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Neutrosophic triplet structure yields a symmetric property of truth membership on the left, indeterminacy membership in the centre and false membership on the right, as do points of object, centre and image of reflection. As an extension of a neutrosophic set, the Q-neutrosophic set was introduced to handle two-dimensional uncertain and inconsistent situations. We extend the soft expert set to generalized Q-neutrosophic soft expert set by incorporating the idea of soft expert set to the concept of Q-neutrosophic set and attaching the parameter of fuzzy set while defining a Q-neutrosophic soft expert set. This pattern carries the benefits of Q-neutrosophic sets and soft sets, enabling decision makers to recognize the views of specialists with no requirement for extra lumbering tasks, thus making it exceedingly reasonable for use in decision-making issues that include imprecise, indeterminate and inconsistent two-dimensional data. Some essential operations namely subset, equal, complement, union, intersection, AND and OR operations and additionally several properties relating to the notion of generalized Q-neutrosophic soft expert set are characterized. Finally, an algorithm on generalized Q-neutrosophic soft expert set is proposed and applied to a real-life example to show the efficiency of this notion in handling such problems. [ABSTRACT FROM AUTHOR]