1. Human-centred explanation of rule-based decision-making systems in the legal domain
- Author
-
Zuurmond, Suzan, Borg, AnneMarie, van Kempen, Matthijs, and Wieten, Remi
- Subjects
Computer Science - Artificial Intelligence ,Computer Science - Human-Computer Interaction - Abstract
We propose a human-centred explanation method for rule-based automated decision-making systems in the legal domain. Firstly, we establish a conceptual framework for developing explanation methods, representing its key internal components (content, communication and adaptation) and external dependencies (decision-making system, human recipient and domain). Secondly, we propose an explanation method that uses a graph database to enable question-driven explanations and multimedia display. This way, we can tailor the explanation to the user. Finally, we show how our conceptual framework is applicable to a real-world scenario at the Dutch Tax and Customs Administration and implement our explanation method for this scenario., Comment: This is the full version of a demo at the 36th International Conference on Legal Knowledge and Information Systems (JURIX'23)
- Published
- 2023