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Learning professionals and managers have always been tasked with building the talent required to meet public demand for better and more services. Now they are asked to do it with [...]

When was the last time you walked down the hall or rode the elevator with a senior company officer or manager to present a new opportunity, raise an issue, or [...]

The author discusses challenges facing businesses as of November 2012 and presents recommendations for the execution of business strategy. Challenges mentioned include fragmented resources, industry regulations, and an aging workforce. Recommendations include employee assessment and the creation of coaching and mentoring programs to help employees develop basic competencies.

The article presents the rules to gain efficient return on investment (ROI) from the training program designed for crane operators in the U.S. Learning and development managers are suggested to prove that their program is cost-justified. Managers are advised to have an impact-and-results mindset. They are also recommended to analyze program results leading to ROI in terms of effectiveness, business results, job impact and quality.