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Coaching salespeople through stage fright SALESPEOPLE, BY NATURE, are high-performing people. But put some of them in front of an audience of executives and suddenly they can't even remember your […]

MARKETERS MANAGE VIA WEB-BASED APPS THE MOST DAUNTING problem that a business-to-business organization faces is tracking its communication with clients and potential clients, says David Shadick, associate director of marketing […]

THERE'S A LOT of bad news these days. Missed revenue targets, layoffs, sharp stock declines. They all have a negative effect on how customers perceive a company. So, how can […]

GETTING A LEG UP WHEN PURCHASES CONSOLIDATE SWAGELOK COMPANY, A manufacturer of fluid valves and tubing, did not want to get lost in the shuffle when purchasers consolidated suppliers. So […]

WIRELESS SUPPORT MAKES SALES A SNAP OLD WORLD CHRISTMAS has entered the brave new world of wireless technology. In December, the Spokane, Washington-based supplier of Christmas ornaments was looking to […]

MICHAEL DOUGLAS IS spearheading an effort to get more corporate business for Ariel Sands, a Bermudan resort that has been owned by the actor's family for nearly 50 years. This […]

SELF-UPDATING BUSINESS CARDS JUST KEEPING TRACK of your business prospects can take a considerable amount of time, money, and detective work. And with people changing jobs, willingly or not, at […]

THE ECONOMY MAY be slowing down, but most sales managers remain confident that their sales forces will meet quotas this year. According to a recent SMM survey, more than 60 […]

Taking steps to prepare for an extended leave of absence ELIZABETH AMES, THE chief marketing officer of Netcentives, a San Francisco-based customer loyalty firm, has worked full-time since the birth […]

CALL THEM CUSTOMER consultants, client service managers, even national wireless experts. Just don't call them salespeople. For many the word salesperson conjures up the picture of a hard-sell, business-at-all-costs used […]

Salespeople reveal the four things they want most from their managers "SALES REPS ARE AMONG the most demanding employees," says Dave Roberts, who, as managing partner at Siebel MultiChannel Services, […]

Look no further-- here are 25 of the best business-related sites on the Web IT'S A WELL-KNOWN fact that the Web is primarily meant to simplify our lives. But with […]

WHEN WARREN LETTSOME set out to reduce labor costs and increase efficiency at Levolor's High Point, North Carolina, call center, where he is a customer services manager, he turned to […]

How creative event marketing helped launch a new product WHEN THE INVITATION to "Breakfast with Morningstar" arrived in the shape of a cereal box, Richard Allison knew it wasn't the […]

TO KEEP UP with the rising tide of e-commerce, Lands' End decided to strengthen its online business-to-business presence. The Dodgeville, Wisconsin-based apparel company expects its newest e-commerce initiatives--live online service, […]

eBrands: Building an Internet Business at Breakneck Speed, by Phil Carpenter (Harvard Business School Press) WITH MORE THAN 800 million pages of online content, Web navigators have boundless choices, but […]

Boston OUT OF ALL the places Drew Stevens has traveled for business in his 17 years in sales, he says Boston is among his favorite locales. Now the president and […]

THE HOTTEST NEW MARKET IS THE EXPLOSION OF DOT-COM COMPANIES. HERE'S HOW TO SELL TO THEM The astonishing growth of dot-com businesses means only one thing to smart companies: more […]

IT IS RARELY the monarchy that leads the revolution, but Eastman Chemical Company would like to be the exception to that rule. The $4.5 billion Kingsport, Tennessee-based company is leading […]

How creative selling helps one manager boost revenues DURING HIS 1997 interview at Catapult Systems, Dean Cormier and Catapult CEO Sam Goodner discovered their mutual love for basketball. So when […]

PARIS -- Warm and natural hues, blends of synthetic and natural fibers and yarns for extra-large and extra-fine gauges topped the list of trends at Expofil, the European yarn show [...]

PARIS -- In New York, fans camped out last weekend for Yankees World Series tickets; here Parisians braved cold and crowds to buy a piece of history as the Paris [...]

IF ALIENS VISITED your company and said, "Take me to your leader," would you know which office door to knock on? In many cases, it wouldn't necessarily be the corner […]

The authors reflect on grief as the major defining phenomenon in 2020. They discuss how the past year had changed how people grieve and remember loved ones. They also cite several incidents and developments that represent a collective grief that define 2020 including the death of African American George Floyd under police custody and the deaths of thousands from Covid-19.

The article offers information on the developments, deals, and available properties of the off-the-grid streets in New York City. It mentions the carriage houses in Murray Hill which was designed in the 1860s to keep the smell of horse manure. It cites the Love Lane Mews condo conversion in Brooklyn Heights which attracts a wide range of buyers because of the peaceful area. It states the Henderson townhouses in the Upper East Side which is liked because of its architecture and privacy.

Features the Academy of Leadership which teaches military-style leadership techniques that can be applied in corporate America. Benefits of its training program for SBN publishing company; Information on the leadership training seminar of Dynacolor Graphics.

Discusses the merger activities of customer relationship management (CRM) software vendors in the U.S. Reason for the decision of CRM vendors to merge with other companies; Problems that vendors experience during a merger; Tips that will help maintain an open communication with vendors and protect a business during a merger.

The article reports that according to the U.S. Centers for Disease Control and Prevention (CDC) there is an increase in home births in New York. It states that birth rates increased by 71 percent in the state since 2004. It mentions that one of the reasons is that residents live near to at least one medical facility and so can approach it if complication arises. It highlights that state law makes it compulsory for insurance companies to cover certain cost linked with home birth.

The article reports that the Mahopac, New York man who jumped from the Bronx Zoo monorail into a tiger's was identified as David Villalobos, a former real estate agent in New York City.