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4. Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse

Author

Dwivedi, Yogesh K., Kshetri, Nir, Hughes, Laurie, Rana, Nripendra P., Baabdullah, Abdullah M., Kar, Arpan Kumar, Koohang, Alex, Ribeiro-Navarrete, Samuel, Belei, Nina, Balakrishnan, Janarthanan, Basu, Sriparna, Behl, Abhishek, Davies, Gareth H., Dutot, Vincent, Dwivedi, Rohita, Evans, Leighton, Felix, Reto, Foster-Fletcher, Richard, Giannakis, Mihalis, Gupta, Ashish, Hinsch, Chris, Jain, Animesh, Jane Patel, Nina, Jung, Timothy, Juneja, Satinder, Kamran, Qeis, Mohamed AB, Sanjar, Pandey, Neeraj, Papagiannidis, Savvas, Raman, Ramakrishnan, Rauschnabel, Philipp A., Tak, Preeti, Taylor, Alexandra, tom Dieck, M. Claudia, Viglia, Giampaolo, Wang, Yichuan, and Yan, Meiyi

Published
2023
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13. Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Author

Dwivedi, Yogesh K., Kshetri, Nir, Hughes, Laurie, Slade, Emma Louise, Jeyaraj, Anand, Kar, Arpan Kumar, Baabdullah, Abdullah M., Koohang, Alex, Raghavan, Vishnupriya, Ahuja, Manju, Albanna, Hanaa, Albashrawi, Mousa Ahmad, Al-Busaidi, Adil S., Balakrishnan, Janarthanan, Barlette, Yves, Basu, Sriparna, Bose, Indranil, Brooks, Laurence, Buhalis, Dimitrios, Carter, Lemuria, Chowdhury, Soumyadeb, Crick, Tom, Cunningham, Scott W., Davies, Gareth H., Davison, Robert M., Dé, Rahul, Dennehy, Denis, Duan, Yanqing, Dubey, Rameshwar, Dwivedi, Rohita, Edwards, John S., Flavián, Carlos, Gauld, Robin, Grover, Varun, Hu, Mei-Chih, Janssen, Marijn, Jones, Paul, Junglas, Iris, Khorana, Sangeeta, Kraus, Sascha, Larsen, Kai R., Latreille, Paul, Laumer, Sven, Malik, F. Tegwen, Mardani, Abbas, Mariani, Marcello, Mithas, Sunil, Mogaji, Emmanuel, Nord, Jeretta Horn, O’Connor, Siobhan, Okumus, Fevzi, Pagani, Margherita, Pandey, Neeraj, Papagiannidis, Savvas, Pappas, Ilias O., Pathak, Nishith, Pries-Heje, Jan, Raman, Ramakrishnan, Rana, Nripendra P., Rehm, Sven-Volker, Ribeiro-Navarrete, Samuel, Richter, Alexander, Rowe, Frantz, Sarker, Suprateek, Stahl, Bernd Carsten, Tiwari, Manoj Kumar, van der Aalst, Wil, Venkatesh, Viswanath, Viglia, Giampaolo, Wade, Michael, Walton, Paul, Wirtz, Jochen, and Wright, Ryan

Published
2023
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16. Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

Author

Dwivedi, Yogesh K., Hughes, Laurie, Baabdullah, Abdullah M., Ribeiro-Navarrete, Samuel, Giannakis, Mihalis, Al-Debei, Mutaz M., Dennehy, Denis, Metri, Bhimaraya, Buhalis, Dimitrios, Cheung, Christy M.K., Conboy, Kieran, Doyle, Ronan, Dubey, Rameshwar, Dutot, Vincent, Felix, Reto, Goyal, D.P., Gustafsson, Anders, Hinsch, Chris, Jebabli, Ikram, Janssen, Marijn, Kim, Young-Gab, Kim, Jooyoung, Koos, Stefan, Kreps, David, Kshetri, Nir, Kumar, Vikram, Ooi, Keng-Boon, Papagiannidis, Savvas, Pappas, Ilias O., Polyviou, Ariana, Park, Sang-Min, Pandey, Neeraj, Queiroz, Maciel M., Raman, Ramakrishnan, Rauschnabel, Philipp A., Shirish, Anuragini, Sigala, Marianna, Spanaki, Konstantina, Wei-Han Tan, Garry, Tiwari, Manoj Kumar, Viglia, Giampaolo, and Wamba, Samuel Fosso

Published
2022
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18. Climate change and COP26: Are digital technologies and information management part of the problem or the solution? An editorial reflection and call to action

