Sampson, Rachelle, Barrymore, Nathan, Grennan, Jillian, Wartzman, Rick, Rider, Christopher I., Wei Cai, Aiyesha Dey, Pacelli, Joseph, and Lin Qiu
Employees have been resigning at higher rates in recent years, particularly since the start of the pandemic. This resignation is true at all wage levels within organizations, from low wage to more senior, mid-career employees with higher wages. This resignation is purported to be due to existing dissatisfaction with the workplace and, consequently, increased expectations around work, including but not limited to wages as well as non-wage benefits and workplace culture (e.g., Sull, Sull, and Zweig, 2022). Furthermore, firms face stakeholder and public pressure to become more inclusive across ethnic and racial groups, and better represent society at large. Many firms in the United States have struggled to both recruit and retain employees from underrepresented groups, highlighting managers' need for best practices to retain this talent. Employee resignations are not only disruptive for employees, but also for the firms that employ them. Such turnover costs are often a significant component of human resource expenses that ultimately affect firm financial performance. Further, turnover can be an indicator of ineffective or even toxic workplace culture, which affects not only job tenure, but the ability of firms to be selective in hiring and the ultimate productivity of those they do hire. What are some of the factors that lead to higher turnover or reduce it? How do firms build a more effective workplace culture that attracts and retains talented employees? This symposium examines these questions from both a large-scale empirical and qualitative research perspective. Three presentations, including two quantitative studies examining wages, workplace culture and turnover, and a qualitative analysis of Walmart's changes to wages and working conditions, bring forth timely and important research to understand how firms can respond to workplace challenges. Specific areas addressed in this symposium include: - how firms can increase diversity among employees, develop more equitable pay practices and create inclusive workplace cultures; - the impact of pay practices on employee turnover and firm performance; and - the impact of increased wages and benefits on workplace culture and performance within a specific firm. A full discussion is planned, one that encompasses academic commentary as well as translation to how this appears in the workplace with an ultimate objective to inform business practices. Do Diverse Directors Influence DEI Outcomes? Author: Jillian Grennan; U. of California, Berkeley Author: Wei Cai; Columbia Business School Author: Aiyesha Dey; Harvard Business School Author: Joseph Pacelli; Harvard Business School Author: Lin Qiu; Krannert School of Management, Purdue U. Still Broke Walmart's Remarkable Transformation and the Limits of Socially Conscious Capitalism Author: Rick Wartzman; Drucker Institute, Claremont Graduate U. (When) Does Paying Living Wages Affect Employee Turnover and Firm Performance? Author: Nathan Barrymore; McCombs School of Business, U. of Texas at Austin Author: Rachelle Sampson; U. of Maryland [ABSTRACT FROM AUTHOR]