Search

Digital Twins are digital models of Cyber-Physical Systems to enable not only continuous monitoring but also active functional improvement of networked services, physical products, machines and devices. This capacity is of utmost importance when recognizing and exploring business opportunities in terms of organizational and technology innovations, as well as enriching the scope of system-relevant applications. Before being operated in their target ecosystems, such as smart cities, Cyber-Physical Systems can be validated and be run as Digital Twin through executable behavior models. The development of these models captures both, the horizontal, and the vertical integration of CPS components, thus allowing to consider specific system qualities, such as pollution effects of traffic. This article investigates methodological and technological aspects of developing and operating Digital Twins along system transformation processes. We consider integration depth and breadth, connectivity, organizational intelligence, validation, and implementation variability in the context of human-centered modeling and development. The approach enriches the understanding of digital twins towards digital representation of Cyber-Physical Systems allowing for dynamic allocation of physical and digital parts according to operational conditions. An exemplary case study in traffic management demonstrates the feasibility and practicability of the communication-centered approach.

In order to directly involve stakeholders in socio-technical system design, we argue for streamlining executable process specifications with business process modeling. Due to current agility requirements of organizations, socio-technical system development is considered one of the key activities of members of the organizations. Dynamic process adaptation enable handling the volatility of business operation and IT infrastructure. Subject-oriented process representations are key enablers to dynamic adaptation due to their capability for stakeholders to create directly executable models. In this way stakeholder can be involved in change management pro-actively. Subject-oriented models (i) represent all relevant features required for system control and decision making, and (ii) are executable on demand. This effectiveness enables organizational change in a creative and efficient way, while establishing innovative design and change management tools. Subject-oriented Business Process Management capabilities are reflected in this realm revealing benefits and potential for further research.

Evidence-based interactive management of change means hands-on experience of modified work processes, given evidence of change. For this kind of pro-active organizational development support we use an organisational process memory and a communication-based representation technique for role-specific and task-oriented process execution. Both are effective means for organizations becoming agile through interactively modelling the business at the process level and re-constructing or re-arranging process representations according to various needs. The tool allows experiencing role-specific workflows, as the communication-based refinement of work models allows for executable process specifications. When presenting the interactive processes to individuals involved in the business processes, changes can be explored interactively in a context-sensitive way before re-implementing business processes and information systems. The tool is based on a service-oriented architecture and a flexible representation scheme comprising the exchange of message between actors, business objects and actors (roles). The interactive execution of workflows does not only enable the individual reorganization of work but also changes at the level of the entire organization due to the represented interactions.