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In the context that the 4.0 revolution is having an increasingly profound impact on all aspects of social life in the world, developing high-quality human resources is absolutely necessary for the country and meeting the needs of the society. Recruitment demand from enterprises in Vietnam. The article provides an overview of the current situation of high-quality human resources, on that basis, forecasts about the country's demand for high-quality human resources., {"references":["Bui Trinh, Nguyen The Chinh, Nguyen Hoang Tri, Nguyen Van Minh, Duong Manh Hung. (2001). InputOutput model and specific applications in economic and environmental analysis and forecasting, Statistical Publishing House, Hanoi.","Government. (2011). Decision No. 579/QD-TTg, Decision approving the human resource development strategy for the period 2011-2020.","Government. (2014). Decision No. 879/QD-TTg, Decision approving Vietnam's industrial development strategy to 2025, vision to 2035.","Government. (2016). Resolution No. 100/NQ-CP dated November 18, 2016 promulgating the Government's action plan for the 2016-2021 term.","] Employment Department, Ministry of Labor, War Invalids and Social Affairs. (2016). Forecast of employment trends 2016.","Department of Employment. (2015). Vietnam Employment Trends Report 2012-2015","Dinh Van An, Nguyen Thi Tue Anh Tang. (2006). Vietnam's 16-year labor productivity growth (1991-2006) from the perspective of economic sectors' contributions and industry restructuring.","] http://laodongxahoi.net/mot-so-giai-phap-nang-cao-chat-luong-nguon-nhan-luc-viet-nam-trong-boi-canh-hoinhap-1304507.html"]}

У статті проводиться аналіз сучасних умов праці працівників сфери інформаційних технологій, а саме – визначено недоліки роботи в розгалужених (віртуальних) командах. Подається варіант програмного продукту, який має на меті поліпшити співпрацю фахівців. Це програмне забезпечення завоювало безліч нагород і продовжує свій розвиток. Воно пропонує широкий набір інструментів для управління проектами, а також створює і призначає завдання співробітникам, групує завдання за проектами, контролює їх виконання і здійснює логування витраченого часу. The article proposes to consider the problems of interaction of the members of virtual teams. Virtual team is a team whose members can be located in different offices, cities, countries. In modern business conditions, IT companies often choose such type of organization. The authors have analyzed the researches and articles and made the following conclusions. There are several problems in such a team: psychological, communication and control problems. Each issue is the topic of a separate article. Moreover, the authors have chosen to consider the issues of communication of team members. Authors have analyzed and tested various software products carried out to assist the manager in organizing the work. As a result, the Wrike online software, which solves a whole range of tasks for project management and teamwork, namely: work planning, appointment of the person responsible for the task, file storage, accounting of work resources, fast communication within the team, has been chosen. Wrike allows to organize a multi-level hierarchy of projects and a hierarchy within projects in the form of folders and tasks, providing tools for creating folders, projects, and tasks. In addition, each component listed above may have several important attributes, namely, the contractor, status (new, in progress, completed, pending, rejected) The issue of access to project components is solved by providing a security tool. Either an individual person, a group, or public can access each part of the project. The availability of tools that visually depict the execution of tasks in time, namely, the classic Gantt chart and the usual table rendering, is an important moment of using the product. When working with a temporary stream, you can use various filters. The authors have tested and analyzed the software product and revealed its strengths and weaknesses, as well as the ability to be used in business processes

Una de las necesidades más sentidas a través del tiempo es la seguridad física, siendo esta entendida como un elemento capaz de integrar sociedades en la búsqueda de un objetivo común, el cual con el paso del tiempo en este amplio trasegar se ha visto vinculado con capacidades humanas y tecnológicas. Esto ha configurado un mercado cada vez más amplio donde empresas de seguridad y prestadores de servicios generalmente pertenecientes al sector privado, han diseñado estrategias encaminadas a contrarrestar y minimizar todos aquellos riesgos capaces de amenazar la tranquilidad personal y social. One of the most felt needs over time is physical security, this being understood as an element capable of integrating societies in search of a common goal, the which with the passage of time in this wide transfer has been linked to human capacities and technological. This has configured an increasingly wide market where security companies and service providers generally belonging to the private sector, have designed strategies aimed at counteracting and minimizing all those risks capable of threatening tranquility personal and social. Pregrado

