Search

The COVID-19 pandemic affects all community activities from offices to institutions, including libraries in Indonesia. The Indonesian government eventually implemented 'work from home' and 'study from home' policies so as to make institutions such as libraries undergo adjustments, where librarians work at home and visitors are prohibited from leaving the house. Students are also mandated to study at home, causing them unable to visit the library. Because of this policy and pandemic conditions, libraries in Indonesia have begun to adjust their services and make the latest service policies to facilitate their users. Therefore, this research aims to examine what new policies are planned and implemented by libraries in Indonesia during the COVID-19 pandemic. The benefit of this research is to illustrate that libraries in Indonesia have begun to adjust their services according to the situation of the COVID-19 pandemic, in hope that the new policies can be reviewed soon. This research uses descriptive quantitative method by examining a sample of 50 libraries, both in state and private universities. The findings of this study emphasize that libraries in Indonesia have maximized e-resources services, and have been running well routinely, while eresources that are most frequently accessed by users are e-journals. In addition to e-resouces, the service that is maximized is the use of library's social media to promote digital services and conduct creative programs, namely live Instagram and digital seminars through webinars. However, on the other hand the service and program policies are not yet fully innovative and creative. There are still many new policies that can be adopted by libraries in Indonesia such as collection handling policies, collection quarantine, digital storytelling, the addition of e-books and emagazines, and digital circulation services or normal circulation service but with strict health protocols. Keywords: word; another word; lower case except names. [ABSTRACT FROM AUTHOR]

The application of OPAC service in the library has been going on for a long time. This service has given many advantages to users as a quick and accurate tool for information retrieval. Even so, not all people use OPAC service; in fact, previous researches reveal that the application of OPAC service is decreasing. Therefore, this study aims to find out what is the interpretation of OPAC by the users of the library of Universitas Airlangga, thus gaining a deeper analysis on the matter. The method used for this study is qualitative method, with purposive sampling as the technique to determine informants, while the techniques of data collection are done by in-depth interview and observation. The result of this study will be explained using Encoding-Decoding concept from Stuart Hall, which produces three position typologies of the users who used OPAC service in the university library. Those three positions are Dominant/hegemonic position where the users understand the meaning directly according to the purpose of OPAC service; Negotiated position reveals the position of the users who are quite understand the aim of OPAC service; and Oppositional position in which the users who strongly object the library's purpose to provide a quick and accurate information provider through OPAC service. [ABSTRACT FROM AUTHOR]