next-generation network construction worldwide. NGN network [...]

Good morning. Welcome to New Orleans, a town that has seen its share of challenges but also has contributed so much to American culture. It's a pleasure to be here, [...]

Rarely does a day go by without an article, blog post or podcast weighing in on the debate over how much bandwidth is enough. Most of these discussions follow the [...]

Not long after the telephone was invented in 1876, independent operating companies began providing access to telephone and advanced communications service in areas that were ignored by larger companies. Densities [...]

TODAY'S independent local exchange carriers (ILECs) have a great opportunity to leverage their residential consumer base to deliver emerging multimedia broadband services such as video on demand (VoD), gaming and [...]

This paper reconciles diverse efficiency measures to characterize the productivity efficiency of 39 Forbes 2000 ranked leading global telecom operators. Productivity efficiency ratings should be considered as a key element for achieving greater business performance and better market position. This study applies the data envelopment analysis (DEA) approach with the classical radial measure, A&P efficiency measure and efficiency achievement measure, respectively, combining multiple outputs and inputs to measure the magnitude of performance differences between leading telecom carriers. Empirical results indicate that top-ranked Forbes telecom operators are not the same as those having top-ranked CCR efficiency measures. The results show that about 20.5% of Forbes 2000 telecom operators are operating on the best-practice frontier for CCR efficiency measure, while only 7.7% match the efficiency achievement measure criteria. This study also shows that Asia-Pacific telecom operators have better productivity efficiency than those in Europe and America but the differences are not significant. Another interesting find is that the state-owned telcos as a group show a relatively higher scoring than the privatized telcos as a group because they maintain full-service (fixed-line, mobile and Internet) operations as compared to maintaining fixed-only or mobile-only operations (except China), but the differences are not significant. It has been concluded that competition in the global telecom market will continue to be tied to the enhanced productivity efficiency. Keywords: Efficiency; Incumbent telecom operator; Internet broadband; Telcos; Mobile; FMS (fixed mobile substitution); DEA (data envelopment analysis)

Welcome to this article, ladies and gentlemen. We're going to start you off with a short pop quiz today to get things rolling. (And you thought you were going to [...]

FCC Commissioner Kevin Martin hails from Waxhaw, N.C., a small rural town just outside of Charlotte. Growing up, his home address was Rural Route 3. Martin realized at a young [...]

In a televised interview in May, Rosemary Howard, chief executive of telecommunications company TelstraClear, told broadcaster Paul Holmes that New Zealand businesses needed better access to broadband telecommunications services. 'Excuse [...]

As shocking as it may seem, the long-sought 'third pipe' to the Internet already may be in your home--as well as in nearly everybody else's. In April, FCC Chairman Michael [...]

Seven secrets of obtaining a good broadband connection are categorized as follows: 1. Know Your Options; 2. Understand the Plans; 3. Draw Up Your Shopping List; 4. Plan Ahead for Your Hardware; 5. Caveat Surfer; 6. Australia's Best Broadband Plans Revealed; and 7. Optimize Your Connection.

'ONCE YOU'VE USED IT, you'll never go back!' 'It's a whole new Internet!' 'Staggering speed!' Are you as tired as I am of gushing cliches from broadband service providers and […]

BY MOST MEASURES, 2002 WAS A YEAR IN WHICH BROADBAND WIRELESS INTERNET ACCESS (BWIA) reached a critical mass. The general public became aware of 'Wi-Fi'--802.11b Wireless local area network equipment. […]

It has been a long time since Alaska first communicated via telegraph, an electronic apparatus used to send messages by code over wires to the Lower 48 and the rest […]

Topics covered include the following: What is Broadband? Is It Worth It? And Where Do You Get It? A nationwide [Australia] cable and ADSL broadband ISP directory is addended.

In an interview, Richard R. Roscitt, Chairman and Chief Executive Officer of ADC Telecommunications, Inc. gave the company's history, his responsibilities, and a description of their business as a leading provider of infrastructure of building blocks for fiber and copper connectivity.

The widespread acceptance and extensive use of applications requiring significant data-networking capabilities have driven the development of many interesting enabling technologies over the past 10 years. Of particular interest is [...]

It wasn't so long ago that telephone service in rural areas usually fell short of the standards city dwellers expected. My grandmother, who lived in a small Ohio farm town, [...]

A buyer's guide to Australian cable and digital subscriber line (DSL) broadband Internet service provider (ISP) services is presented. A detailed six-step procedure is provided.

WHY YOU SHOULD CARE By taking control of the last mile, broadband service providers can better control the service level and cost of its services. However, only a few providers […]

There is no doubt that we are in the midst of a global communications revolution. Fiber optics, wireless technology and the Internet are transforming the way we communicate, and transforming [...]

In an article I wrote a few years ago on digital collaboration, I used the subhead, "It's not about the technology; it's about us." The same is true with synchronous […]

Networks are built to transport applications on top of them or provide services to end users. The simplest form of a service or an application is a phone call. Making [...]