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International audience

International audience

International audience

Titre du congrès : «The Future of Europe Beyond Brexit and COVID-19»; International audience

International audience; Since its first proposition in 1984, the Kano model has been used extensively in a variety of contexts within industries and academic research demonstrating its wide applicability. The Kano model allows for describing the relationship between an objective aspect and a subjective aspect. Yet is this relevant for environmental quality as well? In this study, we explore the cases where the Kano model is used for assessing environmental quality and its perception by consumers and identify the potential influencing factors for its application with this respect. We find that the Kano model can serve as an effective tool for converging towards environmental quality and sustainability by indicating the direction from a social and behavioral choice perspective. We propose an integration of the Kano model with Bandura's triangle (a concept of the social cognitive theory) to create an instrument for driving change of customer attitude and behavior via changing the perception of environmental quality.

International audience; The growing field of mHealth has often dealt with the modification of harmful behaviors, such as smoking, that are associated with medical conditions. Smoking behavior has been targeted by numerous mHealth smoking cessation interventions with the help of a wide range of behavior change support (BCS) techniques. However, the exploitation of the established BCS technique of social comparison by mHealth research on smoking cessation has been limited. Based on up-to-date BCS theory and following a user-centered design, we have developed a novel smartphone application, namely QuitIT!, for smoking behavior modification with the help of social comparison. This paper presents the development of QuitIT! as well as its preliminary evaluation through a small pilot study. The latter has yield encouraging initial results concerning the feasibility and the effectiveness of QuitIT! as an mHealth tool for smoking BCS.

International audience; To investigate the dynamics of online persuasion, this research uses the Elaboration Likelihood Model (ELM) to determine the effects of argument quality as a central route to influence attitude change versus design and social elements as peripheral routes to attitude change. Additional to this research is an examination of change in issue involvement as a mediator between central and peripheral routes leading to attitude change. Findings from a study involving 403 participants add to our understanding of ELM concerning the role of website design and how an individual’s level of issue involvement is a prerequisite to changing user attitudes.

International audience; Persuasive technologies for health behavior change often include social influence features. Social influence in the design of persuasive technology has been described as a black box. This case study sheds light on design practices by identifying factors that affect the design of social influence features in health behavior change applications and the designers’ understanding of the social influence aspects. Our findings are twofold: First, the two most positively inclined social influence features, namely cooperation and normative influence, were missing from the reviewed applications. Second, the medical condition - the persuasive technology targets - has a major influence on consideration and integration of social influence features in health behavior change applications. Our findings should be taken into account when frameworks and guidelines are created for the design of social influence features in health behavior change applications.

International audience; This study provides an interpretation to empirically explain and predict use continuance intention of students towards an enterprise resource planning (ERP) system. A research model based on the information system continuance, the social identity theory, and the unified theory of acceptance and use of technology was adopted and analyzed using partial least squares structural equation modeling. The analysis uncovered important roles that perceived effectiveness and social influence play in explaining the intention of students to continue using the ERP. Further, the model demonstrated how primary task support contributes to perceived effort, which helps in explaining perceived effectiveness of the system. Computer-human dialogue support significantly contributes to perceived credibility, primary task support and perceived social influence. Social identification of the students significantly predicts perceived social influence. Research related to continuous usage of an ERP system is viable, as it enables designers and developers building more persuasive enterprise and socially influencing systems.

International audience; Theoretical and practical advances have been made within healthcare informatics. Yet, mainstream research has primarily focused on signs and consequences without consideration to causal factors. Likewise, there is an increase demand for better self-management interventions. This demand resulted from the growing elderly populations with chronic conditions that fail to adhere to self-care routine. Still, most of the Healthcare Informatics interventions have achieved short-term success; while the goal is to engage population towards long-term behavior change. This research aims to shed light on the topic of Information and Communication Technology (ICT) empowerment by building and testing a theoretical-model for building intentions to sustain a healthy behavior. With a trial of 174 responses, we found positive results and a promising approach for Empowerment based on this model.