Search

The production line is an important part of most manufacturing industries. However, the services in the devices may experience some issues that disrupt the production line, requiring the assistance of an IT technician to resolve the problem. Therefore, this study seeks to bridge the gap through the design and development of a PowerShell Script to allow the user to remote control the services in a device such as computers and servers. Using this program, the production operator can solve the issue immediately rather than wait for an IT technician, thus increasing productivity and performance. The program design and development followed the Rational Unified Process (RUP) methodology. First, the functional requirements were collected through interviews and content analysis. Later, a prototype called Remote Restart Services System (RRS) is developed using PowerShell programming language on the Windows PowerShell ISE platform. An evaluation was later conducted to assess its usability. The findings suggested that RRS is practical and easy-to-use. The respondents were also pleased with its functions. The field study helps developers to refine the framework by providing direct input from the target audience. It can be a guide to identify areas for improvement and eventually help realise the goals.