Author

Dwivedi, Yogesh K., Hughes, Laurie, Kar, Arpan Kumar, Baabdullah, Abdullah M., Grover, Purva, Abbas, Roba, Andreini, Daniela, Abumoghli, Iyad, Barlette, Yves, Bunker, Deborah, Chandra Kruse, Leona, Constantiou, Ioanna, Davison, Robert M., De’, Rahul, Dubey, Rameshwar, Fenby-Taylor, Henry, Gupta, Babita, He, Wu, Kodama, Mitsuru, Mäntymäki, Matti, Metri, Bhimaraya, Michael, Katina, Olaisen, Johan, Panteli, Niki, Pekkola, Samuli, Nishant, Rohit, Raman, Ramakrishnan, Rana, Nripendra P., Rowe, Frantz, Sarker, Suprateek, Scholtz, Brenda, Sein, Maung, Shah, Jeel Dharmeshkumar, Teo, Thompson S.H., Tiwari, Manoj Kumar, Vendelø, Morten Thanning, and Wade, Michael

Published
2022
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19. SMEs entrepreneurial finance-based digital transformation: towards innovative entrepreneurial finance and entrepreneurial performance.

Author

Alalwan, Ali Abdallah, Baabdullah, Abdullah M., Fetais, Abdulla Hamad M. A., Algharabat, Raed S., Raman, Ramakrishnan, and Dwivedi, Yogesh K.

Subjects
DIGITAL transformation, STRUCTURAL equation modeling, BUSINESSPEOPLE, MARKET orientation, WAKEFULNESS
Abstract

The antecedents and determinants of entrepreneurial capabilities and competencies remain one of the incontestable questions that drive the exploitation and discovery of effective financial and digital opportunities. In the present paper, we propose a conceptual model based on Kirzner's alertness theory [entrepreneurial alertness] and rely on two factors [entrepreneurial orientation and marketing orientation] as key accelerators of entrepreneurial financial alertness. We assume that entrepreneurial financial alertness (EFA) might have a direct impact on entrepreneurial finance-based digital transformation (EFDT), which in turn, is expected to predict both innovation entrepreneurial finance (IEF) and SMEs' entrepreneurial performance (SMEEP). Structural equation modeling (SEM) was employed using data collected from a purposive sample size of 214 Jordanian entrepreneurs. Our findings largely support the impact of EFA on EFDT. EFDT was also supported having a significant impact on both IEF and SMEEP. Our study has many implications for both researchers and practitioners in the area of entrepreneurial finance-based digital transformation. The study has great added-value by proposing and examining a solid theoretical foundation covering the most influential factors that drive digital entrepreneurial transformation as such transformation stands as an emerging and pressing issue, not fully tackled by prior studies. [ABSTRACT FROM AUTHOR]

Published
2024
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21. Antecedences and Consequences of Customer Engagement in Online Brand Communities: Multi-national Perspective

Author

Alalwan, Ali A., Baabdullah, Abdullah M., Dwivedi, Yogesh K., Rana, Nripendra P., Al-Dmour, Rand H., Rannenberg, Kai, Editor-in-Chief, Soares Barbosa, Luís, Editorial Board Member, Goedicke, Michael, Editorial Board Member, Tatnall, Arthur, Editorial Board Member, Neuhold, Erich J., Editorial Board Member, Stiller, Burkhard, Editorial Board Member, Tröltzsch, Fredi, Editorial Board Member, Pries-Heje, Jan, Editorial Board Member, Kreps, David, Editorial Board Member, Reis, Ricardo, Editorial Board Member, Furnell, Steven, Editorial Board Member, Mercier-Laurent, Eunika, Editorial Board Member, Winckler, Marco, Editorial Board Member, Malaka, Rainer, Editorial Board Member, Sharma, Sujeet K., editor, Dwivedi, Yogesh K., editor, Metri, Bhimaraya, editor, and Rana, Nripendra P., editor

Published
2020
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25. Mobile App Stores from the User’s Perspective

Author

Baabdullah, Abdullah M., Alalwan, Ali Abdallah, Rana, Nripendra P., Al Shraah, Ata, Kizgin, Hatice, Patil, Pushp P., Rannenberg, Kai, Editor-in-Chief, Sakarovitch, Jacques, Editorial Board Member, Goedicke, Michael, Editorial Board Member, Tatnall, Arthur, Editorial Board Member, Neuhold, Erich J., Editorial Board Member, Pras, Aiko, Editorial Board Member, Tröltzsch, Fredi, Editorial Board Member, Pries-Heje, Jan, Editorial Board Member, Kreps, David, Editorial Board Member, Reis, Ricardo, Editorial Board Member, Furnell, Steven, Editorial Board Member, Furbach, Ulrich, Editorial Board Member, Winckler, Marco, Editorial Board Member, Malaka, Rainer, Editorial Board Member, Dwivedi, Yogesh, editor, Ayaburi, Emmanuel, editor, Boateng, Richard, editor, and Effah, John, editor

