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Due to the 2020 scenario, the pandemic caused by the COVID-19 virus prompted a substantial change in the methods used by teachers when teaching and implementing their classes. As a support mechanism for teachers in the face of the radical change from physical presence to virtual presence, two courses were designed by the School of Pedagogy of the Universidad Panamericana: the first on Instructional Design and the second on didactic tools that enhance interaction and revitalization of classes. The summer of 2020 was the ideal time to train and prepare teachers in the instructional design of online classes because, although the educational model of the university is face-to-face, the circumstances and health limitations forced a strategic change to carry on with the quality that characterizes the institution. The preliminary results that we analyze with the SPSS software indicate that for 89.4% of the teachers the content of the course contributed to their professional development and that 87.9% have sufficient elements to redesign their subject for the following semester, which is executed in virtual mode.

The present investigation surged by the growing use of the TIC’s within the teaching and learning process in Universities. It is often assumed that by providing resources and technological areas they already have the digital skills (DS) required for their proper use. In this paper different kinds of DS will be analized based on international organizations applied by various countries. The methodologies and instruments for their identification will also be evaluated. To identify the level of DS of students of Bachelor in Administration of Centro Universitario de la Costa Sur (CUCSUR), it was applied the given instrument by the Instituto de Prospectiva Tecnologica (IPTS) from European Union. The results allowed to identify a deficiency worthy of beginner lever. Programming was the least successful asset. The results will allowed us to develop a proposal of additional training in students to be implemented at the same time their curricula.

Due to the 2020 scenario, the pandemic caused by the COVID-19 virus prompted a substantial change in the methods used by teachers when teaching and implementing their classes. As a support mechanism for teachers in the face of the radical change from physical presence to virtual presence, two courses were designed by the School of Pedagogy of the Universidad Panamericana: the first on Instructional Design and the second on didactic tools that enhance interaction and revitalization of classes. The summer of 2020 was the ideal time to train and prepare teachers in the instructional design of online classes because, although the educational model of the university is face-to-face, the circumstances and health limitations forced a strategic change to carry on with the quality that characterizes the institution. The preliminary results that we analyze with the SPSS software indicate that for 90.5% of the teachers the content of the course contributed to their professional development and that 87.2% have sufficient elements to redesign their subject for the following semester, which is executed in virtual mode.