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Collaborative innovation is at the heart of smart city development, yet also notoriously challenging due to fundamental differences between public and private sector actors that need to collaborate, while dealing with high levels of uncertainty. Whereas existing practice-based work on collaborative innovation describes various relevant antecedents, barriers and success factors, this prior work potentially underestimates the true complexity of collaborative innovation initiatives. Therefore, scholars have increasingly called for a more dynamic, theoretical understanding of collaborative innovation. In response to these calls, our study draws on institutional theory to build a dynamic understanding of collaborative innovation for smart city development. Specifically, we conduct a longitudinal in-depth case study to develop a causal loop model, grounded in rich qualitative data, to capture and theorize the key behavioural patterns of a collaborative innovation initiative for smart city development. The model describes how the dynamic interplay between uncertainty, adherence to own institutional logics and governance complexity can both enable andundermine collaborative initiatives. We contribute by developing a dynamic theoretical perspective on collaborative innovation, one that promotes cross-fertilization at the intersection of the smart city theory, organization theory and collaborative innovation literature. Moreover, our findings highlight the important role of organization theory, specifically institutional logics, in explaining the collaborative dynamics of smart city development.

The rise of digital technologies provides an opportunity to study smart cities as new organizational forms. We ask whether and how digital platforms and ecosystems affect the bureaucratic governance of municipal governments. To this end, we offer a multiple case analysis based on rich empirical, longitudinal data of seven European smart cities. We find that the contradicting logic of platform governance creates organizational tensions within the bureaucratic municipal government and at the interface between the municipal government and its external partners. We distil a process that describes how these tensions are resolved through a temporary shift to a non-bureaucratic work mode, and the subsequent formalization and institutionalization of those practices as new bureaucratic rules. We make three contributions. First, we contribute to the smart-city literature by outlining an overarching process of how data-driven technologies affect bureaucratic municipal governments. Second, we contribute to the ongoing conversation about the changing nature of Weberian bureaucracy showing how bureaucracy preserves its core while simultaneously adapting to and shaping its environment. Third, we highlight the role of lower-echelon bureaucrats as change agents who devise rules at the intersection of technological and societal development.

Smart city projects require complex coordination of resources, but research on how capabilities form at the city-ecosystem level remains scarce. This article develops a multi-level approach to capability development in smart city ecosystems through an empirical study of London’s city data. We analyse the London case to discover how two ecosystem-level capabilities – data provisioning and data insights – developed through global, configural and shared aggregation processes. We find that the emergence process changes as the smart city ecosystem develops, requiring different coordination and resource mobilisation mechanisms at various stages. We contribute to the capability development and smart city literatures by focusing on ecosystem-level capabilities linked to collective city-level outcomes rather than the capabilities of the leading city authority. Insights from the study are of value to city authorities considering how to scale up and organise smart city initiatives in support of urban development goals.

We explore smart city development, with a focus on the modalities of citizen participation, using an institutional logics approach. Taking Mexico City as our case study, we describe the presence and dynamics of several logics influencing smart city development. At an organizational level we identify the bureaucratic and technocratic logics underpinning the practices of the governmental agency leading smart city development. Characterized by centralization and the pursuit of efficiency, and framed by a discourse of austerity and financial control, these logics promote a modality of citizen participation that is limited and unidirectional in nature, with citizens positioned largely as users. At a supra-organizational level, we identify a logic of active citizen participation in urban governance that is formalized in city laws. However, this logic is itself entangled in a logic of clientelism and patronage, manifested through networks of power. These logics work synergistically to limit broader, inclusive citizen participation in, and realization of benefits from, smart city agendas. We conclude that a richer understanding of institutional logics enhances the analysis of the social construction of the smart city in particular, situated contexts.