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Många verksamheter använder idag affärssystem för att styra sin verksamhet, stötta processer och hantera sin information. Affärssystem är från grunden generiska system som är ämnade att passa många olika typer av verksamheter. Denna generiska utformning gör att verksamheter bygger upp anpassningsbehov, något som inte är helt okomplicerat att hantera. Att det är kostsamt och komplext att uppfylla anpassningsbehov genom att utveckla anpassningar i affärssystemet är väl studerat och forskning hävdar ofta att verksamheten istället borde anpassa sig till affärssystemet vid implementering. Faktorer som en snabb teknisk utveckling, nya marknadsförutsättningar och förändringar inom verksamheten gör ändock att behov kan förändras och uppstå över tid. Likaså har nya verktyg utvecklats för att bistå verksamhetsspecifika behov, varav low-code BPM-plattformen är en sådan. Low-code BPM-plattformar kan ses som utvecklingsverktyg för fristående applikationer och integrerade lösningar som används för att uppfylla verksamhetsbehov. Genom en fallstudie undersöker vi hur low-code BPM-plattformar används som ett alternativt sätt för att uppfylla anpassningsbehov av affärssystem samt vilka typer av verksamhetsbehov som kan uppfyllas med en sådan plattform. I studien har fyra intervjuer och en artefaktstudie genomförts vid ett svenskt IT-tjänsteföretag som erbjuder lösningar utvecklade genom deras low-code BPM-plattform. Studiens resultat visar att low-code BPM-plattformar kan användas som självständiga applikationer, integrationsmotorer och inbäddade i affärssystemets gränssnitt. Lösningar utvecklade genom en low-code BPM-plattform har ett tydligt fokus på slutanvändare. I studien har verksamhetsbehov om mobilåtkomst till affärssystem, anpassade processer utefter den enskilda verksamhetens existerande arbetssätt, ökad tillgång till information, styrande och guidande användargränssnitt och förbättrat samarbete, identifierats. Many businesses today use enterprise resource planning systems (ERP) to handle their processes and information. ERP systems are generically designed to be able to fit a wide range of businesses. This generic composition creates a customization need, something that is not always so easy to handle. To customize ERP system is through research well known to be a both costly and complex task, several studies suggest the business should adapt to the system instead. From factors such as a rapid technical development, shifts in the market, and internal changes within the organization, need for change can arise over time. Likewise, new tools have been developed to meet business specific needs, such as the low-code BPM platform. Low-code BPM platforms can be seen as development tools for stand-alone applications and integrated solutions to be used to meet business needs. With a case study, we investigate how a low-code BPM platform can be used as an alternative for ERP customization, as well as what types of business needs a low-code BPM platform can meet. The study includes four interviews and an artifact study at a Swedish IT service company, who offer customers solutions developed through their low-code BPM platform. The results show low-code BPM platforms to be used as stand-alone applications, integration engines, or embedded in the ERP interface. Solutions developed on a low-code BPM platform have a clear focus on end-users. The study identifies business needs of mobile access to ERP-system, customization of processes according to existing business operations, increased access to information, guiding user interfaces, and improved collaboration

Пропонується аналіз особливостей використання чатботів у сучасних компаніях для вирішення бізнес-задач у процесі спілкування в сучасних месенджер чатах. Подано визначення чатботів і досліджено їх основні функції. Розглянуто основні переваги використання технології чатботів для задоволення сучасних потреб бізнесу. Запропоновано узагальнену класифікацію чатботів. Зроблено висновки про можливість та доцільність застосування різних типів чатботів для бізнесу у сучасних чатах обміну миттєвими повідомленнями. The article contains the analysis of peculiarities of using chatbots for business needs on the basis of simulation of a person speech behavior in the process of communication in modern messenger chats. The definition of chatbots, their classification and major functions are considered. The nature of messenger apps together with the concept and place of messenger bots as an important tool for business needs satisfaction are disclosed. The main advantages of using the chatbot technology for meeting modern business needs are reviewed. Judging by the emerging trends in the development of an online chatbot service, a hypothesis is put forward in the article that the market for tools using artificial intelligence and chatbots in the business needs satisfaction sector will only grow. It has been analyzed that the universal interactive systems combining the services of virtual and real consultants in one window will obviously be improved and used more and more widely by various market players in the nearest future. Following the integration within the chat of a virtual consultant with the human operator, it is assumed in the article that we can expect the integration of the online service with the internal systems of different types of businesses. It is hypothesized that this will allow to take into account the client’s profile in its entirety and integrity in the dialogue process, increase the targeting of recommendations and proposals. Conclusions about the possibility and expediency of using various types of chatbots for business needs in modern instant messenger chats are made. The generalized chatbots classification which will ensure the possibilities of the necessary chatbot choice for business tasks solution and allow to achieve the planned results for efficient company work is proposed