Published
2019
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26. Toward a Conceptual Model for Examining the Role of Social Media on Social Customer Relationship Management (SCRM) System

Author

Baabdullah, Abdullah M., Rana, Nripendra P., Alalwan, Ali Abdallah, Algharabat, Raed, Kizgin, Hatice, Al-Weshah, Ghazi A., Rannenberg, Kai, Editor-in-Chief, Sakarovitch, Jacques, Series Editor, Goedicke, Michael, Series Editor, Tatnall, Arthur, Series Editor, Neuhold, Erich J., Series Editor, Pras, Aiko, Series Editor, Tröltzsch, Fredi, Series Editor, Pries-Heje, Jan, Series Editor, Whitehouse, Diane, Series Editor, Reis, Ricardo, Series Editor, Furnell, Steven, Series Editor, Furbach, Ulrich, Series Editor, Winckler, Marco, Series Editor, Rauterberg, Matthias, Series Editor, Elbanna, Amany, editor, Dwivedi, Yogesh K., editor, Bunker, Deborah, editor, and Wastell, David, editor

Published
2019
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27. Examining the Influence of Mobile Store Features on User E-Satisfaction: Extending UTAUT2 with Personalization, Responsiveness, and Perceived Security and Privacy

Author

Alalwan, Ali Abdallah, Baabdullah, Abdullah M., Rana, Nripendra P., Dwivedi, Yogesh K., Kizgin, Hatice, Goos, Gerhard, Founding Editor, Hartmanis, Juris, Founding Editor, Bertino, Elisa, Editorial Board Member, Gao, Wen, Editorial Board Member, Steffen, Bernhard, Editorial Board Member, Woeginger, Gerhard, Editorial Board Member, Yung, Moti, Editorial Board Member, Pappas, Ilias O., editor, Mikalef, Patrick, editor, Dwivedi, Yogesh K., editor, Jaccheri, Letizia, editor, Krogstie, John, editor, and Mäntymäki, Matti, editor

Published
2019
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31. Examining the Factors Affecting Behavioural Intention to Adopt Mobile Health in Jordan

Author

Alalwan, Ali, Baabdullah, Abdullah M., Rana, Nripendra P., Dwivedi, Yogesh K., Hudaib, Fadia, Shammout, Ahmad, Hutchison, David, Series Editor, Kanade, Takeo, Series Editor, Kittler, Josef, Series Editor, Kleinberg, Jon M., Series Editor, Mattern, Friedemann, Series Editor, Mitchell, John C., Series Editor, Naor, Moni, Series Editor, Pandu Rangan, C., Series Editor, Steffen, Bernhard, Series Editor, Terzopoulos, Demetri, Series Editor, Tygar, Doug, Series Editor, Weikum, Gerhard, Series Editor, Al-Sharhan, Salah A., editor, Simintiras, Antonis C., editor, Dwivedi, Yogesh K., editor, Janssen, Marijn, editor, Mäntymäki, Matti, editor, Tahat, Luay, editor, Moughrabi, Issam, editor, Ali, Taher M., editor, and Rana, Nripendra P., editor

Published
2018
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42. “So what if ChatGPT wrote it?”:Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy

