Differentiated service delivery (DSD)—a “patient-centered approach that simplifies and adapts HIV services across the cascade to serve the needs of people living with HIV (PLHIV) better and reduce unnecessary burdens on the health system1”— has emerged as a core tenet of HIV programs in resource-limited settings.2–4 Practically speaking, DSD is operationalized by adjusting the frequency of visits, the location of service delivery, the cadre of health care worker, and the package of services according to the needs of different groups of PLHIV. Varying the configuration of these factors results in DSD treatment models that often separate clinical visits from antiretroviral therapy (ART) refills including “fast track” refill pick-ups in the facility or community, client-managed community adherence groups and health care worker managed groups.5 Efforts are ongoing to define the extent and impact of DSD scale-up in sub-Saharan Africa.6,7 Current data are sufficient to show that the numbers of people receiving extended medication refills, which is one component of DSD, has risen dramatically. A recent analysis of US President's Emergency Plan for AIDS Relief (PEPFAR)-supported countries (excluding South Africa) reported an increase in the percentage of patients receiving 3 or more months of refills from 46% to 69% between October 2019 and June 2020.8 The COVID-19 epidemic accelerated this rapid change in dispensing practices and the uptake and adaptation of various DSD models across sub-Saharan Africa.9 Preliminary data evaluating the outcomes of DSD treatment programs across multiple countries10 support the concept that continued scale-up of DSD is critical to attaining the ambitious coverage, retention, and quality targets of the global HIV response.11 However, simplifying ART delivery for clinically stable PLHIV is not sufficient to meet all of their health care needs, which often include prevention and treatment of tuberculosis (TB), routine preventive and primary care, family planning (FP), and noncommunicable disease (NCD) services. Providing for these comprehensive needs is essential to the goals of the growing movement to implement Universal Health Care (UHC),12 and integrating some of these services into DSD platforms is a promising avenue to achieve such coverage.13 In this commentary, we highlight opportunities to address the unmet need for coordination of HIV and other priority services and propose a transition from an HIV-focused “DSD 1.0” to a truly patient-centered “DSD 2.0” that is inclusive of additional chronic care services. An initial focus could be on PLHIV, but DSD 2.0 provides a platform for offering any longitudinal or chronic care service to the general population. The goal would remain the same: to scale-up an evidence-based patient-centered approach that reduces unnecessary burdens for individuals and the health system. The proposed DSD framework thus provides an opportunity for the HIV and UHC agendas—which can seem to be at odds at first glance—to leverage each other and achieve greater collective impact.14 A Call for DSD 2.0 UNAIDS has set aspirational goals to end the AIDS epidemic by 2030.11 Global stakeholders are further proposing plans to sustain HIV epidemic control, but the definition of sustainability and the roadmap for achieving it remain unresolved.2,15 It is clear that the historically vertical approach to HIV programming does not naturally lend itself to sustainability in a world whose attention is rapidly shifting toward UHC goals. This shift away from vertical programming is likely to be accelerated by the COVID-19 pandemic, which has emphasized the importance of resilient and integrated national health systems.16 DSD 1.0's intentionally narrow focus on simplifying HIV services and reducing unnecessary burdens on the health care system was critical for building consensus, establishing an evidence base, and driving efforts to achieve scale. However, it does not enhance access to the full range of prevention and treatment services needed by recipients of care. Strategically addressing these needs for the long-term will be critical to maintaining patients' experience of quality of care and maximizing retention,17 and to ensuring both HIV viral suppression and healthy aging for PLHIV.18 This expanded focus is the essence of what we call “DSD 2.0.” WHO's 2016 HIV guidelines provide a template for DSD 2.0. They emphasize the importance of integrating ART services with the most common vertical programs that require repeated follow-up: TB prevention and treatment, FP, and chronic NCDs.4 A majority of adults with HIV will require longitudinal care for such non-HIV services. All PLHIV are eligible for a course of TB preventive therapy (TPT) and between 5% and 10% will develop TB at some point in their lifetimes.19 The unmet need for contraception among women on ART is well-documented, approaching 50% in some settings.20 Chronic NCDs such as diabetes, hypertension, and mental health disorders are also a major issue. Among adults on ART in South Africa, more than 15% have hypertension, more than 5% have diabetes,21 and, as a recent review emphasized, there is a real risk that poor quality of care for such NCDs may undermine the investments made to strengthen HIV programs.22 In most sub-Saharan African countries, PLHIV requiring care for any of these other health needs (with the intermittent exception of TB services) usually seek them in physical locations other than the HIV clinic and often on a different appointment schedule. FP programs are usually run vertically. Clinicians providing HIV services are not always trained in provision of FP nor do they routinely have the commodities available to provide FP at the point of HIV care.23 Women living with HIV are routinely referred to FP clinics, but there is often no communication between the 2 programs to align appointments or to determine best approaches to managing potential interactions between ART and contraceptives.24 The situation is worse for integration with chronic NCD programs. Some countries with strong HIV programs do not have updated national guidelines for hypertension or diabetes, let alone consistent supplies of medications outside of referral facilities. Although HIV commodities are prioritized and often paid for by external donors, NCD commodities must be borne by the country and, as a result, are often accompanied by user fees. Where NCD guidelines and medications are available, there is likely little alignment of appointment scheduling or refills with the ART program,25,26 let alone the provision of NCD screening and treatment within HIV programs. The lack of coordination between these critical services and HIV care puts an unnecessary and, to date, unquantified burden on both the patients and the health system. The burden on patients is experienced in 2 ways—once because a concurrent condition like hypertension often goes undiagnosed in any resource-poor setting and again because, once diagnosed, treatment services are only available in a parallel setting. For example, a patient with both HIV and hypertension may only need to visit an HIV clinic twice a year, but could be required to visit a different clinic monthly for hypertension care. The patient may also be required to pay out-of-pocket for the hypertension services. This fragmented care may prove to be frustrating for many patients and actually disincentivize them to remain engaged in any health services. If DSD remains narrowly focused on ART, it may make HIV treatment more convenient and efficient, but will not comprehensively address the health needs of people engaged in HIV treatment. This outcome may diminish the actual and perceived quality of care, and push patients closer to a “tipping point” where they choose to disengage from the health system altogether, leading to worse outcomes for both conditions.27 The burden on the health system results from having to maintain parallel systems to manage HIV, FP, hypertension, diabetes, and other chronic NCD programs. For example, HIV medical record systems may be robust, but few of them contain information about need for or use of other health services by PLHIV, limiting their usefulness for quality improvement or planning. Meanwhile, few countries have longitudinal record keeping for non-HIV services at all. This blind spot is critical, and reflects similar inefficiencies in supply chain, laboratory, human resources, and other key health system building blocks.28