Долженко Руслан Алексеевич, доктор экономических наук, заведующий кафедрой экономики труда и управления персоналом, Уральский государственный экономический университет (г. Екатеринбург), rad@usue.ru Назаров Александр Вячеславович, магистрант кафедры экономики труда и управления персоналом, Уральский государственный экономический университет (г. Екатеринбург), nasarow.aw@yandex.ru R.A. Dolzhenko, A.V. Nazarov Ural State University of Economics, Yekaterinburg, Russian Federation R.A. Dolzhenko, A.V. Nazarov Ural State University of Economics, Yekaterinburg, Russian Federation В статье проанализированы данные HeadHunter о спросе и предложении на рынке труда РФ и УрФО в сегменте «управление персоналом» с целью определить возможности и перспективы использования подобной информации для синхронизации спроса на рынке труда и предложения выпускников образовательных организаций в силу того, что их текущая рассинхронизация минимизирует эффективность системы профессионального и высшего образования. Анализ показал, что исследуемый сектор рынка труда подвергается незначительным изменениям с точки зрения бизнеса в силу его консервативности, в то время как соискатели демонстрируют значительную волатильность своих представлений о перспективных направлениях профессиональной деятельности. На основе полученных результатов сделаны выводы о том, что существующие диспропорции на примере конкретного сектора локального рынка труда требуют усиления взаимодействия образовательных организаций с предприятиями рынка, а также активизации деятельности органов государственной власти в части регулирования данных диспропорций. Авторы исходят из установки, что образовательные учреждения сущностно обладают инфраструктурной ролью на рынке труда и должны использовать информацию от других элементов для выработки образовательной стратегии, ведущей к повышению эффективности рыночных отношений. The article analyzes data provided by HeadHunter and regarding demand and supply in the labor market of the Russian Federation and the Ural Federal District in the Human Resource Management segment. The goal of the study is to determine the possibilities and prospects of using such information to synchronize demand and supply of educational institutions’ graduates in the labor market due to the fact that their current desynchronization minimizes the effectiveness of the system of vocational and higher education. Analysis showed that the labor market sector under study is subject to minor changes from a business point of view due to its conservative nature, while applicants demonstrate significant volatility of their ideas about promising areas of professional activity. As it was concluded by the example of a specific sector of the local labor market based on the obtained results, the existing imbalances require enhancement of interaction between educational organizations and market enterprises as well as revitalization of state authorities in terms of regulating these imbalances. The authors believe that educational institutions essentially have an infrastructural role in the labor market and should use information from other market elements to develop an educational strategy that leads to an increase in the efficiency of market relations.

In this paper, we present challenges associated with monitoring and maintaining a large telecom system at Ericsson that was developed with high degree of component reuse. The system constitutes of multiple services, composed of both legacy and modern systems that are constantly changing and need to be adapted to changing business needs. The paper is based on firsthand experience from architecting, developing and maintaining such a system, pointing out current challenges and potential avenues for future research that might contribute to addressing them. © Springer Nature Switzerland AG 2019.

Resumen El objetivo de la investigación fue el de establecer las necesidades de formación a nivel de educación superior, en la subregión del oriente antioqueño colombiano. Esta se adelantó a través de una revisión bibliográfica, contrastada luego con un acercamiento cualitativo a los empresarios de sectores productivos, como: Tecnologías de la Información y la Comunicación, TIC, Agro y Aeropuertos, Puertos y Terminales Aéreas. Se encontró que, aunque la mayoría de los programas de educación superior ofertados son pertinentes, no responden a las demandas emergentes de competencia laboral requeridas por los sectores productivos de la región. El principal desafío de los nuevos programas académicos es el aprovechamiento de las TIC, para el mejoramiento de la productividad empresarial. En este sentido, la apuesta debe ser por programas de formación con una mirada transdiciplinar, que posibiliten mejoras en los procesos productivos, diseño de programas a la medida, reducción de tiempos de producción, optimización y automatización de procesos. Abstract The challenges for higher education to meet the demands of professionals in the sub-region of eastern Antioquia, Colombia. The aim of this research was to establish training requirements at higher education level in the sub-region of eastern Antioquia, Colombia. The research entailed a review of existing literature, which was then contrasted with qualitative studies of businesses operating in productive sectors such as information and communication technologies (ICT), agro-industrial sectors and airports, ports and air terminals. The research showed that although most higher education programs were adequate, they failed to meet the emerging labour demands required by the productive sectors in the region. The key challenge for new study programs is the use of ICT for improving business productivity. In this sense, training programs should therefore embody a transdisciplinary approach that helps to improve production processes, enable the design of tailor-made programs, reduce production times, and facilitate process optimization and automation.