Author

Dwivedi, Yogesh Kumar, Kshetri, Nir, Hughes, Laurie, Slade, Emma Louise, Jeyaraj, Anand, Kumar Kar, Arpan, Baabdullah, Abdullah M, Koohang, Alex, Raghavan, Vishnupriya, Ahuja, Manju, Albanna, Hanaa, Albashrawi, Mousa Ahmad, Al-Busaidi, Adil S, Balakrishnan, Janarthanan, Barlette, Yves, Basu, Sriparna, Bose, Indranil, Brooks, Laurence, Buhalis, Dimitrios, Carter, Lemuria, Chowdhury, Soumyadeb, Crick, Tom, Cunningham, Scott W, Davies, Gareth H, Davison, Robert M, De, Rahul, Dennehy, Denis, Duan, Yanqing, Dubey, Rameshwar, Dwivedi, Rohita, Edwards, John, Flavian, Carlos, Gauld, Robin, Grover, Varun, Hu, Mei-Chih, Janssen, Marijn, Jones, Paul, Junglas, Iris, Khorana, Sangeeta, Kraus, Sascha, Larsen, Kai R, Latreille, Paul, Laumer, Sven, Malik, F Tegwen, Mardani, Abbas, Mariani, Marcello, Mithas, Sunil, Mogaji, Emmanuel, Horn Nord, Jeretta, O'Connor, Siobhan, Okumus, Fevzi, Pagani, Margherita, Pandey, Neeraj, Papagiannidis, Savvas, Pappas, Ilias O, Pathak, Nishith, Pries-Heje, Jan, Raman, Ramakrishnan, Rana, Nripendra P, Rehm, Sven-Volker, Ribeiro-Navarrete, Samuel, Richter, Alexander, Rowe, Frantz, Sarker, Suprateek, Stahl, Bernd Carsten, Tiwani, Manoj Kumar, van der Aalst, Wil, Venkatesh, Viswanath, Viglia, Giampaolo, Wade, Michael, Walton, Paul, Wirtz, Jochen, Wright, Ryan, Dwivedi, Yogesh Kumar, Kshetri, Nir, Hughes, Laurie, Slade, Emma Louise, Jeyaraj, Anand, Kumar Kar, Arpan, Baabdullah, Abdullah M, Koohang, Alex, Raghavan, Vishnupriya, Ahuja, Manju, Albanna, Hanaa, Albashrawi, Mousa Ahmad, Al-Busaidi, Adil S, Balakrishnan, Janarthanan, Barlette, Yves, Basu, Sriparna, Bose, Indranil, Brooks, Laurence, Buhalis, Dimitrios, Carter, Lemuria, Chowdhury, Soumyadeb, Crick, Tom, Cunningham, Scott W, Davies, Gareth H, Davison, Robert M, De, Rahul, Dennehy, Denis, Duan, Yanqing, Dubey, Rameshwar, Dwivedi, Rohita, Edwards, John, Flavian, Carlos, Gauld, Robin, Grover, Varun, Hu, Mei-Chih, Janssen, Marijn, Jones, Paul, Junglas, Iris, Khorana, Sangeeta, Kraus, Sascha, Larsen, Kai R, Latreille, Paul, Laumer, Sven, Malik, F Tegwen, Mardani, Abbas, Mariani, Marcello, Mithas, Sunil, Mogaji, Emmanuel, Horn Nord, Jeretta, O'Connor, Siobhan, Okumus, Fevzi, Pagani, Margherita, Pandey, Neeraj, Papagiannidis, Savvas, Pappas, Ilias O, Pathak, Nishith, Pries-Heje, Jan, Raman, Ramakrishnan, Rana, Nripendra P, Rehm, Sven-Volker, Ribeiro-Navarrete, Samuel, Richter, Alexander, Rowe, Frantz, Sarker, Suprateek, Stahl, Bernd Carsten, Tiwani, Manoj Kumar, van der Aalst, Wil, Venkatesh, Viswanath, Viglia, Giampaolo, Wade, Michael, Walton, Paul, Wirtz, Jochen, and Wright, Ryan

Abstract

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organisations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT’s capabilities to enhance productivity and suggest that it is likely to offer significant gains in the banking, hospitality and tourism, and information technology industries, and enhance business activities, such as management and marketing. Nevertheless, they also consider its limitations, disruptions to practices, threats to privacy and security, and consequences of biases, misuse, and misinformation. However, opinion is split on whether ChatGPT’s use should be restricted or legislated. Drawing on these contributions, the article identifies questions requiring further research across three thematic areas: knowledge, transparency, and ethics; digital transformation of organisations and societies; and teaching, learning, and scholarly research. The avenues for further research include: identifying skills, resources, and capabilities needed to handle generative AI; examining biases of generative AI attributable to training datasets and processes; exploring business and societal contexts best suited for generative AI implementation; determining optimal combinations of human and generative AI for various tasks; identifying ways to assess accuracy of text produced by generative AI; and uncovering the ethical and legal issues in using generative AI across different contexts.

