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This study examines factors relevant to the development of organizational measures of effectiveness for the Naval Aviation Engineering Service Unit (NAESU). NAESU's principal function is to provide training and assistance to enable Navy and Marine air units to operate, maintain, and repair assigned equipment. This is accomplished through engineering and technical personnel, commonly called ETS or tech reps, assigned to detachments co- located with military air units. This study was designed to enable NAESU to develop performance measures for its organizational components, i.e., DETS, regions and headquarters. The provision of tech rep services requires NAESU to assure tech rep competence, to provide internal support processes, and to facilitate tech rep interchanges with suppliers and customers. The report concludes with six recommendations for measuring organizational effectiveness in these areas. Prepared for: Naval Aviation Engineering Service Unit, Philadelphia, PA PR22714RLZ94 Approved for public release; distribution is unlimited.

Defense Reseources Management http://archive.org/details/foundationsforma00boyn NA

This thesis identifies and discusses criteria that can be used to determine whether or not an element of logistics is to be used as a stand-alone Integrated Logistics Support element. Six criteria are developed and used to support and analyze the primary question asked in this thesis: Should Engineering and Technical Services be included as the eleventh Integrated Logistics Support element? This analysis concludes that Engineering and Technical Services does meet all of the established criteria requirements and should be included P-, an additional Integrated Logistics Support element to be used by military and civilian acquisition personnel. This study also recommends actions and areas for further study that will provide insight into improving Engineering and Technical Services support for the future. http://archive.org/details/engineeringndtec1094542889 U.S. Navy (USN) author Approved for public release; distribution is unlimited.