Lietuvos aukštojo mokslo studijų kokybė yra aktuali ir opi tema. Sparčiai kintantys verslo poreikiai ir iš jų kylantys reikalavimai aukštųjų mokyklų absolventų kvalifikacijai bei kintanti aukštojo mokslo aplinka sąlygoja būtinybę nuolatos analizuoti įmonių poreikius ir studijų programų aktualumą darbo rinkoje. Straipsnyje pateikti šalies įmonių, savo veikloje naudojančių e-verslo sistemas ir jų modulius arba juos projektuojančių, apklausos rezultatai. Tyrimas atliktas, siekiant įvertinti „Elektroninio verslo technologijų“ studijų programos studijų rezultatų atitikimą pirmosios pakopos profesinio bakalauro aprašo reikalavimus bei kompetencijų aktualumą dabartinėje darbo rinkoje. The quality of Lithuanian higher education is a relevant and sensitive subject. Rapidly changing business needs and the consequential requirements for the higher school graduate qualification as well as changing higher education environment lead to the need for regular assessments of the company demands and the relevance of the study programmes to the labor market. This article presents survey results of the country enterprises which use e-business systems and modules in their activities, or design them. The research was conducted to assess „E-business Technologies" study program results consistency with the first cycle professional bachelor description requirements and the relevance of competencies in the current labor market.

There are many MBA courses in the world. It is necessary to know the uniqueness of each MBA (Master of Business Administration) in the world. What are the criteria to evaluate the value of MBA? I gathered some basic information of MBAs in Europe, USA and Japan. These are the official information provided by Web site of each University. Through the survey for those 3 area’s MBA course, I found regional uniqueness among 3 regions as above. In the USA, it has long history and many MBAs in USA. They are in the very tough competition each other. However, majority of them are practical business oriented MBA. In Japan, it is different. MBA is very new in Japan. Some of the University strengthens MOT (Management of Technology). It is technology oriented MBA. In Europe, it has variety; however it smells academic oriented MBA. There are 3 tastes in MBA. All of those MBA has 1 common approach, it is social linkage. MBA is developed for business needs, and it is from social needs. MBA must countermeasure such a social needs.

In face of growing concern related to climate change, green technology entrepreneurs are critically needed to develop the businesses and ideas behind climate mitigation in developing countries - but they frequently collide with challenges endemic to such environments. The purpose of this study is to shed light on the role that connections can play in helping green technology entrepreneurs innovate and scale up in developing countries, so as to inform the design of new public sector programs. Green technology entrepreneurs in developing countries need connection platforms for people, ideas, business models, transactions, as well as membership of expert communities. This study shows how cheaper, quicker, and more efficient connections can be created among stakeholders of green technology innovation in developing countries. This is done through drawing insights from a variety of public and private programs that seek to promote connections between entrepreneurs in green technology and other sectors. The report is based on 14 case studies of different programs spanning more than 80 countries. The general findings are presented in part one and insights from the individual case studies can be found in part two.

A new generation of information and communication technologies (ICTs) is finding a small foothold among poor, small-scale farmers in developing countries. Even so, many barriers still prevent poor rural people from accessing, using, and benefiting from new ICT tools and platforms, and those barriers are arguably higher for rural women. The relationship between gender and agriculture has been studied intensively over the years, and many agricultural interventions now include gender as a crosscutting issue or mainstream gender throughout their operations. Studies of the relationship between gender and the use of ICTs in agriculture have started to appear only quite recently, however. The Africa Region of the World Bank views ICTs as potentially transformative technology for rural development and seeks to incorporate the use of ICTs throughout its portfolio of projects. The present study was designed to examine the feasibility of integrating ICTs into two large investment programs: the Irrigation Development and Support Project (IDSP) in Zambia and the Kenya Agricultural Productivity and Agribusiness Project (KAPAP). The specifi c goal was to examine how ICT-based interventions might be designed to strengthen women s participation in commodity value chains under the two projects.

The purpose of this paper is to capture lessons learned from East African entrepreneurs who were some of crowdfunding’s first adopters. Their experiences can serve as a practical guide for entrepreneurs looking to more effectively utilize crowdfunding across all emerging markets. In order to gather this data, the World Bank conducted interviews with a number of East African technology entrepreneurs who ran crowdfunding campaigns, both successfully and unsuccessfully. The following paper offers six key lessons for entrepreneurs in Africa and other emerging markets as they consider when, why and how to launch a crowdfunding campaign: crowdfunding is much more difficult than most entrepreneurs anticipate and is not for everyone. Opportunity costs abound; business needs should dictate platform choice; payment systems impact platform choice; quality and quantity of contributor networks are key; entrepreneurs should tap into complementary resources and organizations to increase their likelihood of success; and crowdfunding can have non-monetary benefits.