Published
2023

43. Exploring the Darkverse: a multi-perspective analysis of the negative societal impacts of the Metaverse

Author

Dwivedi, Yogesh K, Kshetri, Nir, Hughes, Laurie, Rana, Nripendra P, Baabdullah, Abdullah M, Kar, Arpan Kumar, Koohang, Alex, Ribeiro-Navarrete, Samuel, Bele, Nina, Balakrishnan, Janarthanan, Basu, Sriparna, Behl, Abhishek, Davies, Gareth H, Duto, Vincent, Dwivedi, Rohita, Evans, Leighton, Felix, Reto, Foster-Fletche, Richard, Giannakis, Mihalis, Gupta, Ashish, Hinsch, Chris, Jain, Animesh, Pate, Nina Jane, Jung, Timothy, Juneja, Satinder, Kamra, Qeis, Mohamed AB, Sanjar, Pandey, Neeraj, Papagiannidis, Savvas, Raman, Ramakrishnan, Rauschnabel, Philipp A, Tak, Preeti, Taylor, Alexandra, tom Dieck, M Claudia, Viglia, Giampaolo, Wang, Yichuan, Yan, Meiyi, Dwivedi, Yogesh K, Kshetri, Nir, Hughes, Laurie, Rana, Nripendra P, Baabdullah, Abdullah M, Kar, Arpan Kumar, Koohang, Alex, Ribeiro-Navarrete, Samuel, Bele, Nina, Balakrishnan, Janarthanan, Basu, Sriparna, Behl, Abhishek, Davies, Gareth H, Duto, Vincent, Dwivedi, Rohita, Evans, Leighton, Felix, Reto, Foster-Fletche, Richard, Giannakis, Mihalis, Gupta, Ashish, Hinsch, Chris, Jain, Animesh, Pate, Nina Jane, Jung, Timothy, Juneja, Satinder, Kamra, Qeis, Mohamed AB, Sanjar, Pandey, Neeraj, Papagiannidis, Savvas, Raman, Ramakrishnan, Rauschnabel, Philipp A, Tak, Preeti, Taylor, Alexandra, tom Dieck, M Claudia, Viglia, Giampaolo, Wang, Yichuan, and Yan, Meiyi

Abstract

The Metaverse has the potential to form the next pervasive computing archetype that can transform many aspects of work and life at a societal level. Despite the many forecasted benefits from the metaverse, its negative outcomes have remained relatively unexplored with the majority of views grounded on logical thoughts derived from prior data points linked with similar technologies, somewhat lacking academic and expert perspective. This study responds to the dark side perspectives through informed and multifaceted narratives provided by invited leading academics and experts from diverse disciplinary backgrounds. The metaverse dark side perspectives covered include: technological and consumer vulnerability, privacy, and diminished reality, human-computer interface, identity theft, invasive advertising, misinformation, propaganda, phishing, financial crimes, terrorist activities, abuse, pornography, social inclusion, mental health, sexual harassment and metaverse-triggered unintended consequences. The paper concludes with a synthesis of common themes, formulating propositions, and presenting implications for practice and policy.

Published
2023

44. Role of smart tourism technology in heritage tourism development.

Author

Balakrishnan, Janarthanan, Dwivedi, Yogesh K., Malik, F. Tegwen, and Baabdullah, Abdullah M.

Subjects
HERITAGE tourism, TOURISTS, ELABORATION likelihood model, HISTORIC sites, FLOW theory (Psychology)
Abstract

This study investigates the role of smart tourism technology (STT) attributes (accessibility, informativeness, interactivity, and personalisation) in creating a positive STT experience, influencing tourists' intentions to revisit, thus benefiting the image of a heritage site. A conceptual model was developed by formulating key reasoning from the elaboration likelihood model (ELM) and flow theory. Four hundred samples were collected from four national heritage sites in India to test the model. The results indicated that the STT role is critical in developing tourists' STT experience and revisit intention, with STT attributes representing the central route of elaboration tending to play a stronger role. This study discusses results across age (old/young) and gender (male/female) with theoretical implications that could also contribute meaningful insights to marketers, government bodies, and corporations involved in tourism development. Importantly, the emergence of STT and the dimensions of the heritage site image are discussed from a sustainability perspective. [ABSTRACT FROM AUTHOR]

Published
2023
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45. An Empirical Study on Factors Impacting the Adoption of Digital Technologies in Supply Chain Management and What Blockchain Technology Could Do for the Manufacturing Sector of Bangladesh.

Author

Tasnim, Zerin, Shareef, Mahmud Akhter, Baabdullah, Abdullah M., Hamid, Abu Bakar A., and Dwivedi, Yogesh K

Subjects
SUPPLY chain management, BLOCKCHAINS, DIGITAL technology, MANUFACTURING industries, EMPIRICAL research, RADIO frequency identification systems, TECHNOLOGY transfer
Abstract

This paper employed an integrated model for examining behavioral intention to adopt blockchain technology in the supply chain management of manufacturing industries in Bangladesh. The proposed conceptual model was empirically tested using data collected from 189 supply chain managers working in manufacturing organizations in Bangladesh. The findings suggest that perceived usefulness, trading partners' pressure, and competitive pressure are the most important determinant of behavioral intention. [ABSTRACT FROM AUTHOR]

Published
2023
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