International audience

Banks in emerging markets are increasingly providing non-financial services to their SME clients, typically consisting of information sharing, training and consultancy. This study, published by IFC in partnership with the Austrian Government, is the first to explore reasons behind this trend, finding that banks' key motivations include attracting and retaining customers, and strengthening portfolio quality. The report consists of an overview followed by case studies of three banks, namely Türk Ekonomi Bankasý (TEB), Standard Chartered Bank (SCB), and ICICI Bank. It is estimated that there are 365 to 445 million formal and informal micro, small, and medium enterprises, with a subset of 25 to 35 million formal SMEs, in the developing world. Of these, 70 percent do not use external financing from financial institutions, although they are in need of it. Approximately 85 percent suffer from credit constraints.

Although a number of m-money businesses have emerged around the world, few have reached significant scale. Overall, m-money uptake is limited when contrasted with its apparent promise of reaching the unbanked and underserved, servicing existing banking clients, and being a means for realizing a cashless society. This study examines the following in more detail: existing major money flows and the critical mass of low-value, high-volume payment transactions and whether m-money can be used for them (i.e., potential demand); regulatory environment and major obstacles for m-money uptake; business models of partnering institutions; payment behavior of users and nonusers (banked and unbanked), in particular where they receive funds and how they use money, including alternative means; and existing and potential agents networks, their requirements to run m-money as a viable business, and their training needs. This report provides detailed information on Thailand regarding five main topics, business models, money flows and demand, potential user perceptions and behavior, regulation, and agent networks.

International aid flows are equivalent to almost half of Solomon Islands' economy, making it one of the most aid-dependent countries in the world. Around US$250 million of non-military aid enters the country, but only 15-20 percent of this amount is spent locally through local procurement or staff expenditure. Solomon Islands are currently highly reliant on logging for export receipts, Government revenues, and employment. But existing stocks of natural forest logs are expected to be entirely exhausted by 2014. The Solomon Islands Government approached the World Bank Group to identify alternative sources of revenue, foreign exchange receipts, and employment in the absence of logging. In responding to this request, the World Bank Group has undertaken extensive analytical work examining short and medium-term prospects for economic growth in Solomon Islands, under the sources of growth project. This report contributes to the sources of growth work, and is informed by its findings. A key conclusion arising from sources of growth analysis is that aid is likely to remain a key part of the Solomon Islands economy for the near future. The existence of an international security guarantee, backed by the presence of an international peacekeeping force, is paramount for security, and investment certainty. In the absence of clear or certain alternatives to logging, and in the context of rapid population growth, current levels of service delivery will continue to depend on high levels of aid expenditure.

This assessment of Zambia's investment climate highlights some of the impediments to growth and export diversification in the current business environment in the country. It is based on an analysis of enterprise survey data specifically collected for the purpose, namely, the World Bank's Zambia Enterprise Survey of 2008. The report is in two volumes. Volume I is an overview, while Volume II is the final report, whose introductory chapter sets the stage for the analysis of microeconomic aspects of business environment in the following chapters. Chapter 2 analyzes manufacturing productivity in an international perspective as a proximate determinant of manufactured exports. Chapter 3 discusses key business environment variables as underlying factors in manufacturing employment and productivity, and draws the main policy implications of the assessment. Chapter 4 is a more in-depth analysis of disparity in access to finance across firms and sectors as a major source of market distortions and allocative inefficiency. Chapter 5 discusses labor market issues with a focus on labor regulation, wage formation and on-the-job training.

The objective of this paper is to share the experiences and good practices of early business registry reformers who implemented web-enabled and automated electronic business registries (e-BRs). These lessons are hoped to be of help to EU New Member countries as they embark on delivering EU-conformant e-BRs. At the same time, policymakers in other developing countries may also find these lessons of use. This paper cites examples of good practices rather than best practices. As elsewhere in the development agenda, solutions that have worked well in some countries may not work in other local circumstances. In the case of e-BRs, success depends on a broader set of reforms; as will be discussed in a subsequent chapter, e-BRs require a supportive legal and regulatory infrastructure, such as electronic signature laws and document authentication. A needs assessment and analysis of the options in the local country context need to be conducted in order to find the most relevant best practice options for a specific country. Nevertheless, a number of practical good practices can be identified and are presented in this paper